Mövenpick Resort Waverly Phu Quoc

Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

1 bedroom, premium bedding, down duvets, minibar

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
On private beach
Room service
Gym

includes taxes & fees

19 Jul - 20 Jul

Room options

All rooms

1 bed

2 beds

Showing 14 of 14 rooms

Superior Twin Room, 2 Single Beds, Balcony, Garden View

Exceptional

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

36 sq m
Sleeps 4
2 Single Beds

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

36 sq m
Sleeps 4
1 King Bed

Superior Twin Room, 2 Single Beds, Balcony, Sea View

Very good

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

36 sq m
Sea view
Sleeps 4
2 Single Beds

Superior Room, 1 King Bed, Pool Access

Very good

Highlights

Furnished balcony

Garden

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Private plunge pool

36 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed, Balcony, Sea View

Very good

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

36 sq m
Sea view
Sleeps 4
1 King Bed

Suite, Balcony, Sea View

Exceptional

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

69 sq m
Sea view
Sleeps 4
1 King Bed

Deluxe Family Room with Balcony

Exceptional

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

53 sq m
Sea view
Sleeps 5
2 Queen Beds

Superior Twin Room Sea View with Balcony

Sleeps 2
2 Single Beds

Superior Twin Room with Garden View and Balcony

Sleeps 2
2 Single Beds

Superior King Room Sea View with Balcony

Sleeps 2
1 King Bed

Sea Front Suite with Balcony

Sleeps 2
1 King Bed

Superior King Room with Garden View and Balcony

Sleeps 2
1 King Bed

Superior King Room with Direct pool Access

Sleeps 2
1 King Bed

Deluxe Family Room

Sleeps 3
2 Queen Beds

About the area

Group 1, Ong Lang Hamlet, Cua Duong Village, Phu Quoc, Kien Giang, 92000

What's nearby

Ong Lang Beach - 8 min drive - 4.2 km
Phu Quoc Night Market - 15 min drive - 11.8 km
Shophouse Grand World - 16 min drive - 12.5 km
Corona Casino - 17 min drive - 13.3 km
Vinpearl Safari - 30 min drive - 17.8 km

Getting around

Phu Quoc (PQC-Phu Quoc Intl.) - 37 min drive

Restaurants

‪Giraffe Restaurant - ‬23 min drive
‪Islander Restaurant - ‬2 min walk
‪Green Bay Phu Quoc Resort & Spa - ‬13 min drive
‪Aura Beach Club - ‬3 min walk
‪Eat Pray Love - ‬6 min drive

About this property

Mövenpick Resort Waverly Phu Quoc

Luxury family-friendly hotel near Ong Lang Beach

Located close to Vinpearl Safari and Dinh Cau, Mövenpick Resort Waverly Phu Quoc provides a beach bar, a poolside bar and a corner/local shop. With a private beach, free beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a deep-tissue massage and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at the on-site international cuisine restaurant. Fitness classes and yoga classes are offered at the health club; other things to do include volleyball and beach yoga. Free in-room WiFi is available to all guests, along with designer shops on-site and 2 coffee shops/cafes.

You'll also enjoy perks such as:

2 outdoor pools and a children's pool, with sunloungers
Free self-parking and valet parking
Buffet breakfast (surcharge), free bike hire and a round-trip airport shuttle (surcharge)
A beach club on-site, express check-out and supervised childcare (surcharge)

Room features

All 305 individually furnished rooms boast comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as premium bedding and heated floors.

Other amenities include:

Childcare services and free infant beds
Recycling, LED light bulbs and eco-friendly cleaning products
Rainfall showers, eco-friendly toiletries and separate baths/showers
42-inch LED TVs with premium channels and first-run films
Wardrobes/cupboards, heated floors and separate sitting areas

Languages

Afrikaans, Dutch, English, French, German, Hindi, Japanese, Vietnamese

Similar properties

Indoor pool, 5 outdoor pools, pool cabanas (surcharge), pool umbrellas

Pool
Hot tub
Spa
Kids pool

includes taxes & fees

5 Jul - 6 Jul

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Height restrictions apply for on-site parking
Return airport shuttle (surcharge)
Free beach shuttle
Free self parking on site
Free valet parking on site
Free RV/bus/lorry parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 550,000 for adults and VND 280,000 for children
2 coffee shops/cafes
A bar/lounge
A beach bar
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

2 outdoor pools
Arcade/game room
Beach club
Beach volleyball
Beach yoga
Children's pool
Designer stores
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Health club
Playground
Sauna
Shopping
Steam room
TV in common areas

