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Reviews of Innapartments - LSD

4 out of 5
Innapartments - LSD
largo são domingos , 25, Porto

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 74 reviews" "
Rating 8 - Good. 17 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, room comfort
Excellent location & close to attractions
Stayed 2 nights in Dec 2023

10/10 Excellent

Alisa

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

James kenneth

Liked: Cleanliness, room comfort
Lovely place
Location is excellent right in the heart of the city. Couldn't have picked a better spot. Our kitchen had a washing machine which was great as we travelled light. No Air Conditioning but they provided a fan. You are in the centre of town so there is a little noise from outside but nothing off putting, it gives atmosphere. Small cafe, bakery and wine shop next door so you are well catered for. We used them every day. I would 100% stay here again. Marvellous.
Stayed 2 nights in Sep 2023

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great location, we loved it!
Stayed 3 nights in Jul 2023

8/10 Good

Diarmid

Travelled with family
Liked: Cleanliness, room comfort
Spacious apartment in great location
Spacious apartment in great location. Clean, but could maybe do with a bit of renovation though.
Stayed 4 nights in Jul 2023

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic! You can hear live music from the restaurants a block down. Super close to the water and the attractions.
Stayed 4 nights in Apr 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful apartment . Lovely people operating it
Stayed 2 nights in Mar 2023

6/10 Okay

Sanjay

Travelled with family
Great location, but need cleaning and maintenance
This property is at great location with walking distance to all tourists places. However the floors was dirty unclean, bathroom door locks was broken. Property needs cleaning and maintenance before renting again.
Stayed 2 nights in Dec 2022

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, safe, quite ,value ,We will book this property in the future.
Stayed 2 nights in Oct 2022

6/10 Okay

Ayman

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great location, but very bad communications. I was clueless on how to enter the property. The instructions to access the property should be clear during booking not checking in, as if you miss the email (probably the case as you are traveling), you are screwed. The apartment missing a lot of basic stuff to live comfortably. It has the disadvantages of the hotel (no front desk, no one to ask, no breakfast) and the disadvantages of an apartment (no basic stuff like salt/pepper, cooking tools etc. In general, the apartment was good but needs some improvements.
Stayed 3 nights in Jun 2022

6/10 Okay

anna

Travelled with family
Disliked: Amenities, property conditions & facilities
I stayed at this property with my son on a short break. We had chosen an apartment with two bedrooms and a living space/balcony. The location of the property was perfect, walkable to plenty of places of interest and to eat/drink. The living space was light, well equipped and it was great to have the balcony with doors allowing plenty of airflow. The apartment was number 2. We were disappointed almost as soon as we entered the apartment, the place smelt damp and there were lots of wires/cables and electrical stuff hanging out of the wall by the front door as you entered.The next room was the bathroom and the door handle was hanging off. There was only one light working in there (no window) and it wasn’t the one near the mirror so it was pretty tricky to do hair/makeup as this was the only mirror in the whole apartment.The next room was the smaller bedroom.This had a single bed in it and that was all. There was a broken lamp which had a smashed plug left heaped in the corner.The paint on the walls was chipped with patches missing and the room smelt very damp. There was no window in this room and it looked like a prison cell. ( I chose to sleep in the sofa) The next room was the double bedroom this had two small tables and a double bed. a little daylight came through from the living area. It was a nicer room but still lacked any kind of decoration. It also had a lamp but there was nowhere to plug it in so it was unusable. The decoration throughout was grubby and chipped.
Stayed 2 nights in May 2022

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
great location, close to everything, property was old, bed old, toiled smelled of sewage
Stayed 3 nights in Apr 2022

10/10 Excellent

Emma

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful building and apartment on such a charming street. Amazing view, too. Plenty of room, lots of light, convenient to restaurants, stores, the river, etc. We did ask to reserve the top floor apartment so we could have a third bedroom and the balcony, but were given a different apartment so had to make some adjustments. Would prefer to book our preferred unit and be assigned the same one, especially with different prices. Will definitely stay here again.
Stayed 3 nights in Nov 2021

6/10 Okay

David

Travelled with group
Disliked: Room comfort
Not the easiest experience
It's a decent sized apartment in an acceptable condition. We had three major issues: a fridge that does barely work at all / a different room than than the one we booked and paid for / a complicated online form to register the guests prior check in. If you want that kind of hassle you do not use hotels.com. We were even asked to pay the apartment again to get the code for entry. That's not acceptable and a good example for poor communication.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bathroom was in poor condition. Sink and shower drains were very slow—had to stop shower several times to let water drain. Apartment was dimly lit, with two non working fixtures (one coming loose from ceiling). Code given for access to apartment did not work and we had difficulty reaching apartment manager to get the correct code. The only thing favorable was the location, centrally located.
Stayed 3 nights in Oct 2019

