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Overview of Chanalai Flora Resort, Kata Beach

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2 outdoor pools
2 outdoor pools
2 outdoor pools
Balcony
UNESCO Sustainable Property

Chanalai Flora Resort, Kata Beach

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationKata Beach4 min walk
    Popular LocationKata Noi Beach12 min walk
    Popular LocationBig Buddha29 min drive
    AirportPhuket (HKT-Phuket Intl.)74 min drive

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Deluxe Room, Garden View

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Pool View

  • 37 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Superior Room, Garden View

  • 37 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Executive Club Sea View Room

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

About this area

Kata

Chanalai Flora Resort, Kata Beach is located near the beach and in an area with great shopping. The area's natural beauty can be seen at Kata Noi Beach and Karon Beach, while Phuket Fantasea and Phuket Aquarium are popular local attractions. Travelling with kids? Consider Phuket Zoo and Dino Park Mini Golf. Looking to get your feet wet? Scuba diving, water tubing and surfing/boogie boarding adventures can be found near the property.
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Popular Location

What's nearby

  • Kata Beach - 4 min walk
  • Kata Noi Beach - 12 min walk
  • Karon View Point - 3 min drive
  • Karon Beach - 8 min drive
  • Big Buddha - 29 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 73 min drive

Restaurants

  • Where to eat
  • Busarakum Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Busarakum Bar – Bar offering international cuisine. Open daily, happy hour available.

About this property

Chanalai Flora Resort, Kata Beach

4-star, family-friendly hotel, walk to Kata Beach
Along with 2 outdoor pools, this hotel has a restaurant and 2 poolside bars. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness centre and a swim-up bar. All 144 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and balconies are standard, as are LCD TVs with satellite channels.
Chanalai Flora Resort, Kata Beach offers 144 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

This Karon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 100 meters

Food and drink

  • English breakfast available for a fee daily 6:30 AM–11 AM: THB 450 for adults and THB 225 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars, 2 bars/lounges and 1 swim-up bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • Thai

Outdoors

  • BBQ grill(s)
  • Beach umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 September 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 2000.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: THB 450 for adults and THB 225 for children (approximately)
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tropical Serene
Tropical Serene Phuket
Tropical Serene Resort Phuket
Chanalai Flora Resort Kata Beach
Chanalai Flora Resort
Chanalai Flora Kata Beach
Chanalai Flora
Serene Hotel Kata Beach
Chanalai Flora Resort Phuket/Kata Beach
Serene Resort Kata
Chanalai Flora Resort, Kata
Chanalai Flora Resort, Kata Beach Hotel
Chanalai Flora Resort, Kata Beach Karon
Chanalai Flora Resort, Kata Beach Hotel Karon

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 153 out of 363 reviews
5 - Excellent 42%
Rating 4 - Good. 161 out of 363 reviews
4 - Good 44%
Rating 3 - Okay. 34 out of 363 reviews
3 - Okay 9%
Rating 2 - Poor. 14 out of 363 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 363 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Pros: Excellent Customer Service, clean hotel. Cons: Location is not great it is right in the middle of the street 5 min walk to the beach, food and drinks were awful and overpriced. I would stay at another place next time.
Stayed 4 nights in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was well located near Patong but in a quieter part of town near Kata beach. We rented a scooter and was able to easily drive to Big Buddha and the Temple. The staff were very helpful in assisting us and even gave us welcome drinks on reception and arranged cabs for us. The room was decent. We didn’t use the pool but there was of families with young children. The breakfast was good - had a fair amount of options, both local and western options. We didn’t have dinner there so cannot comment on that. Overall, a good stay in Thailand.
Stayed 3 nights in Nov 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swimming pools, breakfast. All the main/shared areas were great! Unfortunately our rooms did not look like the pictures, looked much older/plain. Washrooms made me feel a little uneasy to be in, kind of dirty/rusty.
Stayed 2 nights in Nov 2019

5/5 Excellent

Stayed 3 nights in Nov 2019