Hotels near Plaza Caracol

"There construction right next door and Krystal is totally outdated."

"Good location, great staff, good food have stayed here before and will definitely go back"

"Great bar, nice pool"

"Outdoor pool was great "

"The AC worked well in our room. The staff were very friendly and helpful. The location right on the beach was great! I think one more bar would have helped as it got pretty busy sometimes. Also, the snack bar wasn’t open for most of the day and only had one option each day. The entertainment and activities were great. The food was good as well. Overall we had a great first trip to Mexico and would return again. "

"Staff were amazing. Food is ok. Mexican fiesta was great. Only concern were the multiple raccoons jumping up on buffet table and grabbing food in the Italian restaurant. Rooms were clean and comfortable. Beautiful beach. Nice location. "

"Food was great. Worth booking club level at this resort. Daily breakfast was fresh and lots of choices. Azur and Mond were great for club level! Andres, Carlos, & Pedro for pool service were excellent. Jorge for daily activities was also great. Evening shows are lacking. The Earth Day fire dancing was great. The Mexican Fiesta night would have been great if the Marache band was outside. It was way too loud. Beach was clean and lots of beach chairs to use. Overall, 10 days was too long to just be at the resort. As there are no water sports etc. We stayed at resort and didn't do excursions as it was after the Cartel issues. We wanted to give it more time. The resort is small so great for families and any one older for getting around. Would be nice if they still had the teen club for 12+. Highly recommend if you are looking for a quiet, smaller, affordable resort. "

"Friendly staff. Beautiful views. Very relaxing. Only critique would be that everything kind of shuts down at 9:00 p.m."

"The poolside seating is really nice, especially the cabanas. I had dinner at the really nice restaurant upstairs and the food there was delicious. Overall the staff were friendly and helpful. The room was clean, although there was a strong odor of mildew that I complained about and was never completely cleared, the view was beautiful. The food at the buffet was just okay. I saw birds eating directly from the dessert table a few times. Overall it was a good experience. Reasonable prices and friendly staff."