Hotel Riu Palace Mexico - All Inclusive

Family fun on the beach, with 4 outdoor pools, near Playacar Golf Club

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

On the beach, white sand, sun-loungers, beach towels

6 restaurants, breakfast, dinner served; Italian cuisine

Minibar, in-room safe, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub
Bar
Breakfast included
Room service

Room options

All rooms

1 bed

2 beds

Showing 32 of 32 rooms

Suite (C)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Bathrobes

47 sq m
Sleeps 4
1 King Bed

Suite, Jetted Tub (C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

47 sq m
Sleeps 4
1 King Bed

Junior Suite (Superior (U))

Very good

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Jetted Tub (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Jetted bath

Hairdryer

47 sq m
Sleeps 3
1 King Bed

Suite (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Eco-friendly toiletries

47 sq m
Sleeps 3
1 King Bed

Suite, Jetted Tub (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Jetted bath

Hairdryer

47 sq m
Sleeps 3
1 King Bed

Suite (U)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Bathrobes

Hairdryer

47 sq m
Sleeps 2
1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (L)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Eco-friendly toiletries

47 sq m
Sleeps 3
2 Double Beds OR 1 King Bed

Junior Suite (M)

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Bathrobes

47 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub (U)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Jetted bath

Hairdryer

47 sq m
Sleeps 2
1 King Bed

Suite, Jetted Tub (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Hairdryer

Bathrobes

47 sq m
Sleeps 2
1 King Bed

Junior Suite (U)

Excellent

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Eco-friendly toiletries

47 sq m
Sleeps 2
2 Double Beds

Suite, Jetted Tub (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Jetted bath

47 sq m
Sleeps 2
2 Double Beds

Junior Suite (Superior (E))

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds

Junior Suite (Superior | B2C-CA)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds

Junior Suite, Garden View (M)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Eco-friendly toiletries

39 sq m
Sleeps 4
1 Double Bed

Junior Suite (Superior, B2C-US)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Eco-friendly toiletries

39 sq m
Sleeps 4
1 Double Bed

Junior Suite (L)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Separate bedroom

Ceiling fan

Private bathroom

39 sq m
Sleeps 4
1 Double Bed

Junior Suite (C)

Exceptional

Highlights

Balcony

Separate sitting area

Air conditioning

Flat-screen TV

Blackout curtains

Ceiling fan

Private bathroom

Eco-friendly toiletries

39 sq m
Sleeps 4
1 Double Bed

Suite Junior With Garden View

Sleeps 4
2 Double Beds

Suite Junior

Sleeps 4
2 Double Beds

Suite Junior

Exceptional

Sleeps 4
2 Double Beds

Suite Deluxe

Sleeps 3
2 Double Beds

Room Superior

Sleeps 4
2 Double Beds

Suite Deluxe

Sleeps 3
2 Double Beds

About the area

Avda. Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Golf Club - 8 min walk - 0.7 km
Playacar Beach - 10 min walk - 0.8 km
Playa del Carmen Maritime Terminal - 6 min drive - 2.9 km
Playa del Carmen Main Beach - 7 min drive - 3.6 km
Xcaret Eco Theme Park - 11 min drive - 7.1 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 52 min drive

Restaurants

‪Rosa Roja - ‬1 min walk
‪RIU Yucatan - ‬4 min walk
‪Occidental Allegro - ‬7 min walk
‪Wyndham Pool Bar - ‬5 min walk
‪Miyagi - ‬3 min walk

About this property

Hotel Riu Palace Mexico - All Inclusive

Upscale all-inclusive property near Playacar Beach

Playacar Golf Club is located near Hotel Riu Palace Mexico - All Inclusive, which provides a free breakfast buffet, a swim-up bar and a poolside bar. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in a massage at Renova, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, dinner and Italian cuisine. Fitness classes are offered at the health club; other things to do include sailing, volleyball and windsurfing. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Other perks at this property include:

4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
Free self-parking
Limo/town car service, tennis courts and a bike on-site
Tour/ticket information, a lift and motorised watercraft on-site
Guest reviews say great things about the beach locale and helpful staff

Room features

All 434 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.

Other conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and separate baths/showers
Flat-screen TVs with satellite channels
Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Snorkelling

Windsurfing

Land activities

Fitness facilities

Tennis

Volleyball

Lessons/classes/games

Dancing

Yoga

Entertainment

On-site entertainment and activities

Access to off-site nightclubs

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Pool
Hot tub
Breakfast included
All-inclusive

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free uncovered self parking on site

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar

Restaurants on site

Don Julian
Krystal
La Bodega
La Dolce Vita
Miyagi

Things to do

4 outdoor pools
Bicycle storage
Bicycles
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Personal motorised watercraft
Playground
Sailing
Sauna
Shopping
Snorkelling
Surfing/bodyboarding
Tennis
TV in common areas
Volleyball
Windsurfing

Family friendly

4 outdoor pools
Children's pool
Free children's club
Laundry facilities
Living room
Playground

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Computer station
Meeting room

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

Spa open daily
Spa treatment rooms
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
100% renewable energy
3 floors
Art Deco architecture
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Living room
Phone
Recycling
Separate sitting area
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Riu Palace

Riu Palace All Inclusive

Riu Palace Mexico

Riu Palace Mexico All Inclusive

Riu Palace Mexico All Inclusive Playa del Carmen

Riu Mexico

Riu Palace Mexico Hotel

Riu Palace Mexico Playa Del Carmen

Riu Palace Playa Del Carmen

Riu Playa Del Carmen

Rui Palace Mexico

Mexico Palace Riu

Hotel Riu Palace Mexico Riviera Maya/Playa Del Carmen

Riu Mexico Inclusive inclusiv

Frequently asked questions

Does Hotel Riu Palace Mexico - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Mexico - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Mexico - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Mexico - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Mexico - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Mexico - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, tennis and more.

