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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportMedan (KNO-Kuala Namu Intl.)7 min drive
    Popular LocationGreat Mosque of Medan38 min drive
    Popular LocationMaimun Palace40 min drive
    Popular LocationMuseum of North Sumatra41 min drive

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  • Economy Class

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsEconomy Class
  • Business Class

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsBusiness Class

About this area

Medan

Located in Medan, The Crew Hotel Kualanamu International Airport is in an area with good airport proximity and shopping. Notable landmarks in the area include Great Mosque of Medan and Maimun Palace.
Visit our Medan travel guide
View in a map
Popular Location

What's nearby

  • Great Mosque of Medan - 38 min drive
  • Maimun Palace - 40 min drive
  • Balai Kota - 41 min drive
  • Museum of North Sumatra - 41 min drive
  • Tjong A Fie's Mansion - 44 min drive

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Cockpit – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner daily.

About this property

The Crew Hotel Kualanamu International Airport

3-star hotel with full-service spa and restaurant
A full-service spa, a restaurant and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk and free newspapers. All 152 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and room service (during limited hours). Other amenities available to guests include free bottled water, showers and desks.
The Crew Hotel Kualanamu International Airport offers 152 forms of air-conditioned accommodation with complimentary bottles of water and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, cabin spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English

Spa

  • Spa open daily

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Slippers

Policies

Check-in

Check-in between 2 PM and 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew KNO
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at The Crew Hotel Kualanamu International Airport and receive a full refund?
Yes, The Crew Hotel Kualanamu International Airport offers free cancellation on select room rates, because flexibility matters! Please refer to The Crew Hotel Kualanamu International Airport cancellation policy on our site for more details about any exclusions or requirements.
Is The Crew Hotel Kualanamu International Airport pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Crew Hotel Kualanamu International Airport?
This property doesn't offer parking.
What time is check-in at The Crew Hotel Kualanamu International Airport?
Check-in is from 2 PM to 11:00 PM.
What time is check-out at The Crew Hotel Kualanamu International Airport?
Checkout is at noon.
Where is The Crew Hotel Kualanamu International Airport located?
Situated in Medan, this spa hotel is within 25 mi (40 km) of Great Mosque of Medan, Maimun Palace and Tjong A Fie's Mansion. Vihara Borobudur is 22.7 mi (36.6 km) away.
3.6
Good
77 reviews
5 - Excellent
18
4 - Good
28
3 - Okay
17
2 - Poor
8
1 - Terrible
6

3.9/5

Cleanliness

3.7/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is reasonably big and very comfortable. The bathroom is clean but too small..
Stayed 1 night in Mar 2020

4/5 Good

Stayed 1 night in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Close to airport Close to airport
Stayed 1 night in May 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

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