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
The price for this apartment is in the location. It was clean, but no towel service or changing of sheets makes a longer than 3 night stay less pleasant (for comparable nearby hotels with full service at similar prices). The (very) positives are that the windows are new and the views are excellent. It permits a great spot from which to explore the city. The downfalls are that the bed was less comfortable than expected, we did not have enough toilet paper for the entirety of the stay and bathroom is exceptionally small. If I return to Porto, I will choose a different hotel a little more comfortable.
Stayed 5 nights in Sep 2019
Response from INNapartments on 14 Oct,2019
Thank you for your feedback! We'll take it in consideration. We hope you have had a nice stay with us.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great very clean has a washing machine with dryer which is always great when you have kids Location can not be better, it was great Only advise would be is getting a bigger ironing boards for the apartment We will be back for sure
Stayed 6 nights in Jul 2019

6/10 Okay

Charles, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location but apartment didnt look like pic and we had not enough towels, some outlets broken and toilet flush not attached
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities, atmosphere, convenience all wonderful. Hope to return to this apartment next trip to Porto.
Stayed 3 nights in May 2019

8/10 Good

Mike, Tampa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. We were on the fourth floor with a terrace and the view was the best. Sitting out there with a glass of wine watching the gulls ride the wind currents with the beautiful landscape behind, was mesmerizing, We spent more time there than anywhere else when we were "home". The place was generally pretty clean when we got there. But not nice hotel clean. There were some cig butts in the gutter off of the terrace which was kind of a put off. You could tell the place could use a little dusting. Not a huge deal, but these details are important when you come over 3,000 miles to stay in a place for over a week. The bathroom however, even though it was clean (except for the exhaust fan, which was caked with dust) had this odor like a sewer line had broken. It literally made us gag one day. We kept the door closed most of the time we were there. I guess that's kind of a biggie. We didn't mention it until the last day we were there since we were out and about enjoying the beautiful city most of the time. Also, management was not very prompt returning emails. All that being said, all these things can be easily fixed and should be because it's not especially cheap to stay here. Still, it's a cool place to stay. Great restaurants literally a few steps away from each side of the entrance, close to the river, close to markets and a great wine shop just across the street. Did I mention the location and the view?
Stayed 9 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location great/ apartment ok
Excellent location few mins walk from Porto riverside and 5 mins walk from Sao Bento train station. Very easy check in via door code and key store, did not need to contact on call reception. Apartment is reasonably equipped( coffee maker, kettle, glasses, cups although no sign of plates or bowls?? ). We ate out for the 3 days so did not cook. Bedrooms comfortable if a little sparse. Couple of issues - smell from drains in bathroom and noisy neighbours ( at 3am in morn!) . We were maybe unlucky. Overall a good place to stay for a couple of nights due to location but not if you want to cook in.We booked quite last minute and maybe this is why it was still available.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Modern , clean & comfortable. Could be improved with bedroom mirror, tea towels & extra plug point in kitchen.
Stayed 4 nights in Feb 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Porto
A beautiful room in an amazing location!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location. Perfect size for a few day visit. Unfortunately the electric plugs in the leaving room and bathroom along with the stovetop were not working. Someone came the next day to fix them. Great place at a great city
Stayed 3 nights in Jan 2019

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was in a perfect location for walking and exploring Porto. Staff were very helpful and even came to the apartment at 3am when we found ourselves locked out and had some trouble with the key. Highly recommend.
Stayed 7 nights in Nov 2018

6/10 Okay

Danie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good n bad
We stayed in apartment 3 which was advertised as to have 2 single beds. It did not instead it was 1 single with a pull out mattress which was like sleeping on the floor. The refrigerator had no chill to it at all which didn't go down well. Apart from that location added to a fantastic trip in Porto
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Not a great stay...
The location was brilliant but the apartment was very tired and dirty. The crockery wasn’t clean, everything was quite dusty and all the linens were thin and old. There were no toiletries in the bathroom - not even soap and rather than the bowl of fruit that is pictured, there were just two packets of crackers and some sugar left on the side. We were pretty disappointed for the price - especially considering so many other options in Porto,
Stayed 2 nights in Oct 2018

8/10 Good

B, Canada

Good location. Check in was brutal. Had th get the real estate agent next door to call the company to let us in.
Stayed 1 night in Oct 2018

