Independent, Pontianak hotels

"at first they wanted to put me in a smoking room which I strictly refused.I had an advanced paid booking with clearly non-smoking preference. So they upgraded me to executive room. which was ok, But later came next issue. room was okay, but no light switch worked to switch off the light at the entrance. I called for assistance starting 10.30 PM. All numbers tried: room service, housekeeping, concierge, no response. I tried again and again till 1.30 AM, finally.. at 2 AM they manage to took out...