Dear Stephen, We are extremely grateful for your kind lines of compliments, and we are glad that you had a perfect experience with us. It is our pleasure to know our quiet location was a very good place for you to stay. and our team has displayed a good personality which has led to your compliments and your impression. We look forward to welcoming to back to Somerset Norodom Phnom Penh very soon.Warmest regards,Voleak ENGuest Service Manager

Dear Mr. Ralf,Thank you for your positive feedback. We are looking forward to welcoming you back again soon.Best regards,Voleak En Guest Service Manager

Dear Mr. Ralf,Thank you for your positive feedback 5 out of 5.We look award to welcoming you back again very soon.Best regards,Voleak ENGuest Service Manager

Dear Mr. Ron,Thank you so much for taking your time to write such as wonderful review for Somerset Norodom Phnom Penh. We are delighted to hear that you have enjoyed your stay and appreciated our location. My team and I look forward to welcoming you back for another great stay experience with us during your future travels to the wonderful city of Phnom Penh.Best Regards,Voleak ENGuest Service Manager

Dear Mr. Ron,Thank you so much for taking the time to write such as wonderful review for Somerset Norodom Phnom Penh. We are delighted to hear that you have enjoyed your stay and appreciated our location. My team and I look forward to welcoming you back for another great stay experience with us during your future travels to the wonderful city of Phnom Penh.Best regards,Voleak EN Guest Service Manager

Dear Mr. Anonymous,Thank you for your terrific review of Somerset Norodom Phnom, It brings us such satisfaction to hear that our staff surpassed your expectations. Your generous encouragement is music to our ears and offers great motivation to maintain our high service standards. We hope that you will visit us again soon for another enjoyable stay.Best regards,VoleakGuest Service Manager

Dear Randle,Thank you for taking the time to leave such an incredible review of Somerset Norodom Phnom Penh. and are glad that you had an outstanding stay experience with our facilities and amenities. We are looking forward to welcoming you again in the further. Yours Sincerely,Voleak En Guest Service Manager

Dear Anchalee, Thank you for letting us know how much you enjoyed your stay with us at Somerset Norodom Phnom Penh. We appreciate your valuable feedback and are glad that you had an outstanding stay experience. It is always a pleasure to hear that you enjoyed yourself and that you were satisfied with our rooms, location and with our hospitality. We hope you will consider returning for a second visit soon. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for choosing to stay at Somerset Norodom Phnom Penh. We are delighted to know that you have enjoyed the cleanliness and contemporary design as well as the facilities of our new Serviced Residence in Phnom Penh and for the kind recommendation. We acknowledge your feedback about breakfast options and will discuss with our breakfast service provider to improve the spread. We understand that the nearby surrounding road leading in can be bumpy specially after the rains but we are hopeful that the conditions will be improved after the completion of the nearby construction. On this topic, we would like to update that there is a restaurant and a mini mart open recently nearby our apartments and we look forward to corporate with them. We sincerely apologize if this had made you feel uncomfortable during your stay. On behalf of the team, I would like to welcome you back and allow us to recreate another positive stay experience for you. Best Regards, Joel Ho Residence Manager

Dear Justin, Thank you for sharing your positive feedback of Somerset Norodom Phnom Penh. We are glad to know that you had a pleasant stay with us and especially enjoyed the Service Apartment’s amenities and provisions. We acknowledge your feedback on the variety of breakfast choice, we will feedback to our service provider to make improvements. We apologize if this had made you feel uncomfortable during your stay. Thank you for letting us know so that we may improve on our product and service standards. On behalf of the team, I would like to welcome you back and allow us to recreate another fantastic stay for you. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for your constructive feedback. It is wonderful to know that you had an overall positive stay experience at Somerset Norodom Phnom Penh. As a Serviced Residence, our apartments come equipped with modern facilities which aim to make our guest feel at home. We acknowledge your feedback on brochures of tourist attractions which are provided at the Reception counter and my colleagues will certainly do their best to assist you. Regarding your preference with the bed, we have taken note of your suggestions for improvement. Thank you for taking the time to share your insights. My team and I hope to welcome you back soon. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for sharing with us your feedback about your stat at Somerset Norodom Phnom Penh and we appreciate it. We are delighted to know that you had enjoyed our facilities and amenities. We acknowledge that the location may not suit all travelers, but we hope that this has not detracted you from staying with us again and we would like to welcome you back for a better stay experience in your upcoming trips. Best Regards, Joel Ho Residence Manager

Dear CatherineK, It has been our pleasure to have you stay with us. We are glad to hear that you had an enjoyable time at Somerset Norodom Phnom Penh and we thank you for your recommendation. Our team here hopes that you will visit us again and allow us to provide you with an even better service. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for your compliments and excellent rating of your recent stay at Somerset Norodom Phnom Penh. As a new serviced apartment, our apartments are clean and fresh, providing our guests with a comfortable home away from home experience. We hope that you will visit us again in the future and we warmly welcome you back. Best Regards, Joel Ho Residence Manager