Family friendly

2 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free cot
Grocery/convenience store
In-room babysitting
Laundry facilities
Mini-fridge
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business centre
6 meeting rooms
Computer station
Conference centre (7,750 square foot of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On a private beach
On the bay
Outdoor entertainment area
Outdoor furniture
Pool loungers
Vegetable garden

Full-service spa

17 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Handrails in stairways
Hardwood flooring in room
Lift
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

2 buildings
8 floors
Art Deco architecture
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2020
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch LED TV with premium cable channels
First-run films

Food and drink

24-hour room service
Dining table
Electric kettle
Free bottled water
Mini-fridge
Minibar
Restaurant dining guides
Tea bags/instant coffee

Access via exterior corridors
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Fireplace
Heated floor
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Separate sitting area
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for VND 1350000.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately VND 550000 for adults and from VND 280000 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 1350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Long-term renters welcome

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Parking height restrictions apply

Guests under 8 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Movenpick Waverly Phu Quoc

Mövenpick Resort Waverly Phu Quoc Hotel

Mövenpick Resort Waverly Phu Quoc Phu Quoc

Mövenpick Resort Waverly Phu Quoc Hotel Phu Quoc

Mövenpick Resort Waverly Phu Quoc (Opening March 2020)

Frequently asked questions

Does Mövenpick Resort Waverly Phu Quoc have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Mövenpick Resort Waverly Phu Quoc?

As of 27 Jun, 2025, prices found for a 1-night stay for 2 adults at Mövenpick Resort Waverly Phu Quoc on 19 Jul, 2025 start from S$143.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mövenpick Resort Waverly Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mövenpick Resort Waverly Phu Quoc?

Self-parking and valet parking are free at this property.

What time is check-in at Mövenpick Resort Waverly Phu Quoc?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mövenpick Resort Waverly Phu Quoc?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Mövenpick Resort Waverly Phu Quoc provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mövenpick Resort Waverly Phu Quoc located?

This Phu Quoc hotel is on the beach, 2.7 mi (4.3 km) from Ong Lang Beach, and within 9 mi (15 km) of Shophouse Grand World and VinWonders Phu Quoc. Dinh Cau and Corona Casino are also within 9 mi (15 km).

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Mövenpick Resort Waverly Phu Quoc Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Jeanine

31 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, the breakfast is extraordinary, the room is great, the view to the ocean is a dream. We can highly recommend this hotel.

Stayed 5 nights in Jan 2025

10/10 Excellent

john

25 Sept, 2024

Liked: Staff & service, property conditions & facilities

Hotel is fantastic

Stayed 6 nights in Sep 2024

10/10 Excellent

Leo

22 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at this lovely resort for 8 days and thoroughly enjoyed our time. The resort features beautiful swimming pools and a pristine sandy beach. With three restaurants on-site, breakfast was pleasant, and the staff was exceptionally kind and helpful. The only downside for us was the lack of activities or amenities outside the resort—restaurants and shopping require a taxi. Despite this, we’re already thinking about coming back!

Stayed 8 nights in Jan 2025

10/10 Excellent

Toren

3 Feb, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay have booked to go back again

Stayed 8 nights in Jan 2024

10/10 Excellent

Chiu Yin

17 Sept, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place

Stayed 6 nights in Sep 2024

6/10 Okay

nadia

25 Mar, 2025

Liked: Cleanliness

Disliked: Staff & service

So far, the worst customer experience I’ve had in a hotel. The front desk staff is unpleasant — it almost feels like you're bothering them by asking simple questions. Even the simplest requests, like being shown to the right door, turn into something complicated. The hotel is huge and soulless. Very disappointed — I do not recommend this place.

Stayed 6 nights in Mar 2025

10/10 Excellent

Monica

2 Sept, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kid friendly with activities and play centre Close to theme parks and the safari Great food and drinks Awesome pool Good service and clean

Stayed 4 nights in Aug 2023

2/10 Terrible

EILEEN

14 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Terrible

We paid a lot money for a beach holiday but MOVENPICK was unable to supply it because it did not have enough sun beds to go around. We pointed this out to a member of staff and she said it was first come first served. MOVENPICK should refund our money. Do not go there.

Stayed 7 nights in Jan 2025

10/10 Excellent

vinod

23 Jun, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 3 nights in Jun 2024

8/10 Good

Marie Hugger

3 Dec, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place

We had some lovely days at Mövenpick. It’s a great resort with a nice pool at the beach. The food is very good, but a bit more expensive than out at the restaurant nearby. We needed assistance two times from the reception and both times we were told to wait at the room for 10 minutes. But both of the times we waited more than 30 minutes and nobody came. We got a bit confused at the reception. They were kind and understanding. The next day we had some fruit and a kind message at the room as an excuse. We highly recommend this place for others

Stayed 5 nights in Nov 2024

10/10 Excellent

Jacky

12 Mar, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast was extremly good. Everything you wish for was there and very tastful. Also the interiour was very nice with a wonderful view at the beach from our room. The people who work there are also very sweet. Very good place to stay there. Thanks

Stayed 8 nights in Mar 2024

10/10 Excellent

Tamriko

4 Jan, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent facilities at the resort, swimming pools are great, the beach is beautiful. Our suite was pretty nice. Two restaurants at the resort, food was limited and also gave our whole family food poisoning.

Stayed 3 nights in Jan 2024

10/10 Excellent

Tuyen

5 Feb, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Jan 2024

8/10 Good

Nicolas

8 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a stay, but not really 5-star.

Nice resort with all you need for a calm visit. Food is good, not great. Beach and pool are both super nice, but all the screaming kids take away from the luxury feeling. Also, there are not even close to enough beach chairs which means people try to grab them at 8.00 by putting their towels there and not showing up until 3-4 hours later. Could be easily solved by adding double the amount of beach chairs. Room is very good and clean, has all you need. Bed is very comfortable. Service is good, but does not always go the extra mile that can be expected from 5-star hotels. For example, we had to argue for 30 minutes for them to bring our lost bags from the airport (that they were anyway going to). Lastly, everything is very expensive inside the resort. Food and drinks are atleast 2-3x more expensive than outside.

Stayed 10 nights in Dec 2024

8/10 Good

Brenda

1 Oct, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property. Kind of far from all the activities on the south side of the island (water sports like scuba diving, jet ski, attractions like cable car & Sunset Town). For a 5 star resort we were surprised when we asked housekeeping to clean the bathroom twice and the toilet was disgusting after it was “cleaned” - found toilet water on the seat & floor. Staff were attentive most of the time, but not all the staff were good.

Stayed 3 nights in Sep 2024

10/10 Excellent

Ngoc

30 Aug, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love my vacation here at Movenpick. The room was spectacular and very good service. Great morning breakfast buffet. Very beautiful view of the pool and the beach. Only downside is poor draining system, every time I shower the water would flood the bathroom and I have to wait for it to slowly drain.

10/10 Excellent

Verified traveller

6 Apr, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We love here so much ! It's really quiet and slow. The swimming pools and the bar next to the pool are awesome. The bed is super comfortable. We had a great time here and didn't want to leave.

Stayed 1 night in Mar 2023

6/10 Okay

heejin

2 Jan, 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

pros and cons

good view, kind people but very bad smell in toilet

Stayed 3 nights in Dec 2023

10/10 Excellent

Craig

14 Oct, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Movenpick was excellent, great set up, fantastic beach, excellent room and food. Expedia was amazing, they were able to switch my property from the Shell’s which was not as I expected. Most everything was closed and the beach was unkept and not easy to swim, all rocky.

Stayed 3 nights in Oct 2022

2/10 Terrible

Verified traveller

31 Dec, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

After my initial request for housekeeping services, they didn’t show up for two hours. Subsequent to a second request, I waited an additional twenty minutes. After that, I canceled it. It is so unprofessional. The check-in process at 3 PM was significantly delayed due to a lack of organization and staff guidance. The limited availability of sunbeds at both the pool and beach was disappointing. Additionally, seating during the designated happy hour was insufficient. Furthermore, the shower temperature regulator was non-functional, and the drain was obstructed. Juices and wine were not possible to order via room service and most of the food was out of order in the Movenpick app.

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

7 Apr, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

There were not many people and it's very quiet and slow. The staffs here were super friendly, the seimming pools were great, the bar by the pool was great. The only pity was there were no water facilities such as kayak or SUP, and there were no shower caps and cotton swabs in the room.

Stayed 2 nights in Mar 2023

10/10 Excellent

Alan

24 Dec, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but can be improved.

Excellent and very comfortable stay at Movenpick Waverly. Room is big and clean with great views of the ocean especially at sunset. Breakfast spread was superb. Beach was private and clean though the waters are not as clear and blue like Maldives or Krabi. They need to improve on their checking out process where they needed 10 mins to check the room but didn’t inform you when it was done. Had to check in with the counter staff again to complete the check out process. Mildly frustrating if you have a flight to catch with their slow process. Also my room TV was not working. Got the hotel maintenance guys in but they couldn’t fix it. Had to live without TV for that few days. Overall, it is a great hotel which I would still highly recommend to everyone.

