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Tokyu Stay Shinjuku

3.0 star property
Hotel with a restaurant, a quick walk to Shinjuku Isetan

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Photo gallery for Tokyu Stay Shinjuku

Enter the TOKYU STAY hotel through the glass door, where a staircase leads to an upper level.
Check-in with ease at our reception area, featuring a convenient self-service kiosk and friendly staff.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Relax in the stylish lobby with comfortable seating areas and dining tables.
Enjoy a diverse selection of international cuisine at our central buffet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Fridge
TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 4 min drive - 4.3 km
  • Tokyo Midtown - 6 min drive - 4.1 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Tokyo (HND-Haneda) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel near Shinjuku Isetan
Located close to Omoide Yokocho and Meiji Jingu Shrine, Tokyu Stay Shinjuku provides dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), smoke-free property and free newspapers
  • A front desk safe, a lift and a 24-hour front desk
  • A reception hall, a vending machine and multilingual staff
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 179 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • Fridges, electric kettles and housekeeping

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku doesn't offer parking.

What time is check-in at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Tokyu Stay Shinjuku?

Checkout is at 11:00 AM.

Where is Tokyu Stay Shinjuku located?

Located in Shinjuku, this hotel is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 5 minutes.

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Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1014 reviews
Rating 8 - Good. 281 out of 1014 reviews
Rating 6 - Okay. 57 out of 1014 reviews
Rating 4 - Poor. 17 out of 1014 reviews
Rating 2 - Terrible. 6 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, very happy with everything. 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The location is fantastic, the staff were friendly and there are tons of options either locally or easily accessed via the excellent transport links. I will definitely consider staying here again due to these points, and the cost was reasonable too.
Stayed 11 nights in Jun 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds ,great staff and shopping .
Stayed 4 nights in Jun 2025

10/10 Excellent

TAE HOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. Walkable to Shinjuku station.
Stayed 2 nights in Jun 2025

10/10 Excellent

MIchael

Liked: Property conditions & facilities
The area the hotel is located is very nice to be at.
Stayed 6 nights in May 2025

10/10 Excellent

Paul Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely, surrounded by many food spots , quick walk to shopping areas and the staff nothing but courteous, will definitely keep in mind for my next trip.
Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic for getting around Tokyo, and even without travelling there are tons of local options available. The staff were friendly, spoke English and were always welcoming when we were coming and going from the hotel. I will definitely consider staying again on future visits due to the reasonable price, accessible location and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central location
Stayed 6 nights in May 2025

10/10 Excellent

George

Liked: Amenities
Friendly staff, washing machine in room.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, property conditions & facilities
Great value. Superb location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room for the standard rooms in Japan and amazing location.
Stayed 3 nights in May 2025

10/10 Excellent

Minh Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025

6/10 Okay

Hasan

Liked: Cleanliness
Amazing location for Tokyo right next to a train/metro station which is a must but sadly the rooms are tiny. If you’re staying in Tokyo for a while the economy rooms are too small for 2 people, so worth booking a twin room for the extra space.
Stayed 5 nights in Jun 2025

10/10 Excellent

TSZ LOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refa is the best set for bathroom
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Comfortable beds, large twins adequate for 6' 3" guests, very close to Subway station. Being able to do laundry in the room was nice bonus.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sue Tat

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, a block from subway, surrounded by many restaurants.
Stayed 5 nights in May 2025

10/10 Excellent

Ray Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Location is the best. Close to subway, shopping and restaurants. Everything is walkable.
Stayed 2 nights in May 2025

10/10 Excellent

Kian

Liked: Cleanliness, amenities, property conditions & facilities
Worth all its stars. Will return
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay in Shinjuku is an excellent place to stay. It has everything close by and having a laundry in the room was so convenient. We would recommend staying staying at this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for shinjuku.
Stayed 4 nights in Apr 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Rooms!

The location is great! The hotel is great and having a washer and dryer in the room was amazing!
Stayed 5 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. Very convenient with washer dryer in rooms. Excellent staff and service.
Stayed 1 night in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness
Expensive!
Stayed 1 night in May 2025