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Reviews of Vansana Plain of Jars Hotel

3 out of 5
Vansana Plain of Jars Hotel
Ban Phonsavanh, Perk District, Phonsavan

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 15 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Helena

Stayed 2 nights in Jan 2024

10/10 Excellent

Wai Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location; close enough to the main drag to walk. Sweet vista from restaurant. Breakfast was just okay. Very reasonable price.
Stayed 1 night in Nov 2023

4/10 Poor

Michael, McCrae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Staff is very, very helpful, great view and private location. Very clean and everything worked in the room.
Stayed 1 night in Feb 2020

6/10 Okay

Henri

Disliked: Staff & service
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful views of the surrounding hills. Room was clean and spacious only aspect I would fault is that the beds are very hard. We had dinner at the restaurant found the food to be good and reasonably priced and enjoyed watching the sunset over the hills. Hotel was perfect for a two day stay to visit the plain of jars.
Stayed 2 nights in Jul 2019

8/10 Good

Heather, Malaysia

Liked: Cleanliness, staff & service
This is probably the best hotel in Phonsavan and it has the potential to be great - lovely setting with amazing views and a complimentary shuttle into town. The rooms are also very spacious but just really need a makeover - outdated decor - and we had a very hard bed but we ate in the hotel and it was delicious. So, it’s just very tired and the staff try hard but struggle with English more than we encountered elsewhere. But it will only get better if people come to this area so I would encourage people to come and support it.
Stayed 1 night in Oct 2018

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Run Down but Great Views
The room we stayed in was a little tired and worn. There was a cool bathtub (in a kitschy way) but the drain plug didn't work which wasn't really a problem since it would have taken a week to fill with the minimal water pressure available. It looks like they are building new rooms when it might be better for them to redo the ones they have or at least replace the mattresses. We were there during the very, low season which I think impacted the food which was pretty bad. If you stick to Lao food, you do better. On the bright side, the views from the hotel were wonderful. We enjoyed sitting on the balcony of our room drinking wine and taking in the view. All of the staff were friendly and helpful. The shuttle will take you to town or to the airport. It seems far from the center but it was an easy walk - even in a downpour.
Stayed 2 nights in May 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Nice hotel on a hill with good views. Since it was low season, the hotel had few guests, so it was quiet and peaceful. I enjoyed my large room with comfortable bed/pillows. Nice bathroom with shower/soaker tub combination. The water pressure in the sink was somewhat low, although sufficient enough. Great wifi in the room (#25). Plenty of space and hangers for clothes. The balcony was good size with chairs and table and a nice view. I thoroughly enjoyed the balcony. The staff were very nice and accommodating. Breakfast choices were good and the stir fried noodles with vegetables, as well as the stir fried rice with vegetables, I had were excellent. It is about a fifteen minute walk from the hotel to the main road in Phonsavan. Not much that I could find to do there, but there are plenty of restaurants. I would definitely stay at this hotel again.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean hotel
Clean hotel, good place to stay for a visit to the plain of jars. Quite expensive we felt but restaurant is nice and not expensive.

8/10 Good

William, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value!
Staff were friendly and helpful, though there wasn't a lot of English.

8/10 Good

Gloria, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Great views n moth diversity
Great setting atop a hill with 360 degrees view of the beautiful countryside. Within 15 to 20 min walk from town, so location was pretty good too. Roomy n clean rooms. Bonus was the great diversity of moths attracted by the bright lamps. They conveniently landed on the walls n ceilings of the corridor just outside our room #45. We spent much time photographing the many colourful species tt visited. Particularly attractive were the rarer Hawk Moths.

8/10 Good

Louise, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, disappointing bathroom & cold at night
Attractively situated but far from town. Although not much in Phonsavan anyway so no big loss. Rooms comfortable but cold as no heating & the town is cold at night. Dining room especially cold despite a huge (empty) fire place. I shivered my way through dinner, ate quickly & left. Bathroom disappointing. Shower fittings didn't work & water pressure low. Bath looked pristine but firstly the tap failed to pour into the tub (went to the side & dribbled into the tub), then there was insufficient hot water to fill the tub, then what was in there was draining away as the plug wouldn't seal. So all in all not fit for purpose. Service: as always people helpful but English a bit weak so sometimes hard to make yourself understood. Positives: rooms large, contain all expected features of a hotel in this price range, including loose tea, a spacious balcony with lovely views. Rooms are clean & in good condition if a little dated. Nice touch of fresh foliage in vases. All in all didn't regret my choice.

6/10 Okay

Amanda, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Serves a purpose
The hotel was very clean and does have an amazing sunset view; given that this is slightly off the beaten track the hotel was good enough for two nights. I had booked online but the hotel couldn't find my booking and tried to charge me twice even though I showed the email confirmation. Breakfast was awful and I would recommend avoiding it and going to Bamboozle in the town to eat.

8/10 Good

William Ross, phuket

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for a short visit in the cool season
This is a pleasant if slightly dated hotel with friendly staff and a good location on a hilltop just behind the town. Our only major surprise was that the hotel did not have air-conditioning (in rooms or public spaces) - fortunately for us our stay was in cool season (November to February) and the hilltop location allowed for good natural ventilation, so we were OK (just) without any air-conditioning. A visit in the summer would however have been a very different matter. Right after check in I did go to the Hotels.com listing to see if air-con was mentioned (it was not - so there was no mis-representation) - I had just assumed (incorrectly) that a hotel in this price range in the tropics would have air-conditioning. I do however really believe that the listing should have specifically mentioned this fact.

8/10 Good

Marina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel con stanze spaziose fornite di tutti i servizi in un piacevole giardino. Qualche difficoltà a comunicare con il personale che non parla molto inglese. Colazione media.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
立派な観光地です
シェンクアンと言ってもピンとこないでしょうが、ジャール平原はユネスコ世界遺産で、見応えがあります。標高1100メートルで空気が美味しく新鮮です。田舎で贅沢な旅はできませんが、快適な滞在を楽しめます。
Stayed 1 night in Jun 2020

6/10 Okay

Jack, NYC

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お風呂のお湯は室内の壁に取り付けられた貯湯器からみたいだが、お湯の量が少ない。湯船の栓が緩く、水漏れするのでこの湯量ではとても湯船を一杯には出来ない。シャワーで利用するにも最低限のお湯の量。コーヒー用のポットのプラグはラオス用とは異なり、繋げられるコンセントがない。エアコンはリモコンが機能しない。1日目の夜は静かだったが、2日目の早朝は外で大音量の音楽が鳴り出し、その音が少なくとも朝遅い時間までは続いていた。
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Resort pulito vicino alla via principale. Silenzioso e immerso nel verde
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Het hotel is charmant en het personeel is heel vriendelijk maar het ligt nogal ver lopen van de straat met restaurantjes etc. Er is wel een shuttle dienst in de avond. De bedden zijn heel erg hard.
Stayed 2 nights in Dec 2018

8/10 Good

Pui Hay

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

TDM CYRILANI, PUNAAUIA

Liked: Room comfort
Disliked: Staff & service
Correct mais sans plus
Bon rapport qualité prix Privilegier les VIP room.

8/10 Good

Verified traveller

Liked: Cleanliness
Overpriced
Qualidade mediana do serviço não justifica o preço relativamente alto cobrado. Nao existe internet nos quartos, somente no lobby. O pessoAl da recepção é distante e não muito informado sobre as próprias atrações de Phonsavan.

8/10 Good

MC, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
風景優美，房間寬敞，適合優閒度假!
我和朋友住在這裡兩天，飯店位置雖然離市區有點距離，但位居山丘上可以欣賞山下城鎮的風景。飯店裡設有餐廳，晚餐可以直接在飯店裡用餐，好吃價格也很合理。飯店氣氛很適合度假。只是客房的清潔度若再加強一下，就很完美了!

10/10 Excellent

Sunny, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 좋은 호텔
매우 좋은 호텔입니다. 매니져 및 호텔직원은 매우 친절합니다. 메인거리가지 나가는데 조금 거리가 있지만 걷기에도 충분하며 요청 시 호텔에서 송영도 가능합니다. 라오스임을 감안할 때 매우 좋은 호텔입니다.

8/10 Good

Angelika, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswerte Adresse
Ordentliches Hotel, saubere große Zimmer, sonniger Balkon (ohne Aussicht, da große Bäume davor); toller Shuttleservice in die Stadt, sodass die Lage etwas abseits kein Problem ist. Mitarbeiter verstehen sehr schlecht englisch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mit tollem Blick
Trotz nicht gebuchter Abholung sind wir am Busbahnhof von einem Hoteltaxi bereits erwartet worden. Kostenloser Shuttle Service nach Downtown. Frühstück war ok aber nix besonderes.

6/10 Okay

Nekoyama, 東京

眺望と庭がなによりの長所
街の喧騒から離れた、眺めの良いところに滞在したいという希望はかなえてくれたホテル。 【長所】ポーンサバンの繁華街から少し高台にあり、広々とした庭には樹々と花々が生い茂る。どの部屋もベランダつきで眺望が良く、リゾート気分になれる。空港の無料送迎があり、また街までの送迎も無料なので、高台でも気軽に出歩くことが出来る。 【短所】スタッフの質、特に英語力にバラつきがあり、話がすぐ通じる人とやや時間がかかる人と。ただし全員、一生懸命に努力はしてくれるので、最終的には望んだサービスは受けられた。スタッフは、フロントもダイニングのサービスも兼任で廻しているので皆忙しそうで、フロントが無人なこともしばしば。室内は広めだが、特に可もなく不可もなく。シャワーヘッドのホースが壊れかかってお湯の出が悪いなど、メインテナンスはいまいちな印象。各国とも団体ツアーは皆ここに泊まるようなので、色々と混雑しがち。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Chambre grande et propre
Chambre grande et propre / bonne literie Restaurant déconseille