Stayed 3 nights in Dec 2023

4/10 Poor

ahmed

29 Sept, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is new, clean, nice nice rooms, clean toilet, gorgeous view. The first problem is the food for breakfast there is nothing to eat, but there are eggs and bread, everything else is spread out throughout the restaurant, not very tasty. The waiters work well, very attentive. The food for dinner is also not very tasty. The second big note about the hotel is that the hotel’s beach has huge natural waves and it’s impossible to swim in the ocean now. We chose a hotel with a pool overlooking the ocean. Upon arrival we received a message that the pool was closed for service. The hotel refused our request to return the money for the reservation. . As a result, every day there is noisy work at the pool with a bunch of workers, you can’t swim in the ocean! This is not the correct work of the hotel administration!!!!!! and reconsider the breakfasts, this is not the breakfast of a 5 star hotel!!!!!!

Stayed 5 nights in Sep 2023

8/10 Good

Adryene

29 Dec, 2023

Liked: Cleanliness, staff & service, amenities

Not 5 STAR I spent almost 2k for 2 rooms, for that amount I expect a better room Room: bathroom door will not close shut, looks like the room had flooded in the past and made the wooden door swell, therefore the door would not shut closed. Half of the outlets did not work Bathroom shower water leaked everywhere; poor shower floor design, shower floor higher than the bathroom floor. Airport pickup: could not use since it runs every 2 hrs and due to our flights time, we would have to wait. So we had to pay for Grab round trip ourselves for airport transfers. Restaurant: Although it was not busy, there is only one restaurant and understaffed for dinner. the service we soooo slow. We waited almost an hour for our food. They didn’t even bring our egg rolls. Otherwise, Daily free breakfast buffet was the best and our highlight of the day. Housekeeping: we came back one day, and the room was not made. She apologized and we left so it could be cleaned Beach: not enough beach loungers for the amount of people at the hotel. We had to lie on the grass near the beach.

Stayed 4 nights in Dec 2023

4/10 Poor

Anne

20 Jan, 2024

Disliked: Cleanliness, staff & service

Many issues

We spent over two weeks at the hotel, and were unhappy about many aspects of this hotel. While we enjoyed the nice beach and spacious room, the hotel fell short and desperately needs oversight. Service: The hotel is understaffed (the stressed current staff express frequently that there are not enough people). -Repeatedly rooms not cleaned after 5:00 pm even when we’ve hung the ‘make up room’ sign at 8:00 am. -Staff are not trained properly, for example, they repeatedly bring food we ordered at the beachside with no silverware or napkins. Pasta carbonara with your fingers, anyone? -Beachside tables never wiped clean -Not enough sun beds for guests -Pool water filthy with debris, cloudy water, foam -In-room dishes appear to be put back dirty -Dirty dishes outside rooms for multiple days -Waiter dropped tongs on floor at breakfast and put back on food counter -Towels in room delivered with filth folded inside -Each room gets four 450 ml bottles of water each day. Maximum. Noise: We booked an ocean view room so we can relax on the balcony and listen to the sea after a day of swimming. Almost every night, there’s an event between the rooms and the ocean, blasting the sound at full volume. Location: This hotel appears to have been built near a garbage dump, and we are assaulted daily with the reeking smell of rotting garbage. General manager: Obstinate and defensive and utterly impossible to speak with. We are seasoned travelers, I can safely tell you to avoid this place

This was inside a ‘clean’ towel in our room

Stayed 13 nights in Dec 2023

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Mövenpick Resort Waverly Phu Quoc

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Reviews

Popular amenities

Room options

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Garden View

Superior Twin Room, 2 Single Beds, Balcony, Garden View

Highlights

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Superior Room, 1 King Bed, Balcony, Garden View

Highlights

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Sea View

Superior Twin Room, 2 Single Beds, Balcony, Sea View

Highlights

View all photos for Superior Room, 1 King Bed, Pool Access

Superior Room, 1 King Bed, Pool Access

Highlights

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Sea View

Highlights

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View

Highlights

View all photos for Deluxe Family Room with Balcony

Deluxe Family Room with Balcony

Highlights

View all photos for Superior Twin Room Sea View with Balcony

Superior Twin Room Sea View with Balcony

View all photos for Superior Twin Room with Garden View and Balcony

Superior Twin Room with Garden View and Balcony

View all photos for Superior King Room Sea View with Balcony

Superior King Room Sea View with Balcony

View all photos for Sea Front Suite with Balcony

Sea Front Suite with Balcony

View all photos for Superior King Room with Garden View and Balcony

Superior King Room with Garden View and Balcony

View all photos for Superior King Room with Direct pool Access

Superior King Room with Direct pool Access

View all photos for Deluxe Family Room

Deluxe Family Room

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InterContinental Phu Quoc Long Beach Resort by IHG

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Mövenpick Resort Waverly Phu Quoc

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Mövenpick Villas & Residences Phu Quoc

Mövenpick Villas & Residences Phu Quoc

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