Desk, laptop workspace, soundproofing, free WiFi
Check availability

Reviews of ibis Rabat Agdal

3 out of 5
ibis Rabat Agdal
Avenue Haj Ahmed Charkaou, Place De La Gare Rabat Agdal, Rabat

Reviews

8.4

Very good

Rating 10 - Excellent. 136 out of 317 reviews" "
Rating 8 - Good. 127 out of 317 reviews" "
Rating 6 - Okay. 26 out of 317 reviews" "
Rating 4 - Poor. 19 out of 317 reviews" "
Rating 2 - Terrible. 9 out of 317 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shihab

Liked: Amenities
Nice personnel
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdelatif, FORT MILL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and very helpful when it comes to service such as booking transportation early morning to the Airport or asking about direction somewhere. Many thanks to the gentlemen for Night Shift front lobby desk for all his kind help.
Stayed 2 nights in Feb 2024

10/10 Excellent

xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rohit

10/10 Excellent

KEITH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel
Good, clean hotel, easy to get to as it is a few minutes walk from the Rabat Agdal train station. Comfortable room, good breakfast. Only negative was no tea or coffee facility in the room.
Stayed 4 nights in Dec 2023

10/10 Excellent

Oz

Stayed 1 night in Dec 2023

8/10 Good

Mourad, Atlanta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located a short walk away from the Aghdal Train station. It is clean, quiet, with good breakfast and helpful staff. A very good value for a 3-star hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nishimwe Clarisse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, and the staff are polite
Stayed 4 nights in Nov 2023

4/10 Poor

SAEED

Business traveller
Disliked: Cleanliness, amenities
The kitchen smell over powers everything and they need to do a serious refurb on this hotel. It is lacking basic things. I will complement them on the breakfast.
Stayed 3 nights in Nov 2023

8/10 Good

NAYEEMUDDN

Stayed 4 nights in Nov 2023

4/10 Poor

Abdun Nafay

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning wasn’t functional in rooms. Very noisy outside because of trams/trains not good sound proofing in rooms
Stayed 1 night in Nov 2023
Response from Guest Experience Team, ibis Rabat Agdal on 16 Nov,2023
Dear Valued Guest,Thank you for staying with us and sharing your feedback.We apologize for the inconvenience caused by the non-functional air conditioning and the noise disturbances. Your comments are important, and we will work promptly to address these issues for a more comfortable stay for our guests in the future.We hope to welcome you back for an improved experience.Best regards,Guest Experience Team, ibis Rabat Agdal

10/10 Excellent

Touria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located and affordably priced for all budgets. However, the check in was not as smoothly as expected. The front desk agent who checked me in was not as helpful as anticipated. This all changed later on that evening and the next day when two agents: Noufel and Faisal, who were extremely professional and very helpful. These two employees went above and beyond to make my stay well worth it. They helped me store and retrieve my heavy luggage, find local transportation, provided helpful information and made me feel better for choosing this property. Because of Noufel and Faisal, I will recommend and return to this hotel.
Response from Guest Experience Team, ibis Rabat Agdal on 16 Nov,2023
Dear Valued Guest,Thank you for your recent stay at ibis Rabat Agdal and for taking the time to share your experience. We apologize for any inconvenience during your check-in; your feedback is valuable and will help us improve.We are thrilled to hear that Noufel and Faisal made a positive impact on your stay with their exceptional service. Your commendation will be shared with them and the team to continue providing outstanding experiences for our guests.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay.Best regards,Guest Experience Team, ibis Rabat Agdal

