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Queenstown House

Property class: 4

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Queenstown House, in the heart of Queenstown, offers an upscale retreat with genuine hospitality. Guests enjoy a full breakfast, relax on the terrace, or explore the garden. Stay connected with in-room WiFi and entertained with an arcade/game room and library.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for King/Twin Guest Rooms

Premium bedding, down duvets, individually decorated

King/Twin Guest Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for King/Twin Guest Rooms (Lakeview)

Premium bedding, down duvets, individually decorated

King/Twin Guest Rooms (Lakeview)

10.0 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Queen Guest Rooms

Premium bedding, down duvets, individually decorated

Queen Guest Rooms

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Guest Room

Premium bedding, down duvets, individually decorated

Superior Twin Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Two Bedroom Apartment

Premium bedding, down duvets, individually decorated

Two Bedroom Apartment

  • Lake view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Lake View Studio

Premium bedding, down duvets, individually decorated

Lake View Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Studio, Lake View

Premium bedding, down duvets, individually decorated

Luxury Studio, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Queenstown House is in a shopping district and near the beach. TSS Earnslaw Steamship and Onsen Hot Pools are worth exploring if an activity is on the agenda. Coronet Peak Ski Area and Gibbston Valley Wines are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Visit our Queenstown travel guide
View more B&B in Queenstown
Map
69 Hallenstein Street, Queenstown, 9300

What's nearby

  • Queenstown Gardens
    Queenstown Gardens
    7 min walk - 0.6 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    7 min walk - 0.6 km
  • Kiwi Park
    Kiwi Park
    8 min walk - 0.7 km
  • TSS Earnslaw Steamship
    TSS Earnslaw Steamship
    8 min walk - 0.7 km
  • Skyline Queenstown
    Skyline Queenstown
    10 min walk - 0.9 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    12 min drive

Restaurants

  • “Life’s a Grind” Coffee
    7 min walk
  • McDonald's
    7 min walk
  • Odd Saint
    11 min walk
  • Cookie Time
    8 min walk
  • Speight's Ale House
    7 min walk

About this property

Queenstown House

Upscale bed & breakfast near TSS Earnslaw Steamship
Located close to Onsen Hot Pools, Queenstown House provides free full breakfast, a terrace and a garden. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Express check-out, free newspapers and smoke-free property
  • A TV in reception, luggage storage and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as fireplaces and premium bedding, in addition to perks such as free WiFi and bathrobes.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 45-cm flat-screen TVs with Netflix, streaming services and premium channels
  • Fridges, travel cots and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 1945
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-cm flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

House Queenstown
Queenstown House
Queenstown House B&B
Queenstown House Boutique Bed & Breakfast & Apartments
House Boutique Bed & Breakfast & Apartments
Queenstown House Boutique
Queenstown House Queenstown
Queenstown House Bed & breakfast
Queenstown House Bed & breakfast Queenstown
Queenstown House Boutique Bed Breakfast Apartments

Frequently asked questions

Is Queenstown House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queenstown House?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Queenstown House?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Queenstown House?

Checkout is at 10:00 AM.

Where is Queenstown House located?

Located in Queenstown City Centre, this bed & breakfast is 0.7 mi (1.1 km) from TSS Earnslaw Steamship, and within 9 mi (15 km) of Onsen Hot Pools and Coronet Peak Ski Area. Gibbston Valley Wines is 18.7 mi (30.1 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Queenstown House Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 222 out of 258 reviews
Rating 8 - Good. 29 out of 258 reviews
Rating 6 - Okay. 3 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

Reviews

Verified

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous& the staff were so friendly & accommodating! Room was clean & very comfy bed. Nice view of Queenstown & river from our balcony. Would definitely stay there again! Thank you
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, the property itself inside out and the views are amazing. Parking is well organized and safe / easy in this hilly town. Really appreciate the complimentary breakfast (cooked individually and served hot!) , and laundry facilities. While our stay there was a wine tasting opportunity (complementary!), we had fun time and made some friends with other guests. Strongly recommend everyone!
Clean, cozy room (queen-bed studio)
They have two properties and the parking is just in front of there.
Your choice of cooked breakfast was also great.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent good views clean and spacious. Staff very friendly and helpful. Really enjoyed our stY there.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
The staff, room and facilities were spectacular. The room was lovely and cosy, the perfect location for my stay, and beautiful views over the lake and hills from the breakfast room. The breakfast included was excellent, and all the staff I encountered were delightful and so helpful. The whole stay was wonderful and I was super happy here.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really GREAT, breakfast is also really good with choices
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly. Excellent service. Quality rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous room with a view! The room was spotless, it had sky channels and Breakfast was amazing!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous Breakfast. Fabulous Staff. Beautiful views of Queenstown and the surrounding mountains. It's a lovely place to stay!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Baleigh

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were amazing! The breakfast included as absolutely delicious. Everyone there is so friendly and communicative. The location is perfect since it’s less than a 10 min walk to downtown. Had a great stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tannia

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and had everything we needed. Staff were wonderful, breakfast delicious. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect for family of four. Good location. Very sunny. Large windows with a view of the town and lake. So lovely! Breakfast was excellent! Also appreciated all the toiletries as well as selection of teas in the room. Highly recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

PELLIE

Liked: Amenities, property conditions & facilities
They went above and beyond. They accommodated our late arrival. We were given very specific instructions on how to park and gain access to our room. It all worked perfectly. Our room had a glorious view of the lake and was clean and comfortable. The breakfast was delicious and they provided a variety of options. Our view from the breakfast room was lovely. Thanks for the great hospitality.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a treasure. Fluffy dressing gowns, lovely staff, spotlessly clean, beautiful indoor and outdoor spaces to sit. There are free canapés and wine tastings which was a great way to interact with other travellers. The staff all went out of their way to make our stay wonderful. I cannot recommend this place highly enough!!!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, amenities
Great staff . A last minute booking and we were so pleased to get this accommodation. Nice to have a bath . A large fridge / freezer .I couldn’t imagine using the freezer space . Included breakfast was excellent.No need for lunch .
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The best b&b breakfast I have ever had!!! SO good. Really nice and clean room, fantastic location. We had a view of the lake and mountains right from our bed. Very convenient to downtown (bit of an uphill hike), but views were worth)
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Yannic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast staff brightend our morning with her kindness! :) In general, all the staff was very helpful and supportive. Upon our arrival we we're given a quick tour with many helpful information for our stay. The room was clean and spacious with a gorgeous view. Totally recommend.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
The view of the mountains and lake from our studio were spectacular. Paul and Sam were very hospitable and easy to work with. The breakfast choices were delicious! Overall an excellent accommodation. We will be back!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Lovely breakfast and room.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderfully handy location with beautiful views. Bathroom tiles need fixing, but still serviceable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accomodation, friendly and helpful staff. Great place.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. The hosts are so attentive and make your stay perfect. Beautiful room with excellent facilities. Would definitely stay here again
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly convenient area
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Inga r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved queenstown.the weather was beatiful.my b&b had a really good breakfast,with a view.loved qalking to town,but the hill on the way back up,was pretty steep.good exercise. I went with lux tours,and our guide tommy,was great.it was the milfred sound tour.i walked down the hill to the holiday inn, to catch the tour.my favorite place in town,was "patagonia",the chocolate cafe.fantastic desserts.this was my favorite town on this trip.my room was great,and confortable.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, clean and warm.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and comfortable!
Stayed 3 nights in Mar 2025