4/5 Good
Edwin
20 Mar 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overview of Emerald Garden International Hotel
Photo gallery
Emerald Garden International Hotel
3.6/5 Good
Guests rated this property 4.2/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Medan Mall7 min drive
Sri Mariamman Temple9 min drive
Tjong A Fie's Mansion11 min drive
Medan (KNO-Kuala Namu Intl.)51 min drive
Choose dates to view prices
Executive Room (Executive Deluxe)
- 28 sq m
- Sleeps 2
- 2 Single Beds
Superior Room
- 28 sq m
- Sleeps 2
- 1 Double Bed OR 2 Single Beds
About this area
Medan
Emerald Garden International Hotel is located in Medan. Travellers who have shopping on the agenda can visit Medan Mall and Sun Plaza.
View in a map
What's nearby
- Vihara Borobudur - 4 min drive
- Medan Mall - 7 min drive
- Sri Mariamman Temple - 9 min drive
- Tjong A Fie's Mansion - 11 min drive
- Sun Plaza - 11 min drive
Getting around
- Medan (KNO-Kuala Namu Intl.) - 51 min drive
Restaurants
- Where to eat
- Meranti – Coffee shop offering Indonesian cuisine. Open daily.
- The Palace – Restaurant offering Chinese cuisine. Open daily.
- Lobby Lounge – Open daily.
- Executive Club – Serves breakfast daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- 2 restaurants
- 2 bars/lounges
- 24-hour room service
Things to do
- Children's pool
- Fitness centre
- Full-service spa
- Outdoor pool
- Outdoor tennis court
- Sauna
- Tennis
Family friendly
- Children's pool
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- Lift
Guest services
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Indonesian
Business services
- 3 meeting rooms
- Business centre
- Conference space (8780 square feet)
Outdoors
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Massages
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Hairdryer
- Shower/bathtub combination
Entertainment
- 32-inch LCD TV
- TV channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Safe
See similar properties
Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 150000 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: IDR 200000 per vehicle (one way)
- Rollaway bed fee: IDR 150000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Emerald Garden Hotel
Emerald Garden International
Emerald Garden International Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Medan
Hotel Emerald Garden
Emerald Garden Hotel Medan
Emerald Garden International Hotel Hotel
Emerald Garden International Hotel Medan
Emerald Garden International Hotel Hotel Medan
Frequently asked questions
3.6
Good
4.2/5
Cleanliness
4.0/5
Staff & service
0.0/5
Amenities
3.6/5
Property conditions & facilities
4/5 Good
Jack, SG
7 Nov 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay with little defect
3/5 Okay
THEVATHAS, MALAYSIA
24 Jul 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
improve the rooms condition and change type of foo
3/5 Okay
aisyah, Pekanbaru
30 May 2016
Liked: Cleanliness
Small Room
5/5 Excellent
Yunarto, surabaya
9 Dec 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay at emerald garden
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