8/10 Good

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming, friendly. Location is idéal and safe. Breakfast buffet is basic. My friend was stick and we could not get something to eat outside breakfast hours, contrary to advertisement
Stayed 5 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Room is very small. Beds are not comfortable. No refrigerator and no safe inside the room. When taking a shower, the water leaks and floods the bathroom floor. The bathroom itself is very small. The hairdryer gets so hot when used for a few minutes. We requested a quiet room and they gave us a noisy room overlooking the train railway. Then they changed it after we asked. We could hear the train at night because the railroad is very close. Also, the hotel employees were talking loud at night and they disturbed us. I think the security guard and his friends or colleagues. The front desk employees are not friendly especially Hicham. They need to put some smiles on their faces. The employees working at the breakfast area are not helpful and they are not nice. Breakfast should be free for hotel guests. They charge more than $7.00 for the breakfast. Stingy hotel! The only good about this hotel is its location. It is very close to the train station.
Stayed 1 night in Sep 2023

8/10 Good

yaqoub, WOODBRIDGE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only complain is lacking a small refrigerator in the room to keep some water or other necessary drinks
Stayed 2 nights in Sep 2023

4/10 Poor

Kamal

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Yunusa

Business traveller
Stayed 2 nights in Aug 2023

8/10 Good

ARBAB

Business traveller
Liked: Staff & service
Staff was caring and professional, hotel overall is clean and in good location next to the city’s elegant main train station the downside is rooms carpet needs to be changed to tiles or anything other than this type of carpet because of bathroom use
Stayed 6 nights in Jul 2023

10/10 Excellent

MALEK, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Ghoufrane ELMAHI Guest Relation IBIS RABAT AGDAL on 8 Jun,2023
Bonjour, Merci de partager avec nous votre avis suite à notre séjour à IBIS RABAT Agdal. Votre contentement est notre priorité ! Dans l'attente de votre prochaine visite Madame, veuillez accepter nos respectueuses salutations.

8/10 Good

Marites

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s next to Rabat Agdal train station, very convenient
Stayed 2 nights in May 2023
Response from Ghoufrane ELMAHI Guest Relation IBIS RABAT AGDAL on 8 Jun,2023
Bonjour, Merci de partager avec nous votre avis suite à notre séjour à IBIS RABAT Agdal. Votre contentement est notre priorité ! Dans l'attente de votre prochaine visite Madame, veuillez accepter nos respectueuses salutations.

2/10 Terrible

Ilham

Business traveller
Disliked: Staff & service, property conditions & facilities
Lack of customer service.
Stayed 2 nights in Apr 2023
Response from Ghoufrane ELMAHI Guest Relation IBIS RABAT AGDAL on 8 Jun,2023
Bonjour Monsieur, Merci de partager avec nous votre avis suite à notre séjour à IBIS RABAT Agdal. Nous sommes vraiment désolés si les prestations ou le service n'étaient pas à vos attentes, et nous vous prions d'accepter nos plus sincères excuses. Soyez assurés que les mesures nécessaires seront mises en œuvre afin d'améliorer la qualité des prestations évoquées. Nous prendrons toutes vos remarques en considération. Votre contentement est notre priorité ! Dans l'attente de votre prochaine visite, Monsieur, veuillez accepter nos respectueuses salutations.

6/10 Okay

William

Stayed 1 night in May 2023
Response from Ghoufrane ELMAHI Guest Relation IBIS RABAT AGDAL on 8 Jun,2023
Bonjour Monsieur, Merci de partager avec nous votre avis suite à notre séjour à IBIS RABAT Agdal. Nous sommes vraiment désolés si les prestations ou le service n'étaient pas à vos attentes, et nous vous prions d'accepter nos plus sincères excuses. Soyez assurés que les mesures nécessaires seront mises en œuvre afin d'améliorer la qualité des prestations évoquées. Nous prendrons toutes vos remarques en considération. Votre contentement est notre priorité ! Dans l'attente de votre prochaine visite, Monsieur, veuillez accepter nos respectueuses salutations.

