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Novotel Phuket City Phokeethra Hotel

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Luxury
5.0 star property
9.0

Wonderful

Modern elegance in historic Phuket charm

Modern elegance defines this hotel, perfectly situated for exploring Phuket's old town and parks. Delight in spacious rooms, a sumptuous breakfast buffet, and thoughtful touches like honeymoon chocolates.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is S$116
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

16 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for THB 1200.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 650 per person
  • Airport shuttle fee: THB 900 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Phuket City Phokeethra Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Novotel Phuket City Phokeethra Hotel?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Novotel Phuket City Phokeethra Hotel on 23 May, 2026 start from S$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Phuket City Phokeethra Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Phuket City Phokeethra Hotel?

Self-parking is free at this property.

What time is check-in at Novotel Phuket City Phokeethra Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Phuket City Phokeethra Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Phuket City Phokeethra Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 900 per vehicle applies.

Where is Novotel Phuket City Phokeethra Hotel located?

This family-friendly Phuket hotel is located by the sea, within 1 mi (2 km) of Phuket Weekend Market and Saphan Hin Mining Monument. Ratsada Pier and Khao Rang Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 225 out of 366 reviews
Rating 8 - Good. 95 out of 366 reviews
Rating 6 - Okay. 32 out of 366 reviews
Rating 4 - Poor. 9 out of 366 reviews
Rating 2 - Terrible. 5 out of 366 reviews

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super welcoming. The breakfast inclusive was awesome for value and the hotel was close to where we needed to be
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tushar

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing.good location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
The staff were very helpful and room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel delivered in every respect to our needs - a great couple of days visiting the Old Town and local area
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Nice location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, property conditions & facilities
Had a great stay! The room was very clean, the staff were friendly and helpful, and the amenities made the stay comfortable. Everything was well maintained, and I would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Excellent hotel, excellent services, breakfast very good. Right in the middle of Phuket old town. Easy access to excursions. Definitely a recommended hotel.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Muhammad Osama

Liked: Cleanliness, amenities, property conditions & facilities
The Novotel Phuket offers the perfect balance of comfort and exceptional hospitality. The staff were polite, attentive, and accommodating, granting us a complimentary early check-in that made our arrival so much smoother. The facilities are great—especially the spa and the rooftop views—but it’s the location that adds real convenience, with a 7-Eleven and currency exchange just steps away. A perfect choice for travelers who want 5-star service without the stiffness of a luxury resort.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Iman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. But they skipped few days cleaning the rooms in our 7 night stay. Overall 4star rating
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Clean room, great location within old town, friendly staff, great breakfast but wifi was slow
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness
Staff was courteous and helpful but hotel feels run down and the area is not very nice.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, amenities
Let's start with the staff, they are amazing, always smiling and very helpful. The hotel itself is ok but a bit dated, the Lobby, restaurant and bar areas are all very nice but the rooms could do with a facelift.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Hanspeter

Liked: Cleanliness, staff & service, amenities
Large rooms with connected rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was empty when we used it and it was nice a relaxing. Staff were friendly and attentive
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Very enjoyable stay and well located.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Nazira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the Executive room with 2 double beds. Very comfortable, room size was very good, the shower was amazing. Room was very clean, the staff were very nice and the breakfast had lots of options with a great coffee machine. A little pricy, but was worth it.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with great staff
Stayed 1 night in Jan 2025
Verified

8/10 Good

Nneka

Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked well, much needed for the weather. The staff were polite. Room clean and bed comfy. Walking distance to old town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vincent Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the City

Great stay. The rooftop view and bar were excellent 👌 We would definitely stay here again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Reine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special thanks to Gift for making our stay truly wonderful. She greeted us with professionalism and genuine friendliness and met all our expectations. The hotel is absolutely lovely, and the rooftop bar deserves special mention for its fantastic drinks. We really enjoyed the calm area where the hotel is located—peaceful yet still within walking distance of Phuket Old Town. We recommend staying here for about a week and then continuing on to a beach resort, as the best beaches in Phuket are quite far from this location. That said, don’t miss out on this hotel, it’s fantastic, and we will certainly return.
Stayed 15 nights in Dec 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 15 min walk to old Town and 5 min walk to restaurants that were excellent and that the locals go to. 30 min walk to the beach. Clean room. Asian and western options for breakfast. Don’t miss the opportunity to try the Asian breakfast options they were great.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, great breakfast. Recommended.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the middle of the city, staff was very friendly and a great pool with a great view
Stayed 1 night in May 2025