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Overview of Prime Plaza Hotel Kualanamu Medan

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Prime Plaza Hotel Kualanamu Medan

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportMedan (KNO-Kuala Namu Intl.)6 min drive
    Popular LocationGreat Mosque of Medan39 min drive
    Popular LocationMuseum of North Sumatra39 min drive
    Popular LocationMaimun Palace41 min drive

Choose dates to view prices

Superior Double Room

5/5 guest room rating
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

5/5 guest room rating
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

No guest room rating
  • 31 sq m
  • Sleeps 5
  • 4 Single Beds

About this area

Medan

Located in Medan, Prime Plaza Hotel Kualanamu Medan is in an area with good airport proximity. Great Mosque of Medan and Maimun Palace are notable landmarks, and travellers looking to shop may want to visit Sun Plaza.
Popular Location

What's nearby

  • Great Mosque of Medan - 39 min drive
  • Museum of North Sumatra - 39 min drive
  • Maimun Palace - 41 min drive
  • Tjong A Fie's Mansion - 44 min drive
  • Pantai Pondok Permai - 59 min drive

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 6 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering Indonesian cuisine. Serves breakfast, lunch and dinner daily.
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About this property

Prime Plaza Hotel Kualanamu Medan

3.5-star hotel with free airport shuttle and restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a coffee shop/café, 24-hour room service and a business centre. All 140 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and dishwashers.
Prime Plaza Hotel Kualanamu Medan offers 140 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Medan hotel provides complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

An outdoor pool and a children's pool are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Local cuisine breakfast available for a fee daily 6 AM–9 AM: IDR 110000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Indonesian

Business services

  • 1 meeting room
  • Business centre

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: IDR 110000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Hotel Kualanamu Medan Hotel
Prime Plaza Hotel Kualanamu Medan Medan
Prime Plaza Hotel Kualanamu Medan Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at Prime Plaza Hotel Kualanamu Medan and receive a full refund?
Yes, Prime Plaza Hotel Kualanamu Medan offers free cancellation on select room rates, because flexibility matters! Please refer to Prime Plaza Hotel Kualanamu Medan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Prime Plaza Hotel Kualanamu Medan?
As of 28 Jan,2021, prices found for a 1-night stay for 2 adults at Prime Plaza Hotel Kualanamu Medan on 6 Feb,2021 start from SG$40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Prime Plaza Hotel Kualanamu Medan have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Prime Plaza Hotel Kualanamu Medan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Prime Plaza Hotel Kualanamu Medan?
Self-parking is free at this property.
What time is check-in at Prime Plaza Hotel Kualanamu Medan?
Check-in is from 2:00 PM - 10:00 PM. After-hours check-in is not available.
What time is check-out at Prime Plaza Hotel Kualanamu Medan?
Checkout is at noon.
Does Prime Plaza Hotel Kualanamu Medan provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Prime Plaza Hotel Kualanamu Medan located?
Situated near the airport, this hotel is within 25 mi (40 km) of Great Mosque of Medan, Maimun Palace and Sun Plaza.
4.2
Very good
Rating 5 - Excellent. 15 out of 32 reviews
5 - Excellent 47%
Rating 4 - Good. 10 out of 32 reviews
4 - Good 31%
Rating 3 - Okay. 5 out of 32 reviews
3 - Okay 16%
Rating 2 - Poor. 1 out of 32 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 32 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean, comfortable stay and very handy for the airport.
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/5 Poor

Travelled with group
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Overpriced and disappointing
Very over priced. Average hotel but convenient for airport. Terrible but expensive food. Poor facilities - the pool had a layer of scum and the gym was stuffy and lacked a/c. Smelly room and dated air conditioning. Decent bed and linen. Good size room. Wouldn’t recommend or go back. Better off staying closer to Medan
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Its really close to the airport.Check in and check out was smooth and easy. Staff were friendly and helpful.
Stayed 2 nights in Sep 2018

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