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Overview of Grand Mercure Medan Angkasa

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Grand Mercure Medan Angkasa

5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBalai Kota17 min walk
    Popular LocationTjong A Fie's Mansion9 min drive
    Popular LocationVihara Borobudur10 min drive
    AirportMedan (KNO-Kuala Namu Intl.)48 min drive

Choose dates to view prices

  • Premier Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds
  • Premier Room, 2 Single Beds

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsPremier Room, 2 Single Beds
  • Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed

About this area

Medan

Located in Medan, Grand Mercure Medan Angkasa is in the business district and near a train station. Maimun Palace and Museum of North Sumatra are cultural highlights, and some of the area's notable landmarks include Vihara Borobudur and Great Mosque of Medan. Don't miss out on a visit to Marian Shrine of Annai Velangkanni. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Balai Kota - 17 min walk
  • Tjong A Fie's Mansion - 9 min drive
  • Vihara Borobudur - 10 min drive
  • Sri Mariamman Temple - 10 min drive
  • Sun Plaza - 11 min drive

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 48 min drive

Restaurants

  • Where to eat
  • Orchid Restaurant – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner. Open 24 hours.
  • Crystal Jade – Restaurant offering Chinese cuisine. Serves breakfast, lunch and dinner.

About this property

Grand Mercure Medan Angkasa

5-star luxury hotel near Sun Plaza
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 266 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include fridges, minibars and LCD TVs.
Grand Mercure Medan Angkasa offers 266 forms of air-conditioned accommodation with fireplaces and minibars. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Edelweiss Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking is wheelchair accessible
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 135000 for adults and IDR 67500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • Indonesian

Business services

  • Business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 302500.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 135000 for adults and IDR 67500 for children (approximately)
  • Airport shuttle fee: IDR 350000 per person (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 302500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Angkasa Hotel
Grand Mercure Medan Angkasa Hotel
Grand Angkasa Medan Hotel
Grand Mercure Maha Cipta Medan Angkasa Hotel
Grand Angkasa International Medan
Grand Mercure Maha Cipta Angkasa Hotel
Grand Mercure Maha Cipta Angkasa
Grand Mercure Angkasa Hotel
Grand Mercure Angkasa
Grand Angkasa Medan
Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel
Grand Mercure Medan Angkasa Medan
Grand Mercure Medan Angkasa Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at Grand Mercure Medan Angkasa and receive a full refund?
Yes, Grand Mercure Medan Angkasa offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Mercure Medan Angkasa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Mercure Medan Angkasa?
As of 16 Jan,2021, prices found for a 1-night stay for 2 adults at Grand Mercure Medan Angkasa on 1 Feb,2021 start from SG$42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Mercure Medan Angkasa have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Mercure Medan Angkasa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Mercure Medan Angkasa?
Self-parking is free at this property.
What time is check-in at Grand Mercure Medan Angkasa?
Check-in is from 2:00 PM - midnight.
What time is check-out at Grand Mercure Medan Angkasa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Grand Mercure Medan Angkasa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 350000 per person, one-way, applies.
Where is Grand Mercure Medan Angkasa located?
Situated in the business district, this luxury hotel is within 3 mi (5 km) of Sun Plaza, Vihara Borobudur and Maimun Palace. Great Mosque of Medan and Museum of North Sumatra are also within 3 mi (5 km).
3.7
Good
Rating 5 - Excellent. 17 out of 75 reviews
5 - Excellent 23%
Rating 4 - Good. 31 out of 75 reviews
4 - Good 41%
Rating 3 - Okay. 20 out of 75 reviews
3 - Okay 27%
Rating 2 - Poor. 3 out of 75 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 75 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness
The location is not very good
Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities
Hotel canceled reservation
Hotel cancelled reservation last minute as we did not show up before 7pm, at least that’s what they said.
Stayed 2 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Living room spacious, dining room is good , recommended and special (crystal jade), spa and jacuzzi nice.
Stayed 1 night in Oct 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gym is misleading
Gym is misleading, old equipments and some of it rusty and smells bad
Stayed 1 night in Sep 2019

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