5/5 Excellent
Verified traveller
1 May 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Photo gallery
4.2/5 Very good
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Free airport shuttle
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Medan (KNO-Kuala Namu Intl.)6 min drive
Great Mosque of Medan38 min drive
Maimun Palace40 min drive
Museum of North Sumatra40 min drive
Choose dates to view prices
About this area
Medan
Located in Medan, Prime Plaza Hotel Kualanamu Medan is in an area with good airport proximity. Great Mosque of Medan and Maimun Palace are notable landmarks, and travellers looking to shop may want to visit Sun Plaza.
What's nearby
- Great Mosque of Medan - 38 min drive
- Pantai Pondok Permai - 39 min drive
- Maimun Palace - 40 min drive
- Museum of North Sumatra - 40 min drive
- Tjong A Fie's Mansion - 43 min drive
Getting around
- Medan (KNO-Kuala Namu Intl.) - 6 min drive
Restaurants
- Where to eat
- On-site dining venue – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Free 24-hour return airport shuttle
- Airport shuttle at scheduled times
Food and drink
- Local cuisine breakfast available for a fee daily 6 AM–9 AM: IDR 110000 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- Children's pool
- Outdoor pool
Family friendly
- Children's pool
- Dry-cleaning service
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
Languages spoken
- English
- Indonesian
Business services
- 1 meeting room
- Business centre
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
Bathroom
- Bidet
- Free toiletries
- Hairdryer (on request)
- Shower
- Towels
Entertainment
- 43-inch LED TV
- TV channels
Food and drink
- Coffee/tea maker
- Dishwasher
- Electric kettle
- Free bottled water
- Minibar
- Fridge
More
- Desk
- Electrical adapters/chargers
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
- Window screens
Policies
Check-in
Check-in between 2:00 PM and 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for local cuisine breakfast: IDR 110000 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Prime Plaza Kualanamu Medan
Prime Plaza Hotel Kualanamu Medan Hotel
Prime Plaza Hotel Kualanamu Medan Medan
Prime Plaza Hotel Kualanamu Medan Hotel Medan
Frequently asked questions
4.2
Very good
32 reviews4.4/5
Cleanliness
4.2/5
Staff & service
4.5/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Verified traveller
1 May 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Mar 2020
4/5 Good
Jason
1 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
2/5 Poor
Virginia
Travelled with group
31 Jan 2020
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and disappointing
Stayed 1 night in Jan 2020
5/5 Excellent
Zahri, Kuala Lumpur
Travelled with group
24 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2018
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