Private kitchenette
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Reviews of Quentin Prague Hotel

4 out of 5
Quentin Prague Hotel
Krizovnicka 14, Prague

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 161 reviews" "
Rating 8 - Good. 49 out of 161 reviews" "
Rating 6 - Okay. 15 out of 161 reviews" "
Rating 4 - Poor. 9 out of 161 reviews" "
Rating 2 - Terrible. 3 out of 161 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was in a perfect location. Rooms had plenty of room and bathroom facilities were great. Only negative, upon arrival I noticed a large amount of ants on, in and under our mattress/bedding. However, we were instantly given a new room right away.
Stayed 1 night in Apr 2024

10/10 Excellent

WEI-SHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly. Room is clean and comfortable. The location is very good and within walking distance to all main sight seeing spots. The only concern is that the hotel is right beside the tram line and is a little bit noisy (but we have no issue falling asleep).
Stayed 1 night in Mar 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Feb 2024

10/10 Excellent

Michele

Stayed 3 nights in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming; great staff; great (free) breakfasts; amazing shower; great old city location.
Stayed 3 nights in Dec 2023

4/10 Poor

Karen

Liked: Cleanliness
Disliked: Property conditions & facilities
It was unusual that the room didn’t have any mirrors in the bathroom or elsewhere. No security on site. Poor lighting at the entry. Room was comfortable and mostly clean. Had to wake up the front desk staff for an early morning check out at 5:15 AM
Stayed 2 nights in Dec 2023

6/10 Okay

Baldur

Business traveller
Liked: Cleanliness, staff & service
Decent hotel, good location!
Stayed on floor 5, room was spacious, bathroom was spacious as well but the drain in the shower was not working well. The fridge was not working at all and was not fixed during my stay despite several complaints on both the fridge and the shower drain. Staff was very friendly and the breakfast pretty basic.
Stayed 10 nights in Nov 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent location. Shout out to Arsenie and Daniel at reception - wonderful service! Great breakfast with friendly staff every morning. Very comfortable bed, nice rooms.
Stayed 8 nights in Nov 2023
Response from Bahareh, Reservation Department on 15 Dec,2023
Dear Warren, Thank you for your positive feedback! We're delighted to hear that Arsenie and Daniel at the reception provided wonderful service. It's great to know that you had a pleasant experience with the friendly staff. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Best regards,

4/10 Poor

Gita, Tustin

Travelled with family
Disliked: Cleanliness, amenities
Room was on the 5th floor with shiplike portholes really noisy even with closed windows. Bathroom did not drain properly it was not cleaned every day. Tea/coffee cups not cleaned and were left uncleaned and none of services replaced. Breakfast was poor the girls in breakfast room worked hard but its the hotel. I give 2 star from 5
Stayed 3 nights in Dec 2023
Response from Bahareh, Reservation Department on 15 Dec,2023
Dear Gita,Thank you for providing your feedback, and we sincerely apologize for the issues you encountered during your stay. We regret the noise disturbance from the portholes and the inconvenience caused by the drainage problem in the bathroom. Additionally, we apologize for the lapses in room cleanliness and the breakfast service.Your comments are taken seriously, and we will address these concerns to ensure a more satisfactory experience for our guests in the future. We appreciate your candor and hope to have the opportunity to welcome you back for a more improved stay.If you have any further details or suggestions, please feel free to share them with us. Your input is valuable in helping us enhance our services.Best regards

10/10 Excellent

Omer Faruk

Stayed 3 nights in Nov 2023
Response from Bahareh, Reservation Department on 24 Nov,2023
Dear Omer Faruk, Thank you so much for your stay and for your fantastic score.I am very happy to see you had a great time whilst staying with us and hope you will visit us again soon when you are planning another trip to Prague.Best regards

8/10 Good

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bahareh, Reservation Department on 24 Nov,2023
Dear Bogdan,Thank you for taking a moment to share this review and for being our guest.Best regards,

