Alcester Hotels from S$58

"Clean and tidy. Bar staff excellent, reception manageress really not"

"Peaceful, clean and staff courteous"

"Great Location, right next to the canal. Plenty of bars and restaurants on the doorstep. All the staff were really helpful. Internet very good, hotel clean and tidy. Breakfast was also very good with plenty of options. All in all a great stay and will use again for our next stay in birmingham. "

"Lovely stay. Quiet room and well equipped. Lovely view over the lake. Check in staff were lovely and the spa team helpful - it was busy in the pool so make sure to book a slot by calling the reception to avoid disappointment! Excellent "

"Wonderful stay at Crowne Plaza. Everything was perfect. The room was clean and the bed was super comfortable. Breakfast was 10/10. The best thing about the experience was the staff. A big thank you to everyone for making us feel so welcome (especially Finn and Hans at Reception). Service at breakfast was exceptional. Can't wait to return! "

"The hotel in general was ok. Having to book a table in the bar was not ideal when we wanted a quick drink. Room cleaning was really late and after spending a day out expected room to be clean when we arrived back at 4,30pm - it was not. Not much step free access , so not ideal if got mobility issues. We stayed on the 2nd floor and there was a wedding reception on the first floor on our first night, the noise was awful and went on until 2am, we had to complain along with a number of other guests, we were offered a higher floor room and a bottle of Prosecco. Staff were polite and courteous and couldn’t fault them but I don’t think we will be rushing back."

"There are no rooms without carpets - bad news for those of us suffering from asthma. Good news is that you can open the window to get some fresh air. Breakfast was poor, no veggies. Burnt smell, noisy and nothing extra"

"Room did not smell nice, pillows very poor. Bathroom door would not shut. Staff not very welcoming on arrival. Breakfast nice."

"The Hotel was lovely. Great quiet location with everything needed. The staff were very friendly and helpful with what we have asked for. The breakfast was fabulous and very delicious. Same stands for the main restaurant the food was amazing. Only small recommendation I would give is for the spa facilities. They need some improvement. The pool water was not very warm as I was with my small daughter and I would not say is really considered for small children. The sauna as well it was not that hot I had to stay 30min to start feeling it, in some other spa’s I barely can stay for 15min. Even with that we had a great time. I would definitely recommend it to anyone looking for something special. And hopefully the hotel will consider to make some improvements of the spa for the future. "