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Reviews of Sea Raven Motel

2 out of 5
Sea Raven Motel
3301 Oceanview Drive, Queen Charlotte, BC

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 130 reviews" "
Rating 8 - Good. 45 out of 130 reviews" "
Rating 6 - Okay. 30 out of 130 reviews" "
Rating 4 - Poor. 14 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Graham

They were very accomadating AND HELPED MY TEAM
Stayed 3 nights in May 2024

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness
The location was great. The room needed a spring clean. Dust and cobwebs hanging from ceilings. Kitchenette was nice to have but I scraped white gunk off counter. Missing cutlery but Im sure they will get things in order. Desk person was friendly and helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
The motel is in an area of stunning natural beauty. It has a rather faded, "past its best" feel to it.The bed was good and the room well- heated in the cold (we were there in late October). The kitchen equipment was mixed: a good coffee maker and fridge but no saucepans for the hob! The internet was very unreliable. It is adequate for a few days stay: however, there are better options available nearby
Stayed 2 nights in Oct 2023

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Oct 2023
Response from Sea Raven Motel Office on 17 Oct,2023
Thank you very much for your review.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sea Raven Motel Office on 15 Oct,2023
Thank you for your review. Hope see you again.

6/10 Okay

Damara, Brooklyn

Stayed 4 nights in Sep 2023

10/10 Excellent

MARIE

Stayed 1 night in Sep 2023

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities, room comfort
Hot Shower and Bed 👌👌👌
Stayed 3 nights. Super friendly and helpful owners and staff.
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Travelled with family
Friendly and helpful
Stayed 2 nights in Sep 2023

6/10 Okay

laurie

Travelled with group
Liked: Cleanliness
Nice view restaurant not good
Stayed 1 night in Sep 2023

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service
Somewhat rundown but good location and decent bedroom
Stayed 1 night in Sep 2023

6/10 Okay

Dan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

estelle

Liked: Cleanliness, staff & service
A classic Motel where you feel at home. Easy to find and close to the ferry terminal. Could use some upgrades but it's clean and good the way it is.
Stayed 2 nights in Sep 2023

8/10 Good

JAMES

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

JAMES

Stayed 1 night in Sep 2023

6/10 Okay

Ernesteen a

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Ric

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was down a breezeway, enclosed on one end so no direct access to the outside. Also no view of anything, just the side of the breezeway outside our window. Such a shame for such a beautiful area. No AC so the room was warm and stuffy, even with the fan. Thankfully, the weather did cool at night so offered relief. My single bed was on wheels so rolled when I leaned up against the headboard to watch TV - my husband's single bed was on a block which was much better. The bathroom was clean but small with very little area to store toiletries. It was a dated property with old flooring and furniture. There might be free WiFi but it was very sketchy and limited access to the internet. The TV access was great. The staff were friendly and helpful.
Stayed 1 night in Aug 2023

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Ken

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Basic older motel. No hair dryer.
Stayed 1 night in Aug 2023

6/10 Okay

Sheri

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Christopher

Stayed 1 night in Aug 2023

4/10 Poor

TIAN CHUEH

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We have no choices in Haida Gwaii
No enough parking for all guests, layout of the place like old timer, stairway to the second floor is not safely build. 2 -star level 3- star rate.
Stayed 3 nights in Aug 2023

8/10 Good

Jennifer

Stayed 2 nights in Aug 2023

8/10 Good

Xiang Dong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Lionel

Travelled with partner
Liked: Cleanliness, staff & service
Multi-plug for TV and cable connection didn't work. As it was mainly a double room with single bed, one side of double bed had no bedside stand/table. The one used for single bed needs to be used for the double bed.
Stayed 1 night in Aug 2023

8/10 Good

clynton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was clean, staff and management were helpful and friendly. Rooms need some updating but we were looking for a hot shower and a good night sleep and that’s what we got
Stayed 1 night in Jul 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Looked after us well!! Good food and hospitality!
Stayed 2 nights in Jul 2023

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

julie

Travelled with partner
Liked: Staff & service
Very outdated but bed was comfy
Stayed 1 night in Jul 2023

10/10 Excellent

Nicole

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and close to the water. Motel is a bit outdated but clean.
Stayed 1 night in Jul 2023

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
Old but clean.
Stayed 2 nights in Jul 2023

6/10 Okay

Cindy

Travelled with group
Liked: Cleanliness, staff & service
It’s close to the ferry dock. The staff tried to be helpful. Minor repairs are needed. The security lock on our door was broken, for instance, and the bathroom door wouldn’t close properly. The wifi is useless, or was the night we were there. If you just want a bed for the night, it’s fine.
Stayed 1 night in Jun 2023