8/10 Good

Abdellatif

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk and cleaning staff were exemplary. Breakfast was satisfactory, though further improvements may be necessary to meet expectations.The breakfast was decent needs a little provement to meet her criteria.
Stayed 8 nights in Apr 2023
Response from Ghoufrane ELMAHI Guest Relation IBIS RABAT AGDA on 8 Jun,2023
Bonjour, Merci de partager avec nous votre avis suite à notre séjour à IBIS RABAT Agdal. Votre contentement est notre priorité ! Dans l'attente de votre prochaine visite Madame, veuillez accepter nos respectueuses salutations.

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to train station and with easy access to old city attractns
Stayed 1 night in Apr 2023
Response from Ghoufrane ELMAHI Guest Relation IBIS RABAT AGDAL on 8 Jun,2023
Bonjour, Merci de partager avec nous votre avis suite à notre séjour à IBIS RABAT Agdal. Votre contentement est notre priorité ! Dans l'attente de votre prochaine visite Madame, veuillez accepter nos respectueuses salutations.

6/10 Okay

YIWEN

Liked: Cleanliness, staff & service
Needs to be an improvement inside the room
Staffs were friendly, lobby, and the restaurant are looks great. And the hotel located Four minutes walking distance from the Rabat Agdal train station. I stayed in the fifth floor, the whole hallway were all smelled weird. Room’s bathroom needs to be upgraded, the sink counter was cracked.
Stayed 2 nights in Apr 2023

10/10 Excellent

MIREYA, BELLEVILLE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly well located and walkable to s may amenities as shopping and restaurants.

8/10 Good

Younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big thanks to the staff

10/10 Excellent

YI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!

8/10 Good

Hatem

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Good

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable
Stayed 3 nights in Oct 2022

10/10 Excellent

Marlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay on business. Very convenient walking distance from Rabat Agdal train station. Facilities are clean and modern. Good breakfast options. Decent dining for lunch/dinner is less convenient, starting at a 20 minute walk away. Room is small but sufficient for 1 for short stay.
Stayed 1 night in Oct 2022

2/10 Terrible

Elisabeth

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Indo, La Jolla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
I like my stay in ibis Rabat thank you narjiss
Stayed 2 nights in Oct 2022

10/10 Excellent

Laila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient when arriving by train. Walking distance from Rabat Angdal train station. Super friendly staff ready to assist with every request. The room has all necessities when on the go
Stayed 1 night in Oct 2022

8/10 Good

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vicinity to train station. Free parking
Easy to find right next to the train stain. You could hear the trains in your room but not loud enough to wake you or prevent you sleeping. Easy check in. Spoke limited English. Room comfortable and clean. Breakfast typical continental. Would i stay again? No as it was no where for walking distance really except station. Away from tourist things. However great if you want a train.
Stayed 1 night in Sep 2022

2/10 Terrible

ayoub

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience
Stayed 1 night in Aug 2022

8/10 Good

International SOS

Stayed 2 nights in Aug 2022

8/10 Good

mohamed t

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Widad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great four days .
Stayed 4 nights in Aug 2022

8/10 Good

Imad

Stayed 1 night in Jul 2022

10/10 Excellent

BERKAN

Stayed 3 nights in Jul 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Small but functional
As with all Ibis hotels the rooms are small but functional. There was a design fault with the shower door, It only opened inwards and unless you are a child it is impossible to get in and close the door.
Stayed 1 night in May 2022

8/10 Good

Said

Business traveller
Liked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

Paul

Stayed 1 night in May 2022

8/10 Good

Essa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
for 1 night nice.
Stayed 1 night in Dec 2021

4/10 Poor

Anwar

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor Room Service
It is terrible. No room service. no laundry /Iron service Dinner and lunch prices are exceptionally high. Staff cant understand simple English very hard to make them understand.
Stayed 3 nights in Nov 2021

6/10 Okay

Kimberly

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, and convenient location right next to the train station
Stayed 1 night in Oct 2021

6/10 Okay

Essa

Disliked: Amenities
i don’t know why the bar man he doesn’t say hi the funny thing i told him hi no answer i request ice it’s abd bar in the world no customer service un professional staff.
Stayed 1 night in Sep 2021