Dear Usman, Thank you for sharing with us your feedback. We regret to hear that you did not have a pleasant stay experience with us. We acknowledge your concerns about the surrounding area and would like to assure you that we aim to work with the local authorities to improve the street lighting. We also have plans to have an in-house café in the future and other ways to provide options for our guests. Our team here hopes that you will grant us another chance to improve our service and provide an even better stay experience for you. Best Regards, Joel Ho Residence Manager

Dear Apiradee, Thank you for your feedback on your recent stay in Somerset Norodom Phnom Penh. We regret to hear that we did not meet your expectations. We acknowledge your feedback on the room's cleanliness and will certainly be making steps to improve. We are appreciative of your feedback as this helps us to know areas that we should focus on. The washing machine and all other equipment will be checked before allowing guests to check in. Regarding breakfast service, we have shared your feedback with our breakfast service provider and are looking into ways to expand the selection. We apologize for the situation which happened and hope that this has not detracted you from staying with us again. Once again, I apologize for our mistakes and will train my colleagues to improve our service standards. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for your rating and we regret to hear that your experience was not good through your rating. We hope that you will give us another chance to improve our service standards and provide all our guests with a better experience. Feel free to let us know how else we can improve. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for your wonderful compliments of Somerset Norodom Phnom Penh. We are thrilled to know that you have enjoyed your stay with us and found our rooms and the views of Phnom Penh city skyline beautiful. Most of all, we are glad that you have appreciated our hospitality. We acknowledge your feedback on the shower drainage in the bathroom and will be looking into this matter to prevent it from happening again. On behalf of the team, I would like to welcome you back for another positive stay experience with us. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for your kind lines of compliments and we are extremely glad that you had a wonderful time here at Somerset Norodom Phnom Penh. I have shared your review with my colleagues and it has greatly encouraged us. We hope that you will visit us again in the future for another fantastic stay and we look forward to welcoming you back. Best Regards, Joel Ho Residence Manager

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities, breathtaking view and service. We hope you will stay with us again.

We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.

Dear Valued Guest, Thank you for your perfect score rating of Somerset Norodom Phnom Penh. Our team looks forward to welcoming you back for another positive stay experience with us. Best Regards, Joel Ho Residence Manager

Thank you for the feedback. We are pleased that you enjoyed our rooms and facilities. We apologize for some teething problems happened during your stay. We look forward to welcoming you back, giving us another opportunity to serve you better.

Thank you for for the review. We are glad that you had a comfortable stay with us, at the same time we would like to apologize for the lapses. We appreciate your review and recommendation to other travelers. We hope to welcome you again.

Thank you for the feedback. It is our every intention to provide excellent service and products to our residents. We are very sorry that some hiccups have affected your stay with us. I would like to assure you that we are working on improvement, following your feedback.

Dear Hyuk, We are extremely grateful for your kind lines of compliments, and we are glad that you had a perfect experience with us. We look forward to welcoming to back to Somerset Norodom Phnom Penh very soon.Warmest regards,Voleak ENGuest Service Manager

Dear Valued Guest, Thank you for your positive rating of Somerset Norodom Phnom Penh. We look forward to welcoming you back. Best Regards, Joel Ho Residence Manager

Dear Khun Apiradee, Thank you for making Somerset Norodom Phnom Penh is your preferred choice of your home away from home in Phnom Penh. My team and I are thrilled to know that we were able to meet your expectations and provide you with enjoyable stay experience. We are extremely encouraged by reading your review and this motivates us to do even better in service delivery. We look forward to your next visit with us. It is our pleasure to have you as our guest. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for leaving with us a wonderful rating and recommendation of Somerset Norodom Phnom Penh. My team and I look forward to welcoming you back for yet another pleasant stay experience with us. Best Regards, Joel Ho Residence Manager

Dear SEONGHO, Thank you for your generous rating of your recent stay at Somerset Norodom Phnom Penh. We hope that you had a pleasant stay experience with us and look forward to welcoming you back again. Best Regards, Joel Ho Residence Manager

Dear HSIEH CHENG, Thank you for leaving us with your compliments and we appreciate your kind recommendation of Somerset Norodom Phnom Penh. My colleagues and I are glad that you had a comfortable stay experience with us in our newly opened Serviced Residence. We look forward to your next visit and hope to provide you with a better experience in the future. Best Regards, Joel Ho Residence Manager

Dear Valued Guest, Thank you for your excellent score rating of Somerset Norodom Phnom Penh. It has brought us joy to receive this rating and it has motivated us to do better. We hope that you will visit us again on your next trip to Phnom Penh. Best Regards, Joel Ho Residence Manager

It is great to have you stay with us. We appreciate your review and the compliments about our facilities. We hope to welcome you again.