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Reviews of Wingate By Wyndham Peoria

3 out of 5
Wingate By Wyndham Peoria
7708 N Route 91, Peoria, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 633 reviews" "
Rating 8 - Good. 168 out of 633 reviews" "
Rating 6 - Okay. 52 out of 633 reviews" "
Rating 4 - Poor. 15 out of 633 reviews" "
Rating 2 - Terrible. 8 out of 633 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Carmen

Business traveller
Disliked: Property conditions & facilities
I have stayed here several times always liked because staff was wonderful, room always clean with no problems. Everything has gone downhill had to switch rooms twice first rm ac by bed didnt work stains on chair and sofa bed old very uncomfortable, second room couldnt get ac to turn on. Third rm ac worked in living area but hot air in rm tv was in living rm far away from bed couldnt see very well stauns on all furn. Exhausted didnt want to move all my stuff again. Girl at desk didnt give any options all sh3 would say is i dont know maintenence isnt here. Im dine with this place another of my list in Peoria
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and room. Best hotel stay we’ve experienced in a long time.
Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from TeresiaP on 9 May,2024
Thank you for giving us a shout out from your stay, I will pass along your positive numbers to our staff.

6/10 Okay

Lonnie

Travelled with family and small children
Liked: Staff & service, amenities
Front desk staff was super helpful. The first room they assigned us had a door that wouldn’t open. The next room had torn blackout curtains that were pretty much useless. Overall the hotel needs a lot of updating
Stayed 1 night in Apr 2024
Response from TeresiaP on 7 May,2024
Thank you for staying and we are doing some updates, please stay with us again and we can try for you to have a 5 out of 5 review on your next stay. :)

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service
It was ok for an overnight stay
Stayed 1 night in Apr 2024
Response from TeresiaP on 18 Apr,2024
We Thank you for staying with us and we are good with your stay being ok but we want it be super. If you have a moment and can reach out to us to chat with us we would greatly appreciate that. Thanks again

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from TeresiaP on 18 Apr,2024
We are so happy you had a NICE stay and I will pass your comment to the Team. Thank you

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but the showers could definitely use an update.
Stayed 2 nights in Apr 2024
Response from TeresiaP on 18 Apr,2024
Thank you for staying with us. I took your review to the team and we have installed new shower heads.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good customer service upon check in . Everything was top notch
Stayed 3 nights in Apr 2024
Response from TeresiaP on 18 Apr,2024
Thank you for staying and I will share your comment with the Team.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from TeresiaP on 18 Apr,2024
We are happy to read you had an awesome stay. Thank you!

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, clean, and appears to be quite safe.
Stayed 3 nights in Mar 2024
Response from TeresiaP on 3 Apr,2024
We are happy to read that you had a nice stay and Yes we are in a nice area. If you are back in our area please keep us in mind.

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from TeresiaP on 3 Apr,2024
Thank you for staying with us and stay safe. :)

8/10 Good

victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in room 330. I liked the the extra room with the sofa. I would have given 5 stars for all the items but we noticed some black bugs around the window on our 3rd day. My husband swatted 10 of them. We reported it to the night desk person but he said he could ask housekeeping to vacuum the area. We had 2 days left of our stay and didn’t want to move.
Stayed 5 nights in Mar 2024
Response from TeresiaP on 3 Apr,2024
Thank you for staying with us and dealing with a challenge. We are always happy to move our guests to make there stay better.

10/10 Excellent

Katherine, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay - pleasant front desk, nice room
Stayed 1 night in Mar 2024
Response from TeresiaP on 3 Apr,2024
Thank you for staying and maybe next time we can host you for additional nights.

6/10 Okay

Lonnie

Travelled with family
Disliked: Property conditions & facilities
Wasn’t horrible but wasn’t that great for the price. Furniture & carpet looked like the original stuff.
Stayed 2 nights in Feb 2024
Response from Teresia P. on 28 Feb,2024
Thank you for your feedback we are sorry to hear about the inconvenience. We hope to improve and make your next stay more comfortable.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Disappointing
The first appearance of the room was clean/nice, until I stepped into the bathroom. Very old toilet seat being used that was visibly chipped and badly stained. Also extremely noisy main a/c fan unit.
Stayed 1 night in Feb 2024
Response from Teresia P. on 28 Feb,2024
Thank you for your feedback we are sorry to hear about the inconvenience. We hope to improve and make your next stay more comfortable.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice! We enjoyed using the dining facilities for playing games and having snacks !
Stayed 3 nights in Jan 2024
Response from Teresia P. on 28 Feb,2024
Thank you for your feedback!

8/10 Good

Carlos

Stayed 5 nights in Jan 2024
Response from Wingate on 29 Jan,2024
Thank you for the review! I am hoping next time you stay we can be better for you! I hope we see you again.

4/10 Poor

Jeff

Travelled with partner
This could have been a 3 star with a little help. The walls are very thin and sleeping is difficult. The bathtub tile was in poor shape. Otherwise it would have been a decent choice (this area has very few 3.5 or 4 star hotels).
Stayed 2 nights in Jan 2024
Response from Teresia P. on 18 Jan,2024
Hi Jeff, we're sorry to hear that your stay with us was not up to par. We are working to create a better environment for your next stay!