2/10 Terrible

Janice

Stayed 4 nights in Jun 2023

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness
Parking sux. Small rooms. Small beds.
Stayed 2 nights in Jun 2023

10/10 Excellent

howard

Loose toilet seat
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Kenneth

Liked: Staff & service
Stayed 7 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Right across Queen Charlotte information centre and many of the amenities in Queen Charlotte (Daagiing giid) information centre. I got an upgrade free of charge since it was low season. They have a restaurant that serve big plate Menu. ( you will get huge plate of food compare to the other restaurant in Queen Charlotte
Stayed 6 nights in Apr 2023
Response from Sea Raven Motel Office on 7 May,2023
Thank you very much, Welcome again

6/10 Okay

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff were great and opened the door at 1am after a late ferry arrival. The location across from the water is perfect. However, there was still food in the fridge from whenever the last person stayed there and used soap in the uncleaned shower. Aswell as the cleaning lady thought she would stroll in at 630pm unannounced while I was lying on the bed in my underwear. Why 630pm, why not knock? I have no idea.
Stayed 4 nights in Apr 2023
Response from Sea Raven Motel Office on 14 Apr,2023
I am very sorry to give you a bad stay experience. I am very sorry. The cleaning lady is new here and is not very familiar with cleaning work. We have already fired her. We will be recruiting new experienced cleaning staff, When you stay again, we will provide you with a wonderful stay experience.and we apologize again for your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
super friendly, and hella quiet. great walking distance to downtown and breath taking view of the ocean.
Stayed 3 nights in Mar 2023
Response from Sea Raven Motel Office on 14 Apr,2023
Thank you for your support and welcome to Haida Gwaii again.

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Water pressure, water temperature was inadequate. Beds where very uncomfortable and electrical plugs were either loose or not functioning at all.
Stayed 2 nights in Mar 2023
Response from Sea Raven Motel Office on 14 Apr,2023
We are very sorry for your stay,We've checked and fixed the issue,When you arrive again, you will definitely have a great stay.

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Mar 2023
Response from Frank from Sea Raven Motel on 20 Mar,2023
Thank you so much for your reviews. We are looking forward to your next visit.

4/10 Poor

Lori

Stayed 1 night in Mar 2023
Response from Sea Raven Motel Office on 15 Mar,2023
We did not charge you for pets and room upgrades, you are so dissatisfied with our service, please cancel your other reservations, we will refuse to provide services for you

10/10 Excellent

Per

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for one week at the end of Feb/Beginning of March. I found the Owner/Manager was very helpful with whatever I needed. For example, during the time of my visit , BC was experiencing unusual amoung of snowfall and my car rental company had not provided a snow brush. As soon as the Motel Owner/Manager saw my predicament, he was right there to brush off the snow off my car. I did not experience anything negative during my stay at this Motel. That said, one must put things in perspective before visiting Haida Gwaii. Although Haida Gwaii has a lot of great things to offer with its beauty and nature, high class Hotels/Motels with the most modern conveniences is not one of them. This Motel, however, provided, everything I needed and was very comfortable.
Stayed 5 nights in Feb 2023
Response from Frank from Sea Raven Motel on 4 Mar,2023
Thank you so much for your stay with us! I am looking forward to your next visit and wishing you have a wonderful weekend!

10/10 Excellent

Don

Stayed 4 nights in Feb 2023

6/10 Okay

John Robert

Booked through Expedia and had room for good price but room was dark and a bit gloomy. To be fair, room was recently refinished and was clean. Everything worked as it was supposed to.
Stayed 3 nights in Dec 2022

6/10 Okay

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient but poorly maintained.
The only saving grace is the location; smack in the middle of Charlotte City; almost across the road from Tourist Info. Tourist Info was very helpful. The Sea Raven is old and dirty; almost a tear down. The person who checked us in at the Sea Raven couldn’t speak English; couldn’t even answer basic questions. There was no service of any kind. The room was not clean. Huge dust balls and cobwebs under the beds; grunge in every corner; kitchenette not clean except for what I did for the next guest! There is a restaurant attached but we never tried the restaurant. Your survey does not ask about location. The location is excellent and the restaurant convenient. Despite all my complaints I would probably stay again because of the convenience and the reasonable price.
Stayed 2 nights in Sep 2022

4/10 Poor

Joyce

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Beware: you get what you pay for.
Stayed 5 nights in Sep 2022

4/10 Poor

Amanda

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Crap shack in Haida gwaii
Weather was absolutely amazing hotel is super old like back in the 60s beds were uncomfortable and super old had a musky smell in the room the screen on the bathroom was taped on which left a gap at the top which let bugs come right in I wouldn’t stay here again
Stayed 5 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
So-so cleanliness. Need modernization. Poor for the price.
Stayed 1 night in Aug 2022