Free minibar, in-room safe, desk, iron/ironing board
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Reviews of Sino House Phuket Hotel

3 out of 5
Sino House Phuket Hotel
1 Montree Rd., Talad Yai, Phuket, Phuket

Reviews

8.4

Very good

Rating 10 - Excellent. 63 out of 187 reviews" "
Rating 8 - Good. 86 out of 187 reviews" "
Rating 6 - Okay. 36 out of 187 reviews" "
Rating 4 - Poor. 1 out of 187 reviews" "
Rating 2 - Terrible. 1 out of 187 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Maybelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No dining options.
Stayed 2 nights in Jan 2024
Response from Pavana T. on 17 Jan,2024
We all look forward to welcoming you back soon to our hotel next time.

8/10 Good

Denilson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Karla Viviana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo nos quedaba muy cerca y el staff es muy amable y siempre esta al pendiente
Stayed 1 night in Nov 2023
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

8/10 Good

NOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
All ok
Stayed 5 nights in Mar 2023
Response from Pavana on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Nai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room size, close to old town, great staff, close to transportation
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Andrew

Stayed 4 nights in May 2022
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

6/10 Okay

THIRAWUT

Liked: Cleanliness, amenities
Air conditioner and shower in hot water in my room 411 not well done
Stayed 2 nights in May 2022
Response from Pavana on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

8/10 Good

VIPADA

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good location but on the day that i wnt ti check in, reception a bit confuse and not really help up. And i stay at Si no 2 time, an electric power down every time.
Stayed 2 nights in Nov 2021
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right choice for Phuket Old Town
We liked to stay away from Patong, so this was the right place: 6min walk to Night Market and local food, 2 min from Limelight Mall and Wed-Thu Indy Market (great food). Most important: across of the stop before end of Orange Bus from/to the Airport (100THB at driver) to stay away of taxi mafia. The 55usd worth every penny for Chrtistmas period. Plenty of space, spotless clean room, comfy bed &pillows, great breakfast in the glass bar, kind staff but limited English. Paid by card with no commission. Back side view is quiet, if they don't start to load a deposit 8am! Like everywhere else less than 4* the vindows have no soundproof. The 50% discount to their Massage Center make it affordable! 1.5H we had best in Asia! Spotless clean & competent staff!
Stayed 5 nights in Dec 2019
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jan 2020
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and accommodations! It was easy to explore the island from Sino House 😊
Stayed 2 nights in Nov 2019
Response from Pavana on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Pavana on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Not very unique, actually no comment. Fair price and fair living condition
Stayed 1 night in Oct 2019
Response from Pavana. on 11 Dec,2023
Dear Valued Guest,Thank you very much for your sharing your review. We are truly delighted to read that you had a pleasant stay with us. We will use your feedback to improve it. We all look forward to welcoming you back soon to our hotel next time.Best Regards.Sino House Phuket Hotel.

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Tuctik on 21 Jul,2019
Dear Value Guest, Greetings from Sino House Phuket. Thank you for your perfect comments. We are so glad to hear that you enjoyed your stay with us and very pleased that our staff made your stay pleasant. We look forward to being of service to you again on your next visit to Phuket the pearl of Andaman Sea. Best Regards, Pavana T.

10/10 Excellent

Char, Oregon, usa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a very Chinese feel, "Sino" is on the name. The furniture through out the lobby area and in room are very pleasing to the eyes. There was a welcome drink in the restaurant, there was welcome pastry and snacks in the room. Bottled water was provided. The breakfast was unique with local noodle and dessert delicacies choices. There is a airport shuttle bus that costs only 100 bahts (3usd) across the street by 7 11. I highly recommend this place.
Stayed 1 night in Jun 2019
Response from Tuctik on 21 Jul,2019
Dear Value Guest, Greetings from Sino House Phuket. Thank you for your perfect comments. We are so glad to hear that you enjoyed your stay with us and very pleased that our staff made your stay pleasant. We look forward to being of service to you again on your next visit to Phuket the pearl of Andaman Sea. Best Regards, Pavana T.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Van, Petaling Jaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There are many eateries around the hotel like the food stalls in the morning, Chuan Chim and Khun Jeed Restaurants all within walking distance. There is a 7 Eleven opposite the hotel. If travelling from Phuket Airport to hotel, can take the hourly bus from Domestic Terminal to Phuket town bus terminal and 10 minutes walk to hotel or can take the van shuttle at 150 baht at airport directly to hotel. For return journey to airport, just wait for the hourly P2 yellow bus outside hotel and will take you directly to airport for 100 baht. Don't miss the Phuket Indy Night Market on Wed to Friday, 5 minutes walk from hotel. Can take hourly air-cond shuttle van from bus terminal to Patong Beach at 50 baht
Stayed 3 nights in Mar 2019