4/10 Poor

Kelly, Kalamazoo

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the staff and restaurants and mall shopping abundant Unfortunately, a dead mouse was in my room.
Stayed 2 nights in Jan 2024
Response from Teresia P. on 18 Jan,2024
Hi Kelly, we are so sorry for your unfortunate experience. Our staff and maintenance team are working hard in order to prevent any occurrences of this manner from ever happening again. We are deeply sorry for this situation again.

2/10 Terrible

mahsa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel last year and it was really good. However, this year it was terrible. There was a cockroach on the bed, dead cockroaches on the floor, and the heating didn't work properly.
Stayed 4 nights in Jan 2024
Response from TPearson on 12 Jan,2024
Thanks for staying, the bug was not a cockroach it was a stink bug. We offered to move you to a different room but you did not want too. Stay safe.

10/10 Excellent

Chad

Stayed 2 nights in Jan 2024
Response from Wingate on 29 Jan,2024
thank you for the great review. I am glad you enjoyed your stay and hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Teresia P. on 8 Jan,2024
Thank you for your feedback!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Teresia P. on 3 Jan,2024
Thank you for your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Teresia P. on 3 Jan,2024
Thank you for your feedback, it's greatly appreciated!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 2 nights in Dec 2023
Response from Teresia P. on 3 Jan,2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresia P on 29 Dec,2023
Thank you for your feedback!

10/10 Excellent

Steve

Stayed 1 night in Dec 2023
Response from Teresia P. on 29 Dec,2023
Thank you for your feedback, it is greatly appreciated!

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresia P. on 29 Dec,2023
Thank you for your feedback.

10/10 Excellent

ASHLEY, PEORIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check in was fabulous and super kind! Quick and thorough.
Stayed 1 night in Dec 2023
Response from TPearson on 19 Dec,2023
Thank you for your feedback, we strive to create a happy and friendly environment for our guests!

10/10 Excellent

Diane

Stayed 1 night in Dec 2023
Response from Teresia P. on 29 Dec,2023
Thank you for your feedback, it is greatly appreciated!

10/10 Excellent

Estefani

Stayed 4 nights in Nov 2023
Response from Teresia P. on 29 Dec,2023
Thank you for yoour feedback!

8/10 Good

Senetra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet and relatively clean. Check-in/out was easy and quick. Rooms are spacious. The things I did not like were that the sofas and chaise need to be cleaned. They had spots and stains on them. The sofa bed is very uncomfortable and the showerhead leaked when I ran a bath. The shower curtains are too short and lightweight. As a result, water gets on the floor. Staff was nice but did not give us a run-down of the property (i.e. time of breakfast, when the pool and gym close or their location, information about the shuttle bus, etc). I've stayed at this hotel a few times over the past 6 years but this is my first review.
Stayed 3 nights in Nov 2023
Response from TPearson on 19 Dec,2023
Thank you for the review! We care about the comfortability of our guests so please rest assured that our staff is working to make your next stay with us comfortable and stress free!

8/10 Good

Corlyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Nov 2023
Response from Teresia P. on 29 Dec,2023
Thank you for your feedback.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Teresia P. on 29 Dec,2023
Thank you for your feedback!

10/10 Excellent

Dennean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was available for assistance, hotel was very clean and ple
Stayed 1 night in Nov 2023
Response from TPearson on 19 Dec,2023
Thank you for your feedback! We hope to see you soon!

10/10 Excellent

Gina

Stayed 1 night in Oct 2023
Response from Teresia P. on 29 Dec,2023
Thank you for your feedback!

8/10 Good

Markeyda

Travelled with family
Liked: Cleanliness, staff & service
It was ok, staff was very friendly and polite
Stayed 1 night in Oct 2023
Response from TPearson on 19 Dec,2023
Thank you for your feedback! We hope to see you back again!

10/10 Excellent

ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
The hotel was good for the price. I would of given it a 5 star but the bathroom shower rails had a build up of some kind of black stuff and the shower head that was very old. Could see some rust between the plate that was coming up and the pipe that connects the showerhead. The bed was very comfortable. It was my first time at this brand. Would stay again. Front desk staff were great!
Stayed 3 nights in Sep 2023

10/10 Excellent

Jodi

Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Repairs not made
we spent 4 nights here and the dead bolt on our door did not work. we checked out and told the desk clerk. we were gone for a night and then came back for one more night. The dead bolt still did not work. it was not repaired while we were gone one entire day and night. so disappointing.
Stayed 4 nights in Sep 2023

6/10 Okay

Rich

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet in the room was not designed for a man to use.
Stayed 1 night in Sep 2023

8/10 Good

Yau, Wichita

Stayed 1 night in Sep 2023

10/10 Excellent

Sheila, Shelbyville

Liked: Amenities
The front desk staff was very welcoming and friendly. Actually, all of the employees that I encountered were very friendly. The property was very clean and my room was wonderful! I’d definitely stay here again if in the area.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Babu

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2023

10/10 Excellent

linda, yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Room was clean 😊
Stayed 1 night in Sep 2023

8/10 Good

Maureen

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Happy hour. Comfy bed
Stayed 1 night in Sep 2023