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Reviews of Casa Azul Apartment

2.5 out of 5
Casa Azul Apartment
Número 5E, Puerto Plata, Puerto Plata

Reviews

9.2

Wonderful

Rating 10 - Excellent. 20 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful! Daniele (the owner and property manager) has done a wonderful job remodeling her home, it’s cozy, clean, and has the most wonderful rooftop and covered patios. The hammock in the shaded side balcony, with the breeze flowing through, is what actually started my vacation after the stress related to traveling. But the true Gem is Daniele herself! She offers her guests the ability to hire her services as a taxi driver to help get to from the airport, and made my welcome so easy and smooth. She is a wealth of information on the Puerto Plata area and for foreign travelers. She makes you feel like a personal guest from the moment you arrive. If you are looking for the resort hotel feel this is not that location. But if you are a traveler that likes to immerse yourself into the locals and really feel like you are a part of the local community of where you are traveling, this will be your home away from home!
Stayed 1 night in Mar 2024

4/10 Poor

Mike

Stayed 1 night in May 2023
Response from Danièle on 23 Jun,2023
Dear GuestYes indeed, I'm really sorry that my guest house didn't fit to your desire. For sure you will find a good place for your activities.Kind regardsDanièle

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The owner is very friendly and knowledgeable. The rooms have their own bathroom with a shower. However there are no dine in restaurants in the area.
Stayed 7 nights in Jan 2022
Response from Danièle on 23 Jan,2022
thank you you are welcome

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Danièle on 12 Jan,2022
Thank you so much

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed being in the town and within walking distance to so many things... Daniel was so helpful with everything and even took me for a tour of local points of interest
Stayed 7 nights in Sep 2021
Response from Danièle on 21 Sept,2021
Thank you, you are welcome!

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable 😌.
Stayed 5 nights in Oct 2020
Response from Danièle on 14 Oct,2020
Thank you Stephen, when guests feel comfortable that makes me happy:)

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good 8 out of 10
The only thing I would complain about is that we were not given the Air Conditioner Remote. So the room was at a constant temperature. I wanted it to be cooler. Other than that pretty good for the price paid.
Stayed 1 night in Sep 2020
Response from Danièle on 30 Sept,2020
you are welcome

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for Wonderful Short Stay
Short trip to Puerto Plata from SD. Easy check-in at 3. I hadn’t realized I rented a room without AC and thankfully one was open and was allowed to change room for additional AC fee. Quiet, safe house and the Swiss Lady is SO nice and fluent in almost every language. If you need a inexpensive yet safe place to stay while exploring area, look no further. There is a Kitchen for you to use, but I didn’t stay long enough to warrant grocery purchasing. There is hot water and also a wash machine if needed. Enjoy
Stayed 2 nights in Sep 2020
Response from Danièle on 7 Sept,2020
I'm always so happy if guests feel well and comfortable.

10/10 Excellent

BKConey, Bklyn NY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danielle worked tirelessly to make our stay pleasant, her knowledge of whats going on around town was a huge resource Thank you Doug
Stayed 14 nights in Jul 2020
Response from Danièle on 27 Jul,2020
Thank you Doug! It makes me so happy if guests feel fine. I do everything to give them the good information so they can realise there protects:)

8/10 Good

Abed, Santo Domingo

Liked: Cleanliness, staff & service, amenities
Overall great stay there. Nice area to live in. A little noisy for my liking because i prefer the quiet places. Danielle is very nice. Having free laundry and water is a huge plus!
Stayed 7 nights in Feb 2020
Response from Casa Azul Apartment Danièle on 8 Mar,2020
Thank you for your evaluation. For me it's important the guests feel home and that the travellers have access to important things like good water and free laundry.)

8/10 Good

Donald

Liked: Cleanliness, staff & service
Fine
For the price you will get no better it is not a luxury hotel but clean friendly staff and overall good for the money
Stayed 14 nights in Feb 2020
Response from Casa Azul Apartment on 25 Feb,2020
Thank you, you are always welcome

8/10 Good

Anna

Stayed 13 nights in Nov 2019

10/10 Excellent

Dot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente!! Casa Azul Apartments are fantastic !! The suites and property are extremely clean, well equipped and in the best location! I had a wonderful stay there and will definitely be back. The owner/proprietor is amazing. She made sure I had everything I needed and was very welcoming & friendly. The apartment was a great size, extremely clean, had everything I needed and wanted. The linens were nice, the air conditioning was great, the water pressure was great, the kitchen was well equipped with anything you need for cooking/preparing meals. The common areas shared by all are wonderful. There is a beautiful mosaic tiled patio with very comfy patio furniture and even a dominos table. And the roof top terrace is amazing & huge with breathtaking 360 degree views of the ocean and mountains. The pictures on Expedia do not do justice to this wonderful piece of paradise. It is in a great location, very easy to get to from the airport and walking distance of anything you could want ...food, shopping, music....and very central for those that want to do any of the touristy things in the area. I felt very safe, secure and comfortable and oh so happy staying at Casa Azul. I can't wait to plan my next trip to Puerto Plata and will definitely be staying at Casa Azul. It will now be my home away from home.
Stayed 7 nights in May 2019
Response from Danièle on 22 Oct,2019
Excellent Thank you so much! Yes its true, I feel so happy when my guests feel home away from home.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, local apartment/hotel
Had a great stay at this place. The owner was lovely and more than helpful to take the extra effort to ensure I had a great time.
Stayed 2 nights in Mar 2019
Response from Danièle on 8 Apr,2019
perfect, we like our guests feel great

10/10 Excellent

Marie Dawe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfortable & friendly.
Stayed 2 nights in Feb 2019
Response from Casa Azul Apartment on 20 Feb,2019
Thank you so much you are always welcome!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly enviroment. I recomend this place. You will save money here. Try it.
Stayed 5 nights in Oct 2018
Response from Casa Azul Apartment Danièle on 28 Dec,2018
Thank you so much, yes we like that the guests feel happy and safe.

10/10 Excellent

Maibelithaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo estaba muy lindo y limpio. La habitación estaba bien distribuida. La atención de Danielle fue excelente. La habitación tiene todo lo que necesité. Lo único que sería bueno una tv en la habitación.
Stayed 1 night in Apr 2023
Response from Danièle on 4 Apr,2023
Gracias para preferirnos, bienvenidos siempre!

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Danièle était une hôte exceptionnelle, j’ai passé un très bon séjour et c’est en grande partie grâce à son hospitalité et sa disponibilité!!
Response from Danièle on 29 Dec,2022
Thank you for your confidence we hope to welcome you again in the future

10/10 Excellent

Marie-Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Logement très agréable
Response from Danièle on 5 Dec,2022
Merci que le séjour chez nous à été de votre de satisfaction

8/10 Good

LI CHUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la dueña es muy amable
Stayed 1 night in Nov 2022
Response from Danièle on 19 Nov,2022
Thank you for your confidence we hope to welcome you again in the future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Je trouve que la Responsable de l’hôtel, Mme Daniele est une super hôte. Elle sait ce qu’elle fait. J’encourage les gens qui visitent Puerto Plata d’héberger à Casa Azul Appartement. J’adore! Merci Encore une fois Daniele.
Stayed 16 nights in Dec 2020

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Danièle on 2 Dec,2020
Thank you for your confidence we hope to welcome you again in the future

10/10 Excellent

Giuseppe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Danièle on 17 Sept,2020
Gracias por su puntuación me siento feliz cuanto los huéspedes se sienten contentos.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
Centralt till billigt pris
Familjärt trevligt enkelt boende i centrala Puerto Plata. Gemensamt stort kök, stor takterrass, balkong och en liten trädgård. Trevlig värdinna som var mycket behjälplig.
Stayed 14 nights in Jan 2019
Response from Casa Azul-Apartment on 16 Feb,2019
Thank you so much you are always welcome!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Danièle on 1 Nov,2018
Thank you so much, you are always welcome!