City view

Reviews of Aloft Riyadh

Aloft Riyadh
2385 Olaya Street, Riyadh

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 154 reviews" "
Rating 8 - Good. 49 out of 154 reviews" "
Rating 6 - Okay. 15 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Violet, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down, the staff is what is unique and what I liked the most about this hotel! From Ahmed who checked us in, to Abdul who helped us to our room, right from the beginning at check-in, we knew we were in good hands. The evening of our second day, we wanted recommendations of nearby restaurants. The Bell Captain and his crew patiently fielded our questions. recommended several restaurants, and gave us useful information on distances, cuisine types, etc. While I do not remember the names of the captain and most of his staff who were helpful throughout our stay, I remember Mohamed Imran. He, like the others, was professional and courteous. Breakfast was very good! Good selections in the buffet.
Stayed 2 nights in May 2024

10/10 Excellent

Mohamed Mousa Soliman, Cairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay in a central location
Stayed 4 nights in May 2024

8/10 Good

Leili

Travelled with partner
Liked: Cleanliness, staff & service
Simple but nice / comfortable hotel

6/10 Okay

JOSEPH, ACHRAFIEH

Business traveller
Disliked: Amenities
Front staff with basic knowledge. Limited dining A 3 stars rating hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great staff!!
I had a great stay. The staff were exceptional-friendly, helpful and really attentive. Couldn't have been nicer.
Stayed 1 night in Oct 2023

8/10 Good

aLi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Karim, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms
Stayed 3 nights in Aug 2023

6/10 Okay

Morris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Could use a refresher
Hotel in need of renovation
Stayed 3 nights in Aug 2023

10/10 Excellent

Kumaraswamy

Stayed 2 nights in Jul 2023

10/10 Excellent

Prasad

Stayed 5 nights in Jun 2023

8/10 Good

Mohamed

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
location ++ comfort ++ communication with staff --
- Very good location in city centre with access to many places around, easy access to the hotel as well with car park in the basement. - Very comfortable and quiet.- You get nice sleeping there. - Top cleanliness top. - Great facilities altogether. - Staff is very friendly and kind but has serious difficulties to understand simple things. Had a couple of unnecessary miscommunications and misunderstandings which caused to go back and fourth to the reception.
Stayed 1 night in Mar 2023

8/10 Good

Mohamed

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great location & nice sleep. Comms not great
- Very good location in city centre with access to many places around, easy access to the hotel as well with car park in the basement. - Very comfortable and quiet.- You get nice sleeping there. - Top cleanliness top. - Great facilities altogether. - Staff is very friendly and kind but has serious difficulties to understand simple things. Had a couple of unnecessary miscommunications and misunderstandings which caused to go back and fourth to the reception.
Stayed 1 night in Mar 2023

10/10 Excellent

Alexander

Stayed 3 nights in Mar 2023

2/10 Terrible

Yogesh

Disliked: Staff & service
Stayed 3 nights in Feb 2023

8/10 Good

Marc

Stayed 2 nights in Feb 2023

10/10 Excellent

TANVIR

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached the hotel at 8am but they let us checked in with my kids…it was so nice of them.the front desk person Mr Mannan was really helpful to us..highly recommended this hotel.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

8/10 Good

Bruce

Stayed 2 nights in May 2022

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Frendly staff, modern hotel with big rooms. Nice pool, Sammy from concierge is very helpful and makes you feel welcome.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary nice
Stayed 1 night in May 2022

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to hotel when in RIyadh for an extended time
Aloft is my go to place for a room when in Riyadh - the staff are super nice, the facility is clean and reasonably priced. Good cafe and restaurant down on the ground floor and it is very conveniently located.
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Olaya district
No complaints, friendly staff, good amenities, clean rooms, stable & fast (FOC) wifi, good size room with king bed & fairly large bathroom. Only minor thing is water pressure can be tad too hot even when at low hot pressure (not many pax will appreciate this, its fine for me) had lunch once at restaurant, food was really delicious Pricing can be tad expensive, maybe its seasonable
Stayed 7 nights in Mar 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good service but bad wifi
The service at front desk was fantastic. The rooms were comfortable and modern but the pillows are horrible it’s like made out of like a thick plastic material. The wifi barely worked, the room service also barely had any options.
Stayed 3 nights in Mar 2022

6/10 Okay

Sana

Travelled with family
T
Stayed 2 nights in Nov 2021

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Enis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

8/10 Good

Mohammad Jahangir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 2 nights in Oct 2021

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice affordable hotel
Great convenient and affordable hotel - not much to complain about with it. Serves its purpose and has some very handy facilities.
Stayed 5 nights in Sep 2021

8/10 Good

Phillip

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Talal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Very nice hotel and strategic location
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the neighborhood, size of the room is great, super clean, and comfortable beds.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for tourists since it centers the area pretty well, great friendly staff, nice rooms, and one of the most great features i enjoyed is the quietness of the room and how well it is soundproofed.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the stay and fits my needs
Stayed 10 nights in Jun 2021

10/10 Excellent

essam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Stephen

Stayed 1 night in Jan 2021

10/10 Excellent

amal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good
Stayed 1 night in Jan 2021

10/10 Excellent

Nael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was the first time. It was a good experience. The rooms were very nice, clean, and very comfortable. We went there for 2 nights and The only thing I didn't like was that there is no body clean our rooms when we go out and we surprise when we go bake in the night.
Stayed 2 nights in Nov 2020

8/10 Good

Miss_J, Saudi Arabia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Olaya neighborhood. The hotel is just what one would expect from economy class. The room was surprisingly large and comfortable, super clean, too!
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Construction
The aloft is great as usual, however this was took for ever ti get to, due to road construction
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in all aspects. The staff is very friendly
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Great stay, clean, quite, food is delicious
Stayed 7 nights in Jul 2020

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unknowledgeable management
Although there are no laws in KSA banning non-wed expat couples from booking rooms, and the fact we have stayed at multiple hotels in the kingdom with no issue. This hotel without explaining would not except multiple forms of ID, and decided to pick my wife’s passport as the “Required” ID needed for scanning. We didn’t have my wife’s passport. Just DL and Iqama. This caused a huge logistical issue for us, and eventually worked out, but not before causing great unnecessary inconvenience to my wife and I.
Stayed 1 night in May 2020

10/10 Excellent

Forrest

Stayed 2 nights in Mar 2020