Lobby sitting area

Reviews of Hotel Inca Imperial

2.5 out of 5
Hotel Inca Imperial
Calle Bogotá OE 2-27 y Juan Salinas, Quito, Pichincha

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Inca Imperial is located in a central area of Quito. There is no doubt that when it was new,. it was a sparkling jewel but has tarnished a bit over the years. It is safe, secure and has great charm. It is a very good value for the price.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is located in a bad neighborhood, it looks outdated and the room smelled moldy, the matress was hard and noisy. The front office personnel as always kind and polite.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good location, near all locals, friendly staff
Stayed 1 night in May 2019

6/10 Okay

Mosquito Tom

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very cold.
Just fresh out of the Peruvian Amazon the air in Quito was a chilly 40 degrees Fahrenheit. Upon check in the windows in the room were open and the room freezing cold. There was no heating system but there was a nice wooly blanket in the closet. The Expedia ad showed some interesting rooms with a cultural flavor. The actual rooms are older more run now and poorly made. The neighborhood looked a little rough but after exploring a bit it is not bad. The staff was very helpful

8/10 Good

LIDY, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, nice people, love this hotel
amazing. great rooms, great people,,,,definitely I'll be back to this hotel,,,thank you very much

6/10 Okay

liz, australia

Disliked: Staff & service, room comfort
doing the time warp
Hotel on dug up road, night noise. Decor a relic of the 50's. Staff did not offer to help with suitcases. No restaurant open after 5 pm. Nothing else close.

6/10 Okay

John, Kingston

Disliked: Room comfort
Basic hotel good for the price.
We spent one night , but the area was a bit rough, and felt uncomfortable going out at night. We are a retired couple and we're looking for something newer and better located.Staff were friendly and the breakfast was good.

8/10 Good

Rolf, Penticton, BC Canada

Liked: Staff & service
The hotel is located near El Ejido park and near bus Paradas. The area has several Hostals that offer accommodation for $10/person/day but without breakfast.. We stayed at Inca Imperial twice for two days and had some of our luggage stored while away for a week. The breakfast was fine, the room on the 5th. floor was clean and bright. The staff was really friendly and accommodating.

6/10 Okay

Verified traveller

Liked: Cleanliness
Judged a lay over from a flight.
Was too far from the airport. The room was very old nut clean. It is what looked like a very not nice area but it was late To be fare it was cheap and thrcstaff wetevhelpful and friendly.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel ever.....
What is there to say? The first thing that hits you is that the pictures on the ad don't match with what you actually stay in. The rooms are much worse than shown in the ads. The area was OK for Quito. Breakfast consists on one waitress slowly attending to the entire dining room. But the worse was having someone steal things out of my mother in law"s luggage. I wouldn't stay here again....ever

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel modesto, muy tranquilo en el cual puedes descansar a gusto, esta muy céntrico y cerca de cualquier lugar de la ciudad adonde desees ir. Todo el personal de servicio atento y mur servicial. Una experiencia muy agradable.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

6/10 Okay

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Sandra Liliana

Liked: Staff & service, property conditions & facilities
Quito 1era visita
Estuvo bien por la calidez del personal, alimentos, ubicación. Lo antiguo de las instalaciones repercute en el nivel de comodidad de habitaciones y baños
Stayed 2 nights in Nov 2017
Response from Pao on 6 Jan,2018
Un gusto haberla recibido en nuestras instalaciones.

4/10 Poor

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fraude
Me ha costado dinero extra que la verdad se ha convertido en un fraude, no se debe aprovechar asi de los turistas porque por ese dinero hubiera conseguido algo muy superior. Y Uds. Hoteles.com deben estar atentos y solucionar estos inconvenientes que solo danan la imagen del servicio que dan
Stayed 5 nights in May 2017

10/10 Excellent

GLOBAL COMMS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리하고 깨끗한 호텔
가격 대비 편안하고 위치도 좋았어요! 아침에 식사도 나오고 직원들도 친절했습니다. 다만 좀 추웠어요 ㅠㅠ

8/10 Good

jorge antonio, Guayaquil

Liked: Staff & service, room comfort
Calidad de servicio
Bueno el hotel tiene sus años pero bien conservado buena atención

6/10 Okay

Enrique, Bogotá

Liked: Cleanliness, room comfort
Bien para dormir
Cerca a medios de transporte.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein guter Ausgangspunkt für die Stadterkundung
Sehr freundliches kompetentes Personal. Lage: Lage in ruhiger sicherer Umgebung, dennoch zentral, sowohl Alt- als auch Neustadt sind zu Fuß erreichbar, Geschäfte für den täglichen Bedarf sind in nächster Umgebung, ebenso ein großer Park zur Entspannung.

8/10 Good

Johanna marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort