Front of property

Reviews of The Oxford House

3.5 out of 5
The Oxford House
20 Woodbourne Avenue, Pembroke Parish

Reviews

9.4

Exceptional

Rating 10 - Excellent. 93 out of 130 reviews" "
Rating 8 - Good. 31 out of 130 reviews" "
Rating 6 - Okay. 4 out of 130 reviews" "
Rating 4 - Poor. 1 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Niska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Jun

Liked: Amenities
The hotel location is fantastic and convenient for travellers who use public transportation like Bus and Ferry to explore the island, only 500 meter away from the city bus terminal. I enjoyed my stay during the Xmas holiday and had very nice conversations with staff Tata and Rachel. Both of them are kind and very helpful to provide me info I needed. I would recommend this place for people who like outdoor activities and take public transportation to explore the island. You will enjoy the convenience and location. Thank you for your hospitality. Happy New Year Jun
Stayed 5 nights in Dec 2023

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at Oxford and it was fantastic. I will definitely stay here again. The staff was friendly, the property was clean and breakfast was great. The wine happy hour was enjoyable too.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with very nice staff. Blocks away from wherever I needed to be. I would stay here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Rumy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bedrooms were very high end, new, and clean. This is pretty much like a high end hotel. Staff is very helpful and profession.
Stayed 3 nights in Sep 2023

10/10 Excellent

DeMoine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Oxford House was perfect for our stay - we wanted to be in town, within walking distance of Front Street, the bus station and the ferry. We bought transportation tickets and were able the go anywhere we wanted. The bus drivers were very friendly and helpful with directions. The accommodation was delightful, and the staff helpful. We had a great time.! We got kind of lucky because the two hurricanes the previous week had kept air and cruise passengers away, so our first days were pretty quiet.
Stayed 4 nights in Sep 2023

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Incredible staff!
Stayed 4 nights in Aug 2023

10/10 Excellent

Marialetizia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time at the Oxford house on a Business trip and the staff and the hotel were so attentive and nice. It was a cross between a bed and breakfast and a hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite stay place in Hamilton
Great and easy hotel conveniently situated in Hamilton. Staff are very friendly (without being nosy) and rooms large and clean. Not a 5* hotel but homy….
Stayed 6 nights in Jul 2023

10/10 Excellent

Nathaniel

Stayed 1 night in Jul 2023

10/10 Excellent

Kevin, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Everything especially location and staff was great!
Stayed 4 nights in Jun 2023

10/10 Excellent

Launette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I booked my mum and aunty for a stay here and they really enjoyed it. They loved how clean and unique it was. The staff was so friendly and so helpful, they loved it so much that they are happy to stay here again for their next visit. Thank you so Tata and Rachel and other staff members for making my mum's stay wonderful. :)
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa, Richmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was large and comfortable. The front desk staff were beyond excellent. Very easy to walk around downtown Hamilton.. I would absolutely stay here again.
Stayed 2 nights in Apr 2023
Response from Theresa on 23 May,2023
Dear Lisa,We're so pleased you enjoyed your stay with us and especially our close proximity to downtown Hamilton. We look forward to welcoming you again.Kind regards,Theresa

10/10 Excellent

Eluzaberh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Theresa on 23 May,2023
Hi Elizabeth,Thank you so much for your 10 out of 10 rating.We hope to welcome you again.Kind regards,Theresa

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As advertised, location, location. Excellent service from TATA and Francis. Beds are wonderful! Loved the patio area.
Stayed 3 nights in Apr 2023
Response from Theresa on 23 May,2023
Dear Pat,We appreciate you taking the time to review our property. We're so pleased you enjoyed the outdoor patio area and of course our central location. Thank you for mentioning our great staff by name. We look forward to welcoming you again.Kind regards,Theresa

10/10 Excellent

Bradford

Stayed 1 night in Apr 2023
Response from Theresa on 23 May,2023
Dear Bradford,Thank you so much for your 10 out of 10 rating. We hope to welcome you again.Kind regards,Theresa

10/10 Excellent

Steven

Stayed 4 nights in Feb 2023

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Hamilton Bermuda
Oxford House was a great B&B oasis in what is otherwise the busy downtown area. It is centrally located to all transportation and great eateries in Hamilton and a block from Front St on the water. The staff were terrific. Would highly recommend this place.
Stayed 5 nights in Feb 2023

8/10 Good

Diann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed !
B and B experience with excellent beds and top quality room
Stayed 1 night in Dec 2022

10/10 Excellent

Debra

Stayed 1 night in Dec 2022

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 2 nights in Nov 2022

10/10 Excellent

Danelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location! Would stay again.
Stayed 5 nights in Oct 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Oxford House
It is always a pleasure to stay at the Oxford House. Service is great, the girls are really nice and helpful, and the place has a lot of charm !
Stayed 2 nights in Aug 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful friendly stay
Central walkable location in Hamilton, we used the Buses and Ferry’s to get around the island which was also convenient
Stayed 6 nights in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short but memorable visit to Bermuda
We had a very relaxing, but short 3-day, 2-night stay at the newly renovated Oxford House. The room was impeccably clean. The dining room (breakfast included) was comfortably arranged and the breakfast selection was very good. We had a chance to meet the owner on two days and we shared our travel experiences with other vacationers on other days. A big plus was that the taxi driver who brought us to the Oxford House from the airport returned at our request to take us on a guided island tour the next day and back to the airport on the third day. Hence, getting around was very easy.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was delightful.
Stayed 4 nights in Jun 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small older guesthouse a few walkable blocks from dozens of excellent local restaurants, bars, and upscale shops, Oxford House is in the heart of this British overseas island territory with convenient bus access to most of it's great beaches. The rooms are well-appointed -- most with a king-size bed, microwave, fridge, and beach towels. Most of the time, the air conditioning was unnecessary and the garden was delightful for the continental breakfast. The small service staff was helpful and super-friendly.
Stayed 7 nights in May 2022

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Beautiful rooms
Stayed 1 night in Apr 2022
Response from The Oxford House Team on 1 May,2022
Dear Mr. John, Thank you so much for giving us a perfect rating. We do hope to see you again soon! Kind regards, The Oxford House Team

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oxford House was a home from home with large, clean, well equipped rooms and exceptional staff that went out of their way to ensure you had a great experience. We cannot fault this property and strongly recommend it to others looking for a quiet, but very accessible location, close to restaurants, shops and transport.
Stayed 8 nights in Mar 2022
Response from The Oxford House Team on 3 Apr,2022
Dear Mr. Ian, Thank you so much for your excellent review! We are so glad to see that you enjoyed the staff, the location and the Oxford House! I hope we get a chance to see you again soon on your next visit.

10/10 Excellent

Christopher

Travelled with partner
Liked: Staff & service, property conditions & facilities
Outstanding Find! So glad we were able to stay in such a Fine guest/hotel. Everything was super clean and the staff was awesome.
Stayed 4 nights in Feb 2022
Response from Theresa on 31 Mar,2022
Dear Christopher, We are delighted that you found us too! Thank you for your kind words regarding our rooms and wonderful staff. We hope to welcome you back soon. Kind regards, Theresa

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location within easy walking distance of offices, restaurants, waterfront, shopping and all things Hamilton! Staff at Oxford House are exceptionaly friendl and helpful.
Stayed 5 nights in Mar 2022
Response from The Oxford House Team on 13 Mar,2022
Dear Mr. Frederick, Thank you for giving us a perfect rating. We are glad that you enjoyed your stay and we are looking forward to having you again as our guest. Take care!

10/10 Excellent

Aura Andreea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great place with great staff, close to Main Street.
Stayed 1 night in Aug 2021
Response from The Oxford House Team on 6 Jan,2022
Thank you for the great review!

10/10 Excellent

Anthony

Stayed 1 night in Dec 2021

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located. We walked everywhere or took busses. Liked having breakfast in the garden everyday. Staff was very helpful at all times.
Stayed 6 nights in Nov 2021
Response from The Oxford House Team on 6 Dec,2021
Dear Mr. Norbert, Thank you so much for your great review! We are happy that you enjoyed your stay. Looking forward to seeing you and your wife again soon!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most welcoming and accommodating
Stayed 3 nights in Nov 2021
Response from The Oxford House Team on 12 Nov,2021
Thank you so much for your review. We hope to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown
Great service great location in downtown Hamilton close to the ferry
Stayed 1 night in Nov 2021
Response from The Oxford House Team on 3 Nov,2021
Thank you for your great Review!

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time at the Oxford House!
Everything was perfect. The place is very clean and beautiful, with a nice space outside to enjoy the nice weather. The staff is lovely and very helpful when needed (book a restaurant, reserve a taxi...).
Stayed 2 nights in Oct 2021
Response from The Oxford House Team on 22 Oct,2021
Dear Ms. Laura, Thank you for taking the time to share your feedback with us. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your review, and we hope to see you soon. Kind Regards, The Oxford House Team

8/10 Good

Kayla

Stayed 1 night in Sep 2021
Response from The Oxford House Team on 21 Sept,2021
Thank you for the rate! Hope we could accommodate you again in the future!

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A quaint little boutique hotel with very sweet staff and a very convenient location. A few tweaks with be appreciate as a business traveller (a proper desk in the room to work, for instance). I will definitely return though.
Stayed 4 nights in Sep 2021
Response from The Oxford House Team on 18 Sept,2021
Dear Ms. LaBranche, Thank you for your review and for choosing our hotel. We greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be upgrading the room you had with a new desk. We're looking forward to seeing you again soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull staff. Very very friendly, and professional. A top-notch welcome. The reception could not have done more to make the guests feel at home.
Stayed 3 nights in Jul 2021
Response from The Oxford House Team on 21 Jul,2021
Thank you so much!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to Front Street. Staff was friendly and very helpful. Room was comfortable.
Stayed 1 night in Jul 2021
Response from The Oxford House Team on 22 Jul,2021
Thank you so much for choosing to stay with us. We're pleased you enjoyed our convenient location which provides an easy 5 minute walk into the City. We appreciate your review and hope to welcome you again. Kind regards, Tata

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location!
Stayed 1 night in Jul 2021
Response from The Oxford House Team on 21 Jul,2021
Thank you so much hope you will stay with us again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oxford House property is a great place to stay with close proximity to downtown Hamilton. The proprietors are very nice people and have a friendly staff. I would definitely stay at this hotel again. Rooms are spacious and very clean. An easy walk to the shopping areas and dining location are nearby. Very happy to have been a guest.
Stayed 4 nights in Jun 2021
Response from The Oxford House Team on 6 Jul,2021
Thank you so much for kind remarks. We would love to see you again here at The Oxford House. Please come again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Antique place very clean great location good restaurants good breakfast at the oxford
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome Guest House in the center of Hamilton. Loved my stay there!
Stayed 4 nights in Jan 2020

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Homey, expensive, hot
Like everything in Bermuda, this place costs twice as much as you think it should. It has a nice homey feel, but our bathroom was extremely cramped. The bed had a duvet, which is far too hot for a Bermuda night. Throw it off and you are too cold. The only alternative is to put on the air conditioning at a very low setting, using precious energy unnecessarily and shutting out the pleasant evening air and the sound of tree frogs.
Stayed 4 nights in Oct 2019