City view
Check availability

Reviews of Le Mont Hotel

4.5 out of 5
Le Mont Hotel
No. 196, St. 143, Corner 304, Phnom Penh

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 8 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Tho

Business traveller
My husband came to check in at 2am.the hotel closed, all of lights was off. Nobody picked up the phone.
Stayed 1 night in Jan 2022

10/10 Excellent

Nhung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 24 nights in Jul 2021

4/10 Poor

Laurent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth your stay
Staying there was a mistake. Photos seem nice- but very deceiving ... rooms are not clean, service is bad, I will never stay there again
Stayed 3 nights in Nov 2019
Response from Jennifer on 16 Jan,2020
Dear Sir, Thank you for taking time to review and we apologize for any inconveniences. we will try to upgrade our services.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I would not stay here again. Doors being slammed at 4 in the morning and people yelling in the halls.
Stayed 4 nights in Mar 2019
Response from Jennifer on 16 Apr,2019
Dear Sir, thank you for the feedback, so sorry on this, I take note and I will work on this I am the new Manager

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints from me about this hotel! Great location for everything in need! Staff polite and friendly what more could you ask for! Would definitely stay here again!
Stayed 10 nights in Dec 2018
Response from Jennifer on 20 Dec,2018
Dear Mr. Allan, so many thank you for taking time to share your feedback to us. Hopefully, you can come back to us again

4/10 Poor

Goldie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Jennifer on 17 Oct,2018
Dear Goldie, thank you for the comment. I hope to see you come to us and make it more better.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooftop pool and bar
This place is amazing. Super friendly staff, beautiful rooftop bar and pool, and great drinks and food! I will continue to stay here every time I am in Phnom Penh. Highly recommend !
Stayed 2 nights in Aug 2018
Response from Jennifer on 26 Sept,2018
Dear Kelly, thanks a lot for the kind comments, please ensure that we keep the standard.

10/10 Excellent

Machiko, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staffs are very helpful and friendly
our room has a bit trouble but soon hotel staff dealt with it and changed our room. they are all friendly and try to make sure all guests's stay safe and fulfilled. I always ask receptionists that how much cost if i use Tuktuk from here and there. when they are not sure the place they googled map and show us the route and estimated the transport fee. staffs serve breakfast are good too. one girl particular was so friendly to kids. we loved to seeing her smile. I had a hotel massage and the massage lady was soooo good. she looked a bit tired when i met her, but her technique was great! cost 22 doller and a bit expensive for Cambodian standard rate but I thought its worth taking it.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
We really enjoyed our stay at the Le Mont Hotel. The staff in particular were so helpful and accommodating. They arranged a taxi to pick us up and take us to the airport, which was so helpful. They also let us store our luggage until we left for the airport. The only thing that was just ok was the breakfast.
Stayed 3 nights in Jan 2018

10/10 Excellent

Monica, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay.
We extended our stay because of the friendly staff, clean rooms, good facilities (including the sauna, jacuzzi and gym), rooftop area/pool and breakfast was good! Highly recommended!
Stayed 1 night in Dec 2017
Response from Sopherithy on 12 Jan,2018
Dear Monica, Warmest greeting from our Le Mont Hotel Phnom Penh, Cambodia! What an amazing of your review, thank you so much for your words and for spreading the positive vibes about our hotel to all the travelers out there! We are looking forward to welcome you again very soon. Check out our website for special deals and add value offers, you will like it! Staying inspired, My best regards, Sophearithy Prakk E-Commerce Executive

6/10 Okay

Enkhtur

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
get better wifi in every room
overall was ok but in our room wifi was not working.we had to go to lobby balcony to check our emails.
Stayed 2 nights in Dec 2017

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Err
Not great
Stayed 1 night in Jul 2017
Dear Steve, Greetings from Le Mont Hotel- Phnom Penh. On behalf of Le Mont Hotel management, I very appreciate for your recommend our accommodation place. Entire of team will work more hard to improving all services and quality of staffs. Please return us again for your next trip plan. With our best regards, Best regards, Rathanak

6/10 Okay

Verified traveller

Liked: Staff & service
Porter was excellent as were desk staff! Restaurant new not ready for prime time.
Stayed 3 nights in Jul 2017
Response from Rathanak on 5 Aug,2017
Dear Value customer. Greetings from Le Mont Hotel- Phnom Penh. On behalf of Le Mont Hotel management, I very appreciate for your improving feedback of our service. We agree with your comment on the subject of food & beverage slowness of service provided within June & July 2018. Presently, we already got very high experience executive chef and talent food & beverage manager for developing our restaurant and bar quality. I am sure, our service now more develops and confident all customers will meet their expectations when stay with us. I would like to invite you to visit us again for the next plan when you visit Cambodia. Thank you

6/10 Okay

Anette

Liked: Cleanliness, staff & service
Helt ok hotell
Hotellets personal var tillmötesgående. Vi hade bokat och betalt innan resan. Vi var 2 vuxna o 1 barn(11 år), fick ingen säng till barnet. Först skulle vi inte få någon frukost för barnet, trots att det ingick i bokningen. Efter diskussion fick alla frukost. Vi mejlade hotellet flera ggr innan besöket, fick ingen respons.
Stayed 2 nights in Dec 2018
Response from Jennifer on 19 Feb,2019
thank you for taking time to give review