10/10 Excellent

Ed, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel, but a vacation apartment that is rented by the night. There is no front desk or anything else hotel like, so there is no way to leave your luggage if you have a later flight. Saying that, I had the studio on the first floor, and it was absolutely gorgeous. Fully furnished and equipped, with a stove, fridge, etc. Best part is the fantastic view with floor to ceiling windows. The bed faces the windows for a nice surprise when you wake up. Small balcony for fresh air. Great location that gives you access to pretty much anything you would want to do in Porto. Absolute steal for the price I paid.
Stayed 2 nights in Oct 2018

10/10 Excellent

Nancy, Calgary, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is outstanding and apartment is very spacious and clean. Would highly recommend.
Stayed 4 nights in Oct 2018

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location ,every thing you want for a stay .Washer/dryer,kitchen ,balcony over looking city.Bed comfort great sitting area.Close and walking distance to every where.
Stayed 2 nights in Sep 2018

10/10 Excellent

Dave, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in a great location. Check in and check out was a breeze. Really close to the sao bento train station and the water front and pont Luís 1.
Stayed 2 nights in Aug 2018

10/10 Excellent

Nancy

Excellent apartment - very clean and comfortable. Perfect location!
Stayed 2 nights in Aug 2018

10/10 Excellent

Ines, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful apartment, fully furnished, BEST location and the view from the balcony was priceless!
Stayed 2 nights in Jul 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porto Getaway
Very convenient, easy to access, just outside of no-car zone. Clean and neat efficiency apartment.
Stayed 4 nights in Jun 2018

10/10 Excellent

Liz, Pembrokeshire Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary spacious flat
Lovely, hot outside but cool in the flat. Easy to find, parking close- just need to take ticket straight away to the office in the carpark to pay in advance for the 24 hours.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sightseeing and eating out. Modern, light and everything for a short/long stay. Enjoyed it thoroughly.
Stayed 3 nights in Jun 2018

10/10 Excellent

Rudolf, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated, as it walking distance from many of the restaurants and landmarks that you'd be venturing out to daily. The morning view you get as you drink your coffee on the terrace, makes it worth the trip and stay. The space is small, but very well layed out, efficient and comfortable.
Stayed 4 nights in Jun 2018

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place in great location
Stayed 2 nights in May 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of this superb apartment is nothing short of perfect located within the old town of Porto 5 minutes walk to the metro and train station and 5 minutes to the riverside with many bars and restraunts at tour disposal. However if you choose to have a meal in the facilities are excellent and the apartment has an excellent outlook over a wonderfull cityscape. Can't recommend this apartment enough.

6/10 Okay

Morris

Disliked: Cleanliness, staff & service
Bad service!
The apartment overall looks was quite good. But the minute we entered it we understood it was just the first impression that was ok with it. The furniture is not comfortable and falling apart, the beds are not so comfortable, the apartment was not clean, and above all - the SERVICE was a catastrophe!! The lady that answered the phone wasn’t helpful at all. Our flight was at 8p.m. and we had no place to store our luggage and they didn’t want us to leave it anywhere there cause they have no luggage room at all! FYI all of you having a late flight when checking out at noon. We will never come back to this place...

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Salmaan, Paris

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Dans l’ensemble très bien, même mieux que beaucoup d’hôtels ! Côté équipements ok, RAS tout ce qu’on aurait besoin. La Localisation est vraiment parfaite, et proche de tout. On peut difficilement trouver mieux. Juste une remarque concernant l’aération de l’appartement.. et la salle de bains qui devrait être mieux nettoyée (moisissures).
Stayed 3 nights in May 2023

6/10 Okay

Magdalena

Travelled with family and small children
Die Gläser waren voller Fingerabdrücke, Haare im Bad. Keine Teller in der Küche. Super zentral and für die Lage auch relativ ruhig, trotzdem ist das meiner Meinung ein 3* und kein 4* Apartment. Kommunikation geht nur schriftlich über WhatsApp, man kann telefonisch niemanden erreichen. Es gibt auch keine Möglichkeit, das Gepäck zu verstauen, wenn man erst später abreist. Dafür gab es eine Waschmaschine, das hat uns sehr gefreut.
Stayed 3 nights in Jun 2022

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, property conditions & facilities
centre ville tout a proximité par contre bryuant le soir manque de miroirs et de table de chevets
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Super centrale locatie, zeer vlot bereikbaar met metro (10 min te voet). Middenin de heerlijke restaurants en vrij dicht tegen de Douro. Inchecken gebeurt met vooraf geleverde cijfercode, volledig Corona proof !
Stayed 5 nights in May 2021