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prague2023
Hotel personnel is very friendly and accommodating, communication is good and they are willing to help you with any questions you may have. Hotel is perfectly located, is clean, comfortable and our room was great. Lots of space and storage, bed is comfortable and bathroom too.
Stayed 6 nights in Oct 2023
Response from Nikta T on 8 Nov,2023
Thank you for your kind review, Julio. We look forward to your next visit.Reservation department

10/10 Excellent

Li Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
From the moment I arrived at a Quentin in Hôtel I was treated most professionally by the reception staff - Vaclav, and Arsenii and all the staffs there. Hotel is centrally located within walking distance to all historical sites, conveniently located for transit as well The hotel is very clean. The breakfast was wonderful. Also, the guests staying there a very courteous, so there’s no noise at night. I had the best sleep and the best vacation in Prague. I will definitely return. Thank you so much everyone at Quentin hotel.! You have given me a home away from home in beautiful Prague. I will return again!
Stayed 5 nights in Oct 2023
Response from Nikta T on 8 Nov,2023
Dear Li Chen,Thank you for taking the time to review our hotel. We greatly appreciate your kind words and high rating. We look forward to welcoming you back soon!Reservation department

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Super comfortable bed, very clean, lovely room (superior), friendly staff - no issues, very pleasant
Stayed 4 nights in Sep 2023
Response from Quentin Hotels Team on 4 Oct,2023
Dear Tina,Thank you for your amazing review and nice words! We hope to see you in the future as well!Kind regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place in a terrific location. Recommend w/o reservation.
Stayed 4 nights in Sep 2023
Response from Quentin Hotels Team on 27 Sept,2023
Dear William,Thank you for taking a moment to share your experience at Quentin Prague Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like our on the bottom foor large room and large bathroom
Stayed 6 nights in Sep 2023
Response from Quentin Hotels Team on 27 Sept,2023
Dear Gary,Thank you for taking a moment to share your experience at Quentin Prague Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Nadiuska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! Close to everything and beautiful inside. Their bellman was wonderful and fixed our room issue in a minute. Highly recommended
Stayed 2 nights in Sep 2023
Response from Quentin Hotels Team on 26 Sept,2023
Dear Nadiuska,Thank you for your amazing rating! We hope to see you in the future as well.Kind regards,

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the room was well appointed. Staff are friendly and always happy to help. The breakfast was basic but suited our needs, my only suggestion is that the eggs were not very warm. The hotel is ideally situated in a very short walk of the Old Town Square and Charles bridge. I would definitely try and stay here again if I came back to Prague
Stayed 4 nights in Sep 2023
Response from Vaclav on 17 Sept,2023
Hello Stephen,Thank you very much for such a nice review.We are happy that your stay went well, and we hope you will come back again! :)Best Regards,Quentin Hotel Team

10/10 Excellent

Fleur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great and helpful staff and amenities!
Stayed 2 nights in Aug 2023
Response from Quentin Hotels Team on 23 Aug,2023
Dear Fleur, Thank you for taking a moment to share your experience at Quentin Prague Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.Kind regards.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Perfect! Great place great room great location great service
Stayed 1 night in Jun 2023
Response from Quentin Hotels Team on 4 Jul,2023
Dear Stephen,Thank you for taking a moment to share your experience at Quentin Prague Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Kind regards,

4/10 Poor

Katherine

Disliked: Staff & service
What Service!
Room was nice but service was nonexistent
Stayed 2 nights in Jun 2023
Response from Reservation Team on 14 Jun,2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Excellent

Caterina

Liked: Cleanliness, staff & service, property conditions & facilities
The Quentin Prague hotel is great! Close to everything, clean, good breakfast, the room was quiet and the staff were helpful. I would definitely stay there again.
Stayed 3 nights in Jun 2023
Response from Reservation Team on 14 Jun,2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023
Response from Reservation Team on 14 Jun,2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Quentin Hotels Team on 7 Apr,2023
Dear Adam,Thank you for taking a moment to share your experience at Quentin Prague Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Kind regards,

10/10 Excellent

Jennifer

Stayed 4 nights in Mar 2023
Response from Quentin Hotels Team on 13 Apr,2023
Dear Jennifer,Thank you for taking a moment to share your experience at Quentin Prague Hotel. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Kind regards,

8/10 Good

KIT MAI ALISON

Travelled with family
Disliked: Staff & service
location is excellent. Room is spacious. Staff is not so helpful and cleanliness is not satisfied.
Stayed 9 nights in Mar 2023
Response from Reservation Team on 23 Mar,2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Reservation Team on 8 Mar,2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

6/10 Okay

Nader

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not a 4-star hotel
The hotel is definitely not a 4-star hotel. Staff are not friendly, the hotel does not have a laundry service, and the reception is not in a very good condition. When I pointed the laundry issue to the hotel staff, they were very frank and asked to share my experience on Google & Trip Advisor.
Stayed 4 nights in Dec 2022
Response from Reservation Team on 24 Jan,2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Excellent

Sylvia

Stayed 2 nights in Dec 2022
Response from Reservations department on 3 Jan,2023
Dear Sylvia,Thank you for your stay and for this wonderful score! We hope to welcome you as our guest again soon.

8/10 Good

Ophir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a prime area next to the old city square. The staff is very friendly and welcoming, the rooms are clean, and it was very quiet. Breakfast is available for a cost and is quite basic. The only negative I could share is that the mattress we got was too soft and gave us back aches. We had to pay an extra cost to upgrade our room to one with a decent bed. I would recommend this property to a friend
Stayed 4 nights in Dec 2022
Response from Reservations department on 3 Jan,2023
Dear Ophir,Thank you for this nice score and for staying with us!It seems that your time with us was to your liking and we very much hope you are taking many nice memories with you. We will take your feedback seriously.Welcoming you back to our hotel in near future would be a treat.

10/10 Excellent

Adam

Stayed 2 nights in Dec 2022
Response from Reservations department on 3 Jan,2023
Dear Adam,Thank you for your stay and for this wonderful score! We hope to welcome you as our guest again soon.

10/10 Excellent

Darrell

Stayed 3 nights in Nov 2022
Response from Quentin Hotels Team on 21 Nov,2022
Hi Darrell, we hope you had a good trip, thank you for staying with us! Best regards, Quentin Hotels Team

6/10 Okay

Abbas

Disliked: Staff & service, amenities
Stayed 3 nights in Nov 2022

10/10 Excellent

Robert Arthur, Harrowweald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the friendliness of the staff, from the reception to the cleaners. It was so close to all the sites but yet just far enough away from the hustle and bushel. Even on the last day they accommodated me so well
Stayed 6 nights in Oct 2022
Response from Quentin Hotels Team on 3 Nov,2022
Hi Robert, thank you for the time to leave a review. Your feedback is important to us. We are delighted you enjoyed your stay with us and we hope to see you back soon! Kind regards

10/10 Excellent

Jeffrey

Stayed 1 night in Aug 2022

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Walking distance to everything. The only issue we had was the shower drain not draining efficiently and causing a bit of a water mess on the bathroom floor. Great value for your money.
Stayed 2 nights in Jun 2022

8/10 Good

Devin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location in the city center. Easy to walk to most things and close to the metro and train. The amenities are sparse. Wished the room would have had a desk II booked an upgrade thinking that I would have one, but hotel clerk said they don’t have that). Clerk was helpful when available but had strange hours so the office was often closed. Would consider booking again.
Stayed 8 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Kevin

Stayed 4 nights in Apr 2022

10/10 Excellent

Viviana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception ideally should be open 24hours per day. More importantly the hotel is beautiful and is very clean. The rooms are very spacious and the beds are extremely comfortable. The Hotel is in the best location you could possible imagine next to the square, trams and a 10 minute walk from the old town. Bottom line I would stay again and recommend the hotel to friends and family
Stayed 4 nights in Feb 2022

10/10 Excellent

Olga

Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Oct 2021

8/10 Good

Sadie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty new, as it closed down during Covid and just recently opened back up. The room layout, with kitchenette was a plus. A few things were closed due to low occupancy, but there is plenty available outside it’s doors. The location is amazing, central to all there is to see. Trolley stop in front of the hotel and the metro around the corner. Hotel staff very informative and assisted with suggestions. Very pleased with the Quentin Prague.
Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2020