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Vänlig personal, inte jättebra läge.
Vi hade bokat för två vuxna och ett barn. 15 år. Frukost skulle ingå. Vid incheckning sa de att frukost bara ingick för två personer. Vi hävdade att vid bokning framgick inte detta. Vi fick bråka om detta ett tag, menfick sen frukost för alla.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
地点适中
地点清靜，很多司机都知道，附近有小吃店，酒店顶层有酒吧，可以和朋友聊天喝酒
Stayed 3 nights in Jul 2018
Response from Jennifer on 26 Sept,2018
thank you

6/10 Okay

TーP, 上海

Liked: Staff & service
Disliked: Cleanliness
TP
目的地の近くだったので便利ですが、ホテルとしては普通かそれよりも下。 値段が安いのでまあ、こんなものかと言った感想です。
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux en arrivant ainsi que tout le long de notre séjour. Très bon déjeuner. Hôtel très confortable.
Stayed 1 night in Mar 2018

6/10 Okay

yutaaqua, japan

Liked: Room comfort
Disliked: Staff & service
綺麗で設備は良い
立地があまり良くない、バスにお湯が貯まる前にお湯が出なくなるなど設備に不安がある。 レストランからの見渡しも良い。プールがおくしにあります。
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The only major downside was a very frequent and bright strobe light on the ceiling. I'm sure it's part of the security system or whatnot, but it was rather obnoxious at night. Otherwise, a good stay overall.
Stayed 2 nights in Feb 2018

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Hasse

Liked: Cleanliness, property conditions & facilities, room comfort
very nice hotel and cheap compared comfort I highly recommend this hotel and are deffently coming back in my eyes it's 5 star hotel
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢合理
地點方便，房間有足夠空間,清潔及比較新，但部份員工對酒店的設施不甚了解，未能幫助客人，附近街道多小巷，入夜盡量不要單獨外出，外出不要拿手機出來找地方，本人就被電單車賊搶了手機
Stayed 3 nights in Oct 2017

8/10 Good

JEAN-MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tout neuf
Hotel entièrement neuf et relativement bien équipé mais un peu loin de tout.
Stayed 2 nights in Sep 2017

8/10 Good

JEAN-MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tout neuf
Hotel tout neuf et relativement bien equipe. Par contre, un seul ascenseur et pas grand chose autour.
Stayed 3 nights in Sep 2017

10/10 Excellent

Jeehun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent and comfortable hotel.
it's nice to stay, people was kind. Especially I liked roof top pool and bar. every night we as a group enjoyed night line of Phnom Penh. this is high cost-effectiveness hotel in Phnom Penh, I guess.
Stayed 4 nights in Aug 2017
Dear Jeehun, Greetings from Le Mont Hotel- Phnom Penh. Very appreciated for recently stay at our place and allow the entire of the Le Month Hotel team to take good care of you. We do hope to have a chance to welcome you again in future. With our best regards, Rathanak THAN

6/10 Okay

SHUNCHAU

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Dear Shunchau, Greetings! Thank you for stratify with our property and rating our service. Our team will work more to develop Le Mont Hotel to be a peaceful place for all travelers. Looking forward to welcome you again for the next trip. Best regards, Rathanak

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017
Dear Daniel, Greetings from Le Mont Hotel- Phnom Penh. Thankful for great value score, we will keep up for high standard of service provide to all our customers. With our best regards, Rathanak THAN Deputy Director

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Dear Daniel, Greetings from Le Mont Hotel- Phnom Penh. Thankful for great value score, we will keep up for high standard of service provide to all our customers. With our best regards, Rathanak THAN Deputy Director

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2017
Dear Daniel, Greetings from Le Mont Hotel- Phnom Penh. Very appreciated for recently stay at our place and allow the entire of the Le Month Hotel team to take good care of you. Your offer high score ranking for our hotel, will make another traveler meet their service expectations when has accommodation with us. We do hope to have a chance to welcome you again in future. With our best regards, Rathanak THAN Deputy Director

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Very nice hotel, awesome service (the personal is very friendly and helpful), rooms are clean everyday. I highly recommend this hotel
Stayed 6 nights in Jun 2017
Dear Daniel, Greetings from Le Mont Hotel- Phnom Penh. On behalf of Le Mont Hotel management, I very appreciate for your recommend our accommodation place. Entire of team will work more hard to improving all services and quality of staffs. Please return us again for your next trip plan. With our best regards, Rathanak THAN Deputy Director

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Les + : la terrasse sur le toit et la possibilité d'y dîner, les chambres neuves et spacieuses, le personnel bienveillant (Je voulais assister à un match de boxe Thai et la personne à l'accueil a pris le temps de chercher où je pouvais me rendre ce soir là), le service de pressing, la salle de sport avec vue sur toute la ville. Les - : une piscine et un sauna hors-fonction. Bref, l'hôtel est tout nouveau, excellent rapport qualité-prix, un peu excentré des lieux d'animation mais à côté du musée du Génocide) et propose une belle offre de chambre avec tous les services dans le bâtiment (restau, bar, salle de sport, pressing, ...). Je le recommande fortement !
Stayed 2 nights in Jun 2017
Dear John, Greetings from Le Mont Hotel- Phnom Penh. Very appreciated for recently stay at our place and allow the entire of the Le Month Hotel team to take good care of you. The valuable experience sharing very helpful for another traveler gets their expectation. We do hope to have a chance to welcome you again in future. With our best regards, Rathanak THAN Deputy Director