Front of property – evening/night

Reviews of Anik Boutique Hotel & Spa Norodom Blvd

4 out of 5
Anik Boutique Hotel & Spa Norodom Blvd
No. 158, Preah Norodom Blvd, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 110 reviews" "
Rating 8 - Good. 43 out of 110 reviews" "
Rating 6 - Okay. 17 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Assari on 24 Jan,2022
Thank you for taking time to write the review

10/10 Excellent

Sivakumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip first time to Phnom Penh
The hotel is conveniently located with in core city range with many walkable marts and shops. Family room with minimum required kitchen utensils was comfortable for family in case of light cooking in the dinner times. Dedicated tuk tuk driver in the doorstep is quick to understand our needs and took care of our local trips for very reasonable charges. Friendly staff and the pool area with sauna all good for family stay.
Stayed 2 nights in Dec 2019
Response from Management team on 9 Dec,2019
Thank you very much for staying with us. We appreciate your feedback.

6/10 Okay

Apiradee, Bkk

Liked: Staff & service
Disliked: Property conditions & facilities
Second time of stay after 3 years,the hotel seem need to be concern of maintainence. Booking 2 bedsroom,it located on 1st fl. first entry there is some smell.i need to ask for air refresher And 2nd night I did ask staff to try to get rid of the smell,then they put the oil in room. Bedsheet,towel look old should be replace. Even it was in the room but the first night they do not prepare. Master bedroom next to the kitchen,you will hear noise in the morning since 5.45 am once they start working. Breakfast need to be improve. Food not warm and not attractive. Location is good right on main road.
Stayed 2 nights in Jun 2019
Response from Assari (Mr.) on 20 Jun,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Assari (Mr.) on 2 Apr,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were all very welcoming and friendly, rooms were clean and well presented.
Stayed 2 nights in Feb 2019
Response from Assari (Mr.) on 4 Mar,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Al, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice experience. Decent (nice) hotel. I would stay there again.
Stayed 4 nights in Jan 2019
Response from Assari (Mr.) on 20 Feb,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location within walking distance to restaurants, cafes and independent monument and not too noisy.
Stayed 2 nights in Dec 2018
Response from Assari (Mr.) on 20 Feb,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Craig

amazing hotel
Stayed 1 night in Nov 2018
Response from Assari (Mr.) on 25 Nov,2018
Dear M/M. Craig, Greeting from Anik Boutique Hotel and Spa Thank you very much your value support and very appreciate for enjoy your stay We do hope will see you again next time Best Regards, Assari (Mr.)

8/10 Good

Jasmin

Liked: Staff & service
Running down but great food
The restaurant and breakfast makes this place. The rooms a little rundown and the our room smell a little mildew. The ac drop to carpet. Restroom is nice. Kitchen needs to have its essentials like cups, plates, and utensils . Food is amazing
Stayed 1 night in Oct 2018
Response from Assari (Mr.) on 3 Dec,2018
Dear Ms. Jasmin Greeting from Anik Boutique Hotel and Spa Thank you very much for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Melvin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel location and lots of food nearby. interior is a bit old but maintenance is still considerably good.
Stayed 3 nights in Oct 2018
Response from Assari (Mr.) on 1 Nov,2018
Dear M/M. Melvin, Greeting from Anik Boutique Hotel and Spa Norodom Blvd Phnom Penh Cambodia Thank you very much for enjoyed your stay and we do hope will see you next time Should you have any assistance need please don`t hesitate contact me any time Best Regards, Assari

10/10 Excellent

Darrell, British Columbia Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Excellent service from the start. After flights were delayed and rerouted, communication for airport pickup went smoothly. From check in to room stay, a very friendly and quiet hotel within the heart of a very busy zone. The breakfast is very fulfilling. Excellent staff and facilities.
Stayed 1 night in Feb 2018
Response from Assari (Mr.) on 28 Feb,2018
Dear Mr. Darrell, Greeting from Anik Boutique Hotel and Spa on Norodom Blvd Phnom Penh Cambodia Thank you very much for your value support and very appreciated for enjoy your stayed with us We do hope will see you again next time and have nice day Best Regards, Assari (Mr.)