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
This hotel is the perfect relaxing escape but right in the hustle and bustle of Phuket town. Short walk to many of the main sights. The hotel staff were also very accommodating. The WiFi was great, clean room, nice mini bar included (water, coke, sprite, peanuts, chips), cold A/C.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern with all the facilities clean tidy and friendly service and close to the shopping
Stayed 10 nights in Jan 2019

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great once we understood the politics there. The hotel services to help the guest in information of what’s near the hotel and local shopping and sights near the hotel was comprised! Why? Because they sell the same tours at higher prices than local area and other services . So this prevents them from giving us information that would help us to enjoy the local sights near the hotel.They had to make sure we didn’t get to see the other tour selling sites so they suggested us to other areas far away from local area .We do understand that the employees who were really nice had no choice as they are probably required to follow the rules. The hotel main service should never be compromised. It is a disservice to the guests in my opinion
Stayed 3 nights in Oct 2018

6/10 Okay

Steve, Wellington, NZ

Liked: Cleanliness, staff & service, room comfort
Close to amenities
Comfortable hotel with a mall nearby and one of the ever-present 7-11's across the road. Handy point for travel all around Phuket being located in the main town.
Stayed 2 nights in Sep 2018
Response from Pavana on 24 Sept,2018
Thank you so very much for your wonderful comments on our Hotel. Your feedback regarding our hotel will be shared with the team to improve and deliver an exceptional customer service. On behalf of the team I wish you get the best. And we hope to be able to welcome you back again in the future. Have a wonderful day. Best Regards, Sino Group.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Perfect location fot walking Phuket Town. Very pleasant staff, on-site restaurant, clean and quiet room tastefully decorated. Great valie
Stayed 1 night in Aug 2018
Response from Pavana on 24 Sept,2018
Thank you so very much for your wonderful comments on our Hotel. Your feedback regarding our hotel will be shared with the team to improve and deliver an exceptional customer service. On behalf of the team I wish you get the best. And we hope to be able to welcome you back again in the future. Have a wonderful day. Best Regards, Sino Group.

6/10 Okay

kitleng

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Pavana T. on 8 Aug,2018
Dear Value Guest, Greetings from Sino House Phuket. We appreciate your feedback and are delighted to hear that you had a great stay here with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback regarding our staff will be shared with the team to improve and deliver an exceptional customer service. Thank you very much for staying with us and for your commitment to return. We are looking forward to welcome you back soon. Best Regards, Sino Group.

6/10 Okay

POH JIN

Liked: Cleanliness, property conditions & facilities, room comfort
Good and bad
The check in experience and staff on arrival was excellent. But unfortunately the breakfast staff the next morning was unpleasant. Also we were told on check in that if we needed extra water to just ask at front desk. When we did this the next morning we were told that the number of bottles given wad it!! First time I actually accounted this refusal for more drinking water at sny hotel!!
Stayed 1 night in Jul 2018
Response from Pavana. on 8 Aug,2018
Dear Value Guest, Greetings from Sino House Phuket. We appreciate your feedback and are delighted to hear that you had a great stay here with us. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback regarding our staff will be shared with the team to improve and deliver an exceptional customer service. Thank you very much for staying with us and for your commitment to return. We are looking forward to welcome you back soon. Best Regards, Sino Group.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Pavana T. on 28 Jul,2018
Thank you very much for you choosing stay with us and hope to see you again nest time.

10/10 Excellent

Shanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phuket experience
Met expectations, nice room. Friendly staff. Had a few items in room that need to be fixed but didn't stop the function of the item. No room safe though. Otherwise overall good experience will book here again when we go back
Stayed 7 nights in Jun 2018
Response from Pavana T. on 28 Jul,2018
Dear Value Guest. Warmest Greetings from Sino House Phuket. , Firstly, I would like to say thank you very much for your choosing stay with us. And Thank you so very much for your wonderful comments on our hotel. On behalf of the team I wish you the very best in your future endeavors and we hope to be able to welcome you back again in the future. Hope to see you again next time and Have a wonderful day. Best regards, Sino Group Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel NOT closed to the beach
The Hotel is clean and the staff is very friendly. The aerea where the hotel is located is without meter-Taxi.it is impossible to get a fair deal Scooter taxis in abundance but VERY dangerous. Patong bay(Beach ) and Bangla Road are about 15 km away,on the opposite side of the Island.So is Bangla Road.
Stayed 9 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Very close to both Old Town and modern shopping precinct. Excellent spa facilities. There was a good selection of food for breakfast.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel is quite nice but doesn't offer much.
There is no help to take your bags. So be prepared to carry your own luggage. No Trollies to haul your luggage with. The ladies at the front desk knew very little English. The restaurant staff were not very pleasant and the food was not very good. The room in the hotel was very nice though.
Stayed 2 nights in Apr 2018

8/10 Good

Vicky, Brighton, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights in Chiang Mai
Very quirky hotel ideally placed a short walk to the old city walls. Rooms are small but for what you pay they are great. Beds big and comfy, rooms cleaned every day with a becent size shower. A very welcome small pool at the back of the hotel which after the heat of the day is most welcoming.
Stayed 2 nights in Mar 2018

8/10 Good

Phannakon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2018

10/10 Excellent

graeme, queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Phuket Town
Our second extended stay at this hotel. This visit my wife had a medical incident requiring ambulance transport to hospital. The room cleaning staff, reception staff and management staff immediately came to our aid and made it all happen. Can’t thank them enough. Will always stay at Sino House Hotel.
Stayed 15 nights in Feb 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and well mannered spa and Netflix in the
Very good I finally relaxed And going to the spa great location great staff very professional
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff and great Spa!
Pros: Design of room is nice, room is big, clean. Very friendly staff. Free minibar is a plus. Don't miss the Spa, hotel guests get 50% off which make the spa package so cheap but they're not sacrificing service, it's so relaxing! Cons: No view (but no traffic noise either as our room faces the backyard) Room door is not sound proof, staff started to vacuum and fix the ceiling in the corridor at around 9am, and it sounds like next to you.
Stayed 1 night in Jan 2018

10/10 Excellent

Brian , Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in old town
Very good and can mfortable hotel to stay in. Stayed there going to and coming back from Singapore. Would highly recommend. Good breakfast included.
Stayed 2 nights in Jan 2018

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good, clean, comfortable hotel close to old towm. Very helpful staff who are always smiling. Great breakfast buffet as well. We have stayed there twice and would definately go back or recommend to friends.
Stayed 2 nights in Jan 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice, room was clean and the hotel was in a great location!!
Stayed 1 night in Dec 2017

10/10 Excellent

David, Phuket, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to bus terminal 2. Convenient to downtown
Good breakfast. I only came in at night and left early next morning. But very nice!
Stayed 1 night in Dec 2017

6/10 Okay

Charles

Disliked: Property conditions & facilities, room comfort
Cheap but loud
We booked this hotel to be in Phuket Town, rather than at one of the beach resorts. The town was fun (if you happen to be in town on a Sunday evening, make sure you visit the Sunday Market), but the hotel was a let-down. In fairness, the room was large, we were supplied with plenty of free water and soft drinks, and the price was very low. But the hotel fronts on a main street and the traffic noise was disruptive, all night every night, especially the motorcycles. The evening staff spoke English well enough, but the clerk who worked mornings spoke very little English, which was a problem for getting directions and arranging a cab. Helping us select tours, let alone booking tours for us, was a service they didn't offer, which is a serious downside for a tourist hotel. The included breakfast is at a restaurant next door, where the service is lackadaisical and the buffet is limited. There were minor annoyances, like charging us 100 Baht for an extra towel, and the wood bed platform that stuck out six inches from the mattress, creating a night-time hazard to the shins. If we go back, we'll stay at a resort hotel and take a cab into town.
Stayed 3 nights in Nov 2017

6/10 Okay

Sergio

Good location and value
A clean 3 * hotel, with friendly staff, and a good location the rooms are clean if a little tired and in need of some fresh paint, breakfast was limited with the choices of food,the laundry service was very good dropped off before 10.00am and returned to the room by 8.00pm the same day very good value and service.if you are looking for a good value no frills hotel, then this one is worth considering.
Stayed 3 nights in Nov 2017

10/10 Excellent

Antz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and worth for the moeny. convenience with location
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would use same hotel in future.
Location was excellent, hotel, staff,cleanliness were all very good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel in Phuket Town
Very central location in phuket town for airport bus as well as other island excursion tour pick ups. Breakfast included was very nice. The room size as well as bed was amazing. Clean and well maintained. Complimentary water and soft drinks included. Would definitely stay again when in Phuket.

8/10 Good

Munirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ekachai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean - Spacious Room
Definitively worth the money and also situated in a convenient location from the the provincial court in Phuket. Walking distance to and from Phuket Bus Station, for those who would like to take the Orange Airport Shuttle Buses,100THB/Person Airport - Phuket Town The hotel had a clear colonial style to it, very nice! The hotel-room was spacious and clean. The Breakfast buffet was good with a small range of both Western and Asian food in a very nice restaurant layout.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel within budget
Overall a great stay will consider stay again for next trip if deal is good price