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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportMedan (KNO-Kuala Namu Intl.)6 min drive
    Popular LocationGreat Mosque of Medan38 min drive
    Popular LocationMaimun Palace40 min drive
    Popular LocationMuseum of North Sumatra40 min drive

Choose dates to view prices

    About this area

    Medan

    Located in Medan, Prime Plaza Hotel Kualanamu Medan is in an area with good airport proximity. Great Mosque of Medan and Maimun Palace are notable landmarks, and travellers looking to shop may want to visit Sun Plaza.
    Visit our Medan travel guide
    View in a map
    Popular Location

    What's nearby

    • Great Mosque of Medan - 38 min drive
    • Pantai Pondok Permai - 39 min drive
    • Maimun Palace - 40 min drive
    • Museum of North Sumatra - 40 min drive
    • Tjong A Fie's Mansion - 43 min drive

    Getting around

    • AirportMedan (KNO-Kuala Namu Intl.) - 6 min drive

    Restaurants

    • Where to eat
    • On-site dining venue – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner daily.

    About this property

    Prime Plaza Hotel Kualanamu Medan

    3.5-star hotel with free airport shuttle and restaurant
    Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a coffee shop/café, 24-hour room service and a business centre. All 140 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and dishwashers.
    Prime Plaza Hotel Kualanamu Medan offers 140 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

    This Medan hotel provides complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

    An outdoor pool and a children's pool are on site.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Contactless check-out
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitiser provided
    Individually wrapped food options available for breakfast, lunch, dinner and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free 24-hour return airport shuttle
    • Airport shuttle at scheduled times

    Food and drink

    • Local cuisine breakfast available for a fee daily 6 AM–9 AM: IDR 110000 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 bar
    • 24-hour room service

    Things to do

    • Children's pool
    • Outdoor pool

    Family friendly

    • Children's pool
    • Dry-cleaning service
    • Laundry facilities
    • Outdoor pool
    • Fridge

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • English
    • Indonesian

    Business services

    • 1 meeting room
    • Business centre

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer (on request)
    • Shower
    • Towels

    Entertainment

    • 43-inch LED TV
    • TV channels

    Food and drink

    • Coffee/tea maker
    • Dishwasher
    • Electric kettle
    • Free bottled water
    • Minibar
    • Fridge

    More

    • Desk
    • Electrical adapters/chargers
    • Restaurant dining guide
    • Safe
    • Slippers
    • Turndown service
    • Window screens

    Policies

    Check-in

    Check-in between 2:00 PM and 10:00 PM
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available at scheduled times
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available.
    Cots (infant beds) are not available

    Payment types at the property

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for local cuisine breakfast: IDR 110000 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a fire extinguisher, a smoke detector and a security system

    We should mention

    This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    No pets and no service animals are allowed at this property

    Property is also known as

    Prime Plaza Kualanamu Medan
    Prime Plaza Hotel Kualanamu Medan Hotel
    Prime Plaza Hotel Kualanamu Medan Medan
    Prime Plaza Hotel Kualanamu Medan Hotel Medan

    Frequently asked questions

    Can I cancel my reservation for free at Prime Plaza Hotel Kualanamu Medan and receive a full refund?
    Yes, Prime Plaza Hotel Kualanamu Medan offers free cancellation on select room rates, because flexibility matters! Please refer to Prime Plaza Hotel Kualanamu Medan cancellation policy on our site for more details about any exclusions or requirements.
    Does Prime Plaza Hotel Kualanamu Medan have a pool?
    Yes, this property has an outdoor pool and a children's pool.
    Is Prime Plaza Hotel Kualanamu Medan pet-friendly?
    No, pets are not allowed at this property.
    How much is parking at Prime Plaza Hotel Kualanamu Medan?
    Self-parking is free at this property.
    What time is check-in at Prime Plaza Hotel Kualanamu Medan?
    Check-in is from 2:00 PM to 10:00 PM. After-hours check-in is not available.
    What time is check-out at Prime Plaza Hotel Kualanamu Medan?
    Checkout is at noon.
    Does Prime Plaza Hotel Kualanamu Medan provide a shuttle to the airport?
    Yes, there's a free airport shuttle.
    Where is Prime Plaza Hotel Kualanamu Medan located?
    Situated near the airport, this hotel is within 25 mi (40 km) of Great Mosque of Medan, Maimun Palace and Sun Plaza.
    4.2
    Very good
    32 reviews
    5 - Excellent
    15
    4 - Good
    10
    3 - Okay
    5
    2 - Poor
    1
    1 - Terrible
    1

    4.4/5

    Cleanliness

    4.2/5

    Staff & service

    4.5/5

    Amenities

    4.2/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Comfortable stay
    Stayed 1 night in Mar 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Nice stay
    Clean, comfortable stay and very handy for the airport.
    Stayed 1 night in Mar 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Feb 2020

    2/5 Poor

    Travelled with group
    Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
    Overpriced and disappointing
    Very over priced. Average hotel but convenient for airport. Terrible but expensive food. Poor facilities - the pool had a layer of scum and the gym was stuffy and lacked a/c. Smelly room and dated air conditioning. Decent bed and linen. Good size room. Wouldn’t recommend or go back. Better off staying closer to Medan
    Stayed 1 night in Jan 2020

    5/5 Excellent

    Travelled with group
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    The room was clean and comfortable. Its really close to the airport.Check in and check out was smooth and easy. Staff were friendly and helpful.
    Stayed 2 nights in Sep 2018

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