10/10 Excellent

Masami, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
New !!! Clean Clean Good staff Good Staff Kindly Kindly
Stayed 2 nights in Feb 2018
Response from Assari (Mr.) on 28 Feb,2018
Dear Mr. Masami, Greeting from Anik Boutique Hotel & Spa Norodom Blvd Phnom Penh Cambodia! Thank you very much for your value support and very appreciated for your enjoy stayed with us We do will not forget while you be came in Phnom Penh, Cambodia Should you have any assistance need please don`t hesitate contact me any time Best Regards, Assari (Mr.) General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, relaxing stay
We had to switch from a hostel to Anik because my partner tore an ankle ligament and couldn't climb the stairs at the hostel. The staff were outstanding, and did all they could to accommodate us. There are a few excellent lunch and dinner spots nearby and the pool is decent for a cool down in the afternoon.
Response from Assari (Mr.) on 28 Feb,2018
Dear Mr. David, Greeting from Anik Boutique Hotel & Spa Norodom Blvd Phnom Penh Cambodia! Thank you very much for value support and value comments We do hope you enjoy your stayed with us and we do hope will see next time Should you have any assistance need please don`t hesitate contact me any time Best Regards Assari (Mr.) General Manager

8/10 Good

jill

Liked: Staff & service, property conditions & facilities
Good location
This is a pretty basic hotel. Nice shower. Bed was like sleeping on a table. The did put some extra padding under the fitted sheet the second day. There is definitely a mold problem (in our room, 106, it was partially covered by wall paper). Buffet included for breakfast was fair. The location was great. Walking distance to a lot of good restaurants and sights.
Stayed 3 nights in Dec 2017
Response from Assari (Mr.) on 5 Jan,2018
Dear M/M. Greeting from Anik Boutique Hotel and Spa Norodom Blvd Phnom Penh Cambodia Thank you very for your comments i do hope you will not us while arrive back phnom penh Cambodia Should you have any assistance need please don`t hesitate contact me any time Best Regards, Assari (Mr.)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 3 nights in Dec 2017
Response from Assari on 2 Jan,2018
Dear M/M. Greeting from Anik Boutique Hotel and Spa Norodom Blvd Phnom Penh Cambodia Thank you very for your support and very appreciate for enjoy your stay We do do hope you will not forget us while you are back phnom penh Cambodia Should you have any assistance need please don`t hesitate contact me any time Best Regards, Assari (Mr.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small and cozy hotel, with small gym and swimming pool. Reasonable price.
Stayed 1 night in Dec 2017
Response from Assari on 23 Dec,2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Assari on 20 Nov,2017
Dear GOH Greeting from Anik Boutique Hotel and Spa Thank you very much for your commends Wish you and your family have a good luck Should you have any assistance need please don`t hesitate contact

10/10 Excellent

KS, American living in Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favorito placa in PhenomPenh!
Great locativo, AC got very cold, buffet brandas teaser great for foreign and Khmer, lobby smells good! Pool cold because shaded almost all day. Hád a hot tub but you nerd to call down estilete ti have tem turn it on and geral it Nice and warm. We really liked it hear!

6/10 Okay

Kim

Liked: Staff & service, room comfort
Disliked: Cleanliness

4/10 Poor

gabbie, n.y.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
french slow style for everything
if you want to stay here without any request,that's good.

10/10 Excellent

katy, tyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel around here
this hotel is located near BKK1. there is a little convenient shop next to this hotel.aeon mall is so near. staffs are gentle and generous.

10/10 Excellent

katrin, tyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so nice to stay
when i was brought to the non smoking room,they gave me upgrade and changed the room so quickly for me.when i caught a cold,all of staffs were helpful.and spa survice is very nice too.pool view room was really comfortable.i like here.

6/10 Okay

Apiradee, Bkk

Liked: Room comfort
Biz trip
Everything was fine except the breakfast less choice and taste is avereage. one more thing is about Key Card my staff share the room and we stay 4 nights only 1 key card gieven which is so wired.

8/10 Good

To Nin Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel so far but still have room to improve
The hotel is good except breakfast and next to petrol station. Other than petrol station, you can find KOI and burgerlab, personally the burgers are great and delicious in burger lab. Unique and value for money.

8/10 Good

Mel, Qld Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet location in Phnom Penh
Lovely boutique hitel offering excellent customer service. Away from the hustle and bustle of downtown. Around $3 tuk tuk ride to the Palace. Very comfortable room

6/10 Okay

Jarrett

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel, weak aircon
Quality hotel, great service and massive rooms. One negative point was that the aircon was too weak. The staff put us into another room, but the same problem persisted. It seemed that there was not enough power.

8/10 Good

KAI MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the freiendly and generous reception and lobby lounge

8/10 Good

Sue, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice hotel
It was my mum's first visit to Cambodia and we chose this hotel because of a friend's recommendation. I've been to Phnom Penh more than a couple of time this past few years and each time, I've stayed in a different hotel. This hotel would be one of the better ones. Staff are always around to help. The manager was also very accommodating to my requests. Whenever I request for more towels/ pillows, they came without delay.

10/10 Excellent

william, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Nice new hotel only 3 floors and very friendly staff. Restaurant served good food. Wifi worked great ...

10/10 Excellent

william, Manila. Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Stayed this hotel few days as getaway take in sites within capital. Hotel staff very friendly and helpful ....its small hotel only 3 floors, breakfast was great so was service. Only thing was there's no views and next door loud music playing early morning and late nite .other then that very nice hotel and for price

8/10 Good

Gisela, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment for a famy of 4
We had a 2 bdr apartment with a little living room & a kitchen with table & chairs. 2 bathrooms. There was not Hot water but given the extreme heat it wasn't a huge problem. Air conditioner worked amazingly. Breakfast was ok. There was always a tuk tuk @ the door for us to go places. Front desk service was spot on. We needed to book a tour & also mu son got sick so we needed to go to a clinic. Staff called to arrange both things for us.

8/10 Good

PONHRITH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Simon

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Elizabeth, Minnesota, usa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok place.
We did ok here, however, felt that work out area machines very poor, only 4 machines. Pool area was pretty, but could be much cleaner. Hall carpets dirty. Outside front had a small watering edge that was pretty, but water dirty green. Staff was very nice, however. Conceire wasn't knowledgeable, which luckily we had friends that we connected with whom told us great eating placed, shopping etc.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PayExtra for the luxury room
Huge Room, maybe a little expensive for Cambodia but it was a relaxing Hotel with Suana/Steam , Pool I stayed at the end of my trip when the energy levels where starting to drop and started spending more time in the room/Hotel and this hotels was perfect for that very relaxing excellent amenities

8/10 Good

Selway, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gald to stay there again
Great value for this cozy little boutique hotel excellent for business travel. Spacious room and washroom and surprisingly quiet despite it being right off the main road.

6/10 Okay

Vivian, Singapore

Liked: Staff & service
Disliked: Room comfort
Decent place, near to AEON mall
The hotel staff are friendly and helpful. The room is spacious with equally spacious bathroom. However, I dislike the bed, gives me sore neck and shoulder aches. Breakfast is mediocre.

6/10 Okay

Supat, San Francisco, CA

Liked: Cleanliness, staff & service, room comfort
Great Hotel for a Room to Sleep
I chose this hotel from the picture on Expedia as a place to stay overnight after a long haul flight into PNH. The taxi driver found it fairly easily and the staff was very helpful and efficient. The rooms were as advertised and were big, modern, and clean. It was a great place to crash after a long trip. The only issues I found with the hotel were with the bathroom. The door to the bathroom had a raised ridge that was about two inches high so you WILL stub your toe going in and out EVERY TIME. Also the water never got hot, which is usually fine in a super tropical country, but the air conditioning is so cold that if you are like me, you will be shivering and whimpering naked on the tile floor after a few minutes.