Where is Hotel Riu Palace Mexico - All Inclusive located?

Nestled on the beach, this Playacar property is within a 10-minute walk of Piste Cyclable sur Paseo Xaman-Ha and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

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Hotel Riu Palace Mexico - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10

Great place, like any other Riu property. You can't go wrong.

Stayed 8 nights in May 2025

8/10

Beach was nice when we went not too much seaweed

Stayed 4 nights in May 2025

10/10

Very friendly and beautiful resort, was the most relaxing place I’ve ever stayed at.

Stayed 3 nights in May 2025

10/10

The service and facilities were excellent we will be back again. I highly recommend

Stayed 4 nights in Jun 2025

10/10

Loved it!

Stayed 6 nights in Jun 2025

10/10

I like the property location. The team is absolutely outstanding. The food is really good. Rooms are immaculate.

Stayed 5 nights in Jun 2025

6/10

Property was comfortable and calming. However, there wasn’t many activities or things to do.

Stayed 7 nights in Apr 2025

8/10

Friendy staff Great lobby bar Access to all specialty restaurants without making reservations

Stayed 7 nights in Apr 2025

10/10

Good time

Stayed 4 nights in May 2025

10/10

Best all inclusive I've been with my family, by far.

Stayed 5 nights in Mar 2025

10/10

We had a lovely stay. The staff was amazing and attentive. The property was clean

Stayed 5 nights in May 2025

10/10

We have been to Riu 5x and every time the staff goes above and beyond for guest. The food is amazing the rooms are very clean. The beach is also kept up and staff are out all day asking if you need anything. H

Stayed 3 nights in May 2025

10/10

I like staff service, food, entertainment..

Stayed 4 nights in May 2025

10/10

Great all inclusive for the price

Stayed 5 nights in Mar 2025

10/10

We loved everything about our trip!

Stayed 4 nights in Mar 2025

10/10

Staff was very helpful with everything on the property.

Stayed 4 nights in Mar 2025

10/10

Everything was great.All employees are very helpfull and friendly. Food choices and entertainment are great.I would highly recomend this resort.

Stayed 5 nights in Apr 2025

10/10

Hotel is beautiful and very enjoyable.

Stayed 5 nights in Feb 2025

10/10

Nice property

Stayed 5 nights in Apr 2025

10/10

We enjoyed almost everything about our week long stay at the Riu Palace Mexico. Excellent food and amenities, beautiful beachfront with hundreds of beach lounges. There were tons of sargassum along the shore but that has been an issue for years in Playa del Carmen for years. The only real complaint I have is the size of the toilet area. I am 6'2" and it's very uncomfortable to use. Would I return to Riu Palace for another stay? Yes. All in all we had a wonderful time.

Stayed 7 nights in Jun 2025

10/10

Dining options were so on point, and the hours for some of the snack, dessert and drink options were great.. lobby area was very clean and entertainment was so nice and wide opened promenade area — overall a great place to stay

Stayed 3 nights in Apr 2025

10/10

Staff was amazing. Property was very well kept and amazing location. Food was excellent. Really happy with my stay.

Stayed 4 nights in Mar 2025

8/10

In overall we had a great vacation. The food was great and surprisingly food at the buffet was better than at the restaurants. Rooms was clean ( except we killed several cockroaches). Towels and bedsheets were worn out and yelloish color. Hard to find shade on beach

Stayed 10 nights in May 2025

8/10

Great beach, beautiful grounds. The rooms are a bit dated and the food was ‘mid’.

Stayed 6 nights in Mar 2025

10/10

Good

Stayed 5 nights in May 2025

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Hotel Riu Palace Mexico - All Inclusive

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Photo gallery for Hotel Riu Palace Mexico - All Inclusive

Reviews

Popular amenities

Room options

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Suite (C)

Highlights

View all photos for Suite, Jetted Tub (C)

Suite, Jetted Tub (C)

Highlights

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Junior Suite (Superior (U))

Highlights

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Suite, Jetted Tub (M)

Highlights

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Suite (M)

Highlights

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Suite, Jetted Tub (L)

Highlights

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Suite (U)

Highlights

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Junior Suite (Superior (L))

Highlights

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Suite (L)

Highlights

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Junior Suite (M)

Highlights

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Suite (B2C-US)

Highlights

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Suite, Jetted Tub (U)

Highlights

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Suite, Jetted Tub (B2C-US)

Highlights

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Junior Suite (U)

Highlights

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Junior Suite (E)

Highlights

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Suite (B2C-CA)

Highlights

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Suite, Jetted Tub (B2C-CA)

Highlights

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Junior Suite (Superior (E))

Highlights

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Junior Suite (B2C-CA)

Highlights

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Junior Suite (Superior | B2C-CA)

Highlights

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Junior Suite, Garden View (M)

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Junior Suite (B2C-US)

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Junior Suite (Superior, B2C-US)

Highlights

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Junior Suite (L)

Highlights

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