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Overview of Novotel Phuket City Phokeethra Hotel

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Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
UNESCO Sustainable Property

Novotel Phuket City Phokeethra Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPhuket Sunday Night Market13 min walk
    Popular LocationSaphan Hin Mining Monument19 min walk
    Popular LocationKhao Rang Hill View Point6 min drive
    AirportPhuket (HKT-Phuket Intl.)29 min drive

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About this area

Phuket

Located in Phuket, Novotel Phuket City Phokeethra Hotel is in the business district and by the sea. Saphan Hin Mining Monument and Chalong Temple are notable landmarks, and the area's natural beauty can be seen at Khao Rang Hill View Point and Patong Beach. Phuket Aquarium and Phuket Fantasea are not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Phuket Sunday Night Market - 13 min walk
  • Saphan Hin Mining Monument - 19 min walk
  • Phuket Weekend Market - 4 min drive
  • Khao Rang Hill View Point - 6 min drive
  • Ratsada Pier - 7 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 29 min drive

Restaurants

  • Where to eat
  • Amor – Garden-view restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Lua Lobby Bar – Garden-view lobby lounge. Serves light fare daily.
  • Estrela Sky Lounge – Ocean-view rooftop bar. Serves light fare daily, happy hour available.

About this property

Novotel Phuket City Phokeethra Hotel

Luxury Phuket hotel in Talat Yai, walk to Phuket Trickeye Museum
This hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 180 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include 2 bathrooms and sitting areas, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Novotel Phuket City Phokeethra Hotel offers 180 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Phuket hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: THB 650 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Thai

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • 2 bathrooms
  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 16 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 650 per person (approximately)
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Airport shuttle fee per child: THB 750 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Phuket Phokeethra Hotel
Novotel Phokeethra
Novotel Phuket Phokeethra Town
Novotel Phuket Phokeethra opening August 2016 Hotel
Novotel Phokeethra opening August 2016 Hotel
Novotel Phuket Phokeethra opening August 2016
Novotel Phokeethra opening August 2016
Novotel Phokeethra Hotel
Novotel Phuket Phokeethra (opening August 2016)
Novotel Phuket Phokeethra (opening September 2016)
Novotel Phuket Phokeethra (opening Octoberber 2016)
Novotel Phuket Phokeethra
Novotel Phuket City Phokeethra
Novotel Phuket City Phokeethra Hotel Hotel
Novotel Phuket City Phokeethra Hotel Phuket
Novotel Phuket City Phokeethra Hotel Hotel Phuket

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 62 out of 108 reviews
5 - Excellent 57%
Rating 4 - Good. 33 out of 108 reviews
4 - Good 31%
Rating 3 - Okay. 7 out of 108 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 108 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 108 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great breakfast spread! Good location (near to two major shopping malls)
Stayed 4 nights in Dec 2019

5/5 Excellent

Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Very helpful very smiley. You can charge taxi to your room at very competitive rates.
Stayed 9 nights in Dec 2019