8/10 Good

William, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel.
Great location, cozy room, and great breakfast (love the chicken noodle soup upon request). The service is excellent. But The fitness room can be further improved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on Norodom
Very comfortable stay, helpful staff

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty beds!
I checked into the hotel and when we came back this evening we saw that the bottom sheets were blood stained. We called the front desk and they said that the cleaning staff had gone home and we could discuss it in the morning. We said they needed to send someone so that we could sleep and when they stripped the bed, they had blood stains all over the mattress pad. When I asked him about the sheets he said "sometimes the cleaning staff doesn't have much time to turn the room so they don't always change the sheets " They took me to 2 other rooms to look at the beds and all of them were disgustingly dirty with stains. Finally a third room was somewhat acceptable but the pillows were all stained and we slept in our clothes on top of the sheets.

8/10 Good

Verified traveller

Liked: Staff & service
Can be cheaper for what it is
It is a bit expensive for what it is , as there are more competiotors nearby for 35% cheaper

10/10 Excellent

Masao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で落ち着いており、雰囲気も良い。 スタッフの皆さんもとても親切。
Stayed 3 nights in Apr 2023
Response from Tony on 13 May,2023
Thank you very much We are hoping to see you again and we serve you better and better

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location near bassac street, easy to go anywhere from here. Service was great
Stayed 7 nights in Dec 2022
Response from Rong on 2 Feb,2023
Thanks for recently staying with us, we appreciate of your feedback.

6/10 Okay

kinichi

Stayed 1 night in Jun 2022
Response from Assari on 15 Jul,2022
Thank you very much for taking time to write the review

10/10 Excellent

YM, 日本 沖縄

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ベットにムカデがいました。 子供は怖がり寝付けませんでした。 天井のシミ汚れ、蜘蛛の巣など せっかくの雰囲気が台無しになるのが残念です。 しかし、従業員の接客が良いので我慢しました。
Stayed 1 night in Mar 2020
Response from Manika on 10 Mar,2020
Dear YM, Thank you very much for staying in our hotel and spend your value time to write this lovely review, we extremely happy to see your review with top score. Once again we hope that we see you again in the near future. Thanks

8/10 Good

MIEKO

Liked: Cleanliness, property conditions & facilities, room comfort
清潔で便利な場所にあるホテルでした。
エアコンの不調により、姉妹ホテルへ変更となりましたが、部屋は良かったです。 ホテルからの送迎もお願いしましたが、空港ですぐにお会い出来とても安心しました。
Stayed 1 night in Jan 2020
Response from Manika on 27 Jan,2020
Dear Mieko, Greeting from Anik Boutique Hotel and Spa! thanks you very much for choosing our Anik Group, we appreciated your review, any way we hope to see you again soon in the near future. Thanks Management team

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
正確な情報を求めます
バスタブ付きとあったから予約したのにシャワーのみだったし、レンタルサイクルも利用可能とあったのに用意がないとのこと。情報は正しいものを提示すべきです。他の部分が良くても最初の不満が尾を引きます
Stayed 3 nights in Dec 2019
Response from Manika on 26 Jan,2020
Dear my customer, greeting from Anik Boutique Hotel! we are pleased to inform you that only our Deluxe Room are no balcony, but another room type have. or maybe we have miss understand with each other. anyway we hope to see you again soon in the near future. Thanks Management team

8/10 Good

NORIKO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020
Response from Manika on 23 Jan,2020
Dear NoriKo, Greeting from ANik Boutique Hotel and Spa! Thank you very much for staying in our hotel, we hope that we will see you again soon in the near future. Thanks Management team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Manika on 23 Dec,2019
Dear my value customer, Thank you very much for staying in Anik Hotel and spend your value time to write this lovely review, we hope fully to see you and your family in the near future. Thanks Management team