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Reviews of Hotel Borde Andino

3 out of 5
Hotel Borde Andino
Valle Las Trancas Km 70, Camino a Termas de Chillan, Pinto, Bio-Bio

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property thinking it was near my cousin’s town but it was 135kms away. It was the best surprise ever because it Is situated in the middle of the forest! Absolute beauty. Amazing nature. It rained all night and I slept like a baby! Extremely clean room. Great little restaurant. Wonderful and helpful staff! Yes he only bad thing was that I could not stay longer :( I will definitely be back though but next time with my young adult children! :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. I would highly recommend staying here we had a great time! Thanks!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, friendly, charming. Very good breakfast.
Stayed 2 nights in May 2019

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not suitable at any price.
Property was trashy, junk and cig butts all over. Advertised hot tubs and they were filthy and cold. Room information said their use was an extra charge! Couch in kitchen was sooo gross couldn’t even sit on it. Getting ready for bed turned back the covers and a bed bug was there. We had to move at 1030pm and they had the nerve to ask us for full price when we checked out. My dogs kennel is better than this place. I’ve traveled extensively and this was absolutely the worst place I’ve ever stayed.
Stayed 1 night in Oct 2018

2/10 Terrible

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegue al hotel pero me cobraron dos veces el iva pague el hoteles en dólares más tax y luego los 312 dólares más iva chileno no entiendo mucho
Stayed 4 nights in Feb 2023

10/10 Excellent

Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia
Excelente experiencia, muy buena atención. Las instalaciones muy lindas y acogedoras, cómodo.
Stayed 5 nights in Feb 2022

10/10 Excellent

jose ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente espacio familiar para descansar
Bonita experiencia en el hotel en general, habitaciones en exelente estado( unica queja se escucha mucho ruido de las otras habitaciones de al lado, ojo que solo en horario normal, durante la noche muy silencioso y tranquilo). El restaurant exelente tambien,buen desayuno y bar en la tarde, detalle cierra muy temprano 8:00 PM. Uso de tinajas buenisimo. Piscina es temperada al aire libre, no es que este a 30 o mas grados como hay algunas quejas que no es bastante caliente, esta a unos 25 grados, agradable al menos en verano ya que hace bastante calor en el sector.( lo que si es necesario una mantencion, se esta soltando la ceramica). Ademas el luegar tiene bastantes actividades como trekking, sala de juegos, aveces actividades nocturnas como bingo. Es un lugar muy completo en general, no es necesario salir a buscar a fuera las cosas nombradas.
Stayed 2 nights in Feb 2022

8/10 Good

Cristina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atencion por parte del personal, habitacion impecable

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien en cuanto a limpieza y atención de la administración, el desayuno muy rico, el único problema que el día domingo en la mañana se corto el agua por un periodo largo lo que complico a varias personas..
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es muy bonito y la gente muy cordial, la pase muy bien.
Stayed 2 nights in Feb 2018

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito complejo
Buena experiencia, el complejo muy bonito y bien ubicado. No quedamos en una cabaña para 7 personas y todo estaba impecable, limpio y nuevo, muy acogedoras y bien equipadas las cabañas. Ademas tenían actividades, sala de juegos y restoran. Solo no me gustó enterarme allá que cobraban un suplemento por usar los hot tube, ya que se da a entender que vienen incluidas pero allá cobran 25 mil por una hora si las quieres usar. Podrían dejar más claro eso.
Stayed 1 night in Jul 2017