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Tokyu Stay Shinjuku

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Tokyu Stay Shinjuku

Tokyu Stay Shinjuku

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationShinjuku Gyoen National Garden5 min walk
  • Popular LocationShinjuku Isetan6 min walk
  • Popular LocationOmoide Yokocho9 min walk
  • AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Tokyu Stay Shinjuku is near a metro station. Tokyo Imperial Palace and Edo-Tokyo Museum are cultural highlights, and travellers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower. Guests love the hotel's convenience for public transportation: Shinjuku-sanchome Station is just steps away and Shinjuku-gyoemmae Station is 7 minutes on foot.
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Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk
  • Shinjuku Isetan - 6 min walk
  • Omoide Yokocho - 9 min walk
  • The Tokyo Metropolitan Government - 2 min drive
  • Tokyo National Olympic Stadium - 8 min drive

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 11 min walk
  • Tokyo (NRT-Narita Intl.) - 51 min drive

About this property

Tokyu Stay Shinjuku

3-star Tokyo hotel in Shinjuku, walk to Shinjuku Gyoen National Garden
Along with a 24-hour front desk, this hotel has free WiFi in public areas and a reception hall. Other amenities include a vending machine. All 179 rooms offer TVs, fridges and in-room massages. Other amenities available to guests include hairdryers, safes and phones. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Business-friendly amenities include desks, safes and telephones. Bathrooms include toilets with an electronic bidet and complimentary toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1500 per person

Family friendly

  • Fridge

Conveniences

  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Languages spoken

  • Chinese
  • English
  • Japanese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1500 per person (approximately)
  • Cleaning/housekeeping/linen fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 901 out of 1510 reviews
5 - Excellent 60%
Rating 4 - Good. 513 out of 1510 reviews
4 - Good 34%
Rating 3 - Okay. 65 out of 1510 reviews
3 - Okay 4%
Rating 2 - Poor. 21 out of 1510 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 1510 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like they have a washing machine inside room! It’s easy to wash clothes if needed.
Stayed 1 night in Jun 2021

5/5 Excellent

Stayed 5 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service
Having a washing machine with the dryer inside the room is very good. However, the phone in room is unable to use for local or international calls. So if need to make a local call has need to go to lobby and use coin public phone. Due to corona virus is quite not safe to use it.
Stayed 15 nights in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019