Rous Lench Hotels from S$68

"Clean and comfy. A bit corporate but still very pleasant. Some confusion (possibly by me) about whether it was prepaid, but that is an Expedia issue."

"This place was fantastic!"

"Lovely hotel. Nice large room, clean and comfortable. Would definitely stay there again."

"*** Avoid this hotel *** No mention of the extensive building works ebing carried out. Building work started at 7.10am inside the hotel waking us all up Workmen peerig into the room when my 11 year old is getting changed from the shower when they are on a lift on the outside of the building (we were on the 4th floor) When complaining to the staff at the hotel they said we would recieve a full refund - now they are ignoring us and wont return emails Asked for their policy of work hours for the building works - was told verbally not before 9am for inside work. Manager at the hotel will not put this in writing Have asked for complaints proceedure from the same manager - emails now ignored Asked for the policy on informing guests that workmen maybe accessing higher floors from the outside of the building - again ermails ignored Would I stay here again? No. Would I book another Village Hotel? No. I have emailed and emailed (seems to be the only option as no telephone number for customer services) and again emails have been ignored. I travel on business a lot and stay in lots of different hotels and this has to be by far the worst hotel i have stayed in for a long time. Run by a manager named Daniela who will run for the hills if she gets asked any questions that are not on the script. AVOID!! "

"Reception Staff were great, very pleasant, restaurant staff not so great, we waiting 15 mins to be seated for breakfast, breakfast was awful, Bacon not cooked, no eggs, Ants crawling on the bar where the pastries, cereals and juices were. The carpets on the corridors were absolutely filthy they were clearly having renovations carried out at the hotel which we were unaware off at the time of booking. We booked a superior room has we required a fridge only to find no fridge, no bottled water, no toiletries ( all had clearly been watered down). The mattress was hard and during the night doors were been slammed so not a great night. Would not recommend and will not be going back."

"Evening meal in the Bistro was tasty and well priced. Breakfast was good. Reception & bar staff were all very friendly."

"Great budget hotel with ample parking and comfortable, clean facilities. Located next to a pub serving food including breakfast and a short walk from Wether spoons and Aldi/Asda. Definitely would recommend 5*"

"Why do we have to suffer the abomination that is check-in on the infernal selfcheck-in system? Every time the thing locks up and needs a human to intervene. Sort it out for heavens sake or bin it !"

"Large room, soft mattress, plenty of pillows. Room was very how and no air con but a fan was provided. Breakfast included which was ok but awful coffee. Area was nice looking over the golf course"