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Reviews of Hotel Schweizerhof Gourmet & Spa

4 out of 5
Hotel Schweizerhof Gourmet & Spa
Haltenstrasse 10, Saas-Fee, VS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 100 reviews" "
Rating 8 - Good. 21 out of 100 reviews" "
Rating 6 - Okay. 7 out of 100 reviews" "
Rating 4 - Poor. 1 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Boris, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the hard or the ski village. Amazing SPA.
Stayed 3 nights in Jan 2024
Response from David Claerebout / Assistenz Direktion on 16 Jan,2024
Dear BorisThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,David Claerebout

10/10 Excellent

AMORNRAT, FORT WALTON BEACH

Stayed 3 nights in Jan 2024
Response from David Claerebout / Assistenz Direktion on 9 Jan,2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,David Claerebout

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great service. Bathrooms a bit old.
Stayed 1 night in Jul 2023
Response from David Claerebout on 26 Jul,2023
Thank you for your review, we are glad that you liked it. The hotel will be renovated in 2024 and the bathrooms will also be done then.Best regards

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super professional, customer service was a top priority to the hotel
Stayed 4 nights in Jul 2023
Response from Jacqueline Schmutz on 22 Jul,2023
Lieber PeterVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Excellent

William, Rocklin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility for R & R or an active stay skiing, touring, or hiking. The staff was friendly and helpful. The service was excellent. The room was comfortable, well appointed and very clean. Would definitely stay here again when visiting Saas Fee.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

Jens viggo

Travelled with family
Liked: Cleanliness, staff & service
Good location but getting slightly old
The hotel could need a refurbishment but staff is well trained and there is a Good shuttle service
Stayed 3 nights in Feb 2023

8/10 Good

Panagiotis

Stayed 1 night in Mar 2022

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Consistently inconsistent
The property does not appear to have had a refurbishment any time in the last decade or two. Whilst the staff were very friendly, service standards were very inconsistent. From things missing at breakfast (spoons saucers etc) to house keeping not restocking things. We had a suite with a fireplace and the hotel does not let you light the fire (presumably for instance reasons) One must ask reception to come and light it. Often the request was not passed on or just forgotten. It became a kind of evening sport to time how long the fire stayed lit after the staff left the room. Best time was 7 minutes. The mattress reminded me of sleeping at my grandmother's place. Very, very soft, and needing a ladder to climb out of the hole in the morning. I ended up sleeping on the pull out couch. Room set up was..... weird.... The WC was the only private place with the "bathroom" sink on a central island and the spa bath and clear door shower providing no privacy. Not ideal for a family stay.
Stayed 5 nights in Dec 2021
Response from Ihr Schweizerhof Team on 31 Dec,2021
Dear Timothy Thank you for your review and for taking the time to write us feedback. We take your criticism to heart and will discuss it with the team so that we can make it better for the next guests. We would also like to inform you that we will be renovating the hotel and the rooms from the summer onwards. We would be delighted to welcome you again.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend in Saas-fee
Amazing weekend in this hotel. From check-in to check-out service was great! Excellent location. Front desk staff is extremely efficient, pleasant and helpful most especially Davide. Hotel room is clean and has an old time charm. Restaurant is great, food is exquisite. I highly recommend this hotel.
Stayed 2 nights in Dec 2021
Response from Davide Possetti - Chef de Reception on 25 Dec,2021
Dear Guest thank you very much for your review. We are really happy that you could enjoy the stay! We hope to welcome you again in the future. Kind regards Your Schweizerhof Team

10/10 Excellent

Dita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the place. The rooms actually look better in real life then in pictures. Very friendly staff and the food was delicious.
Stayed 6 nights in Oct 2021

10/10 Excellent

Eric Pascal

Stayed 1 night in Sep 2021

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive break in SaasFee
Very good experience. Friendly welcome, very good restaurant, impressive breakfast. A very good stay in Saas Fee.
Stayed 2 nights in Aug 2021

8/10 Good

Julien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine and the people were quite friendly. Food was excellent and room and pool facilities as expected.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first hike above 4000m (Allalinhorn) took place with such luxury! The three-story spa / sauna was simply beautiful. Hotel is well placed, staff were so friendly and helpful with the smallest of enquiry. Strongly recommended!
Stayed 2 nights in Sep 2018

6/10 Okay

julie

Liked: Property conditions & facilities, room comfort
Lovely chic hotel in Alps
It is a beautiful hotel with very good spa area. Half-board is offered and is adequate but not superb for a four star+ hotel. Housekeeping spotty, depending on who did it. Not exceptionally welcoming like so many other hotels. Impersonal but professional.
Stayed 9 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay, thanks. We were warmly welcomed, enjoyed the pool and the lovely views. We had a wonderful breakfast after a great night sleep. Thank you and perhaps see you in winter.
Stayed 1 night in Aug 2018

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shawn, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay for couples
First time skiing holiday was great! Ski Room was convenient and convenient transfer to ski lift.

10/10 Excellent

Meir, Antwerp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel!
Second time i have been there, i am a huge traveller, spending every week in another hotel around the world, this is the best hotel i have ever been!! Special tnx to the belgian receptionist! She is one of a kind!!

10/10 Excellent

John, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for relaxation and enjoying recreation
The staff are very pleasant and hospitable. The restaurant is good for breakfast and for dinner. Spa facilities are fine.

8/10 Good

Magdy

Liked: Cleanliness, staff & service
expansive
Stayed 1 night in Mar 2024

6/10 Okay

Stephane

Travelled with family
Disliked: Property conditions & facilities
Accueil correct sans plus; infrastructure (chambre) vieillissante. Quelques interrogations donc sur le rapport qualité/prix et, au-delà de la rente de situation, sur l’avenir de ce genre d’établissement (à moins de procéder à de massifs investissements).

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Dennis

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel heeft onze verwachtingen niet waargemaakt
Op zich prima hotel, echter bij aankomst was er een teleurstelling de shuttle service kwam niet omdat men niemand had op dat moment..... moesten maar gaan lopen met onze spullen. wat niet te doen is met zo veel spullen. uiteindelijk een taxi genomen voor 10min reis tegen 25 euro kosten. toen wij gingen skien werden wij door een hele vriendelijke heer naar de piste gebracht en die zei bel gerust als jullie weer gehaald moeten worden. (het is niet ver maar ver genoeg om niet te willen lopen met ski spullen) bij terug komst zei de dame achter de receptie dat ze ons niet gingen ophalen omdat het nog geen "ski seizoen was" ik zei dat het belachelijk was en dat wij het wel hebben afgesproken. uiteindelijk werden wij toch gehaald. discussie zou na mijn mening gewoon overbodig moeten zijn. de manier waar op was ook niet echt heel vriendelijk. verder zijn de bedden slap en zakt door. mensen met zwakke rug zou ik niet aanraden hier te slapen. restaurant mensen waren wel heel vriendelijk en kundig. eten was ook prima en ook uitstekend ontbijt. bij de receptie was een heer wel erg vriendelijk. service gevoel , prijs kwaliteitsverhouding vonden wij echt niet goed.
Stayed 5 nights in Oct 2023

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from David Claerebout on 18 Oct,2023
Lieber JeromeVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

10/10 Excellent

pasquier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023
Response from Jacqueline on 8 Aug,2023
Lieber Herr FluriBesten Dank für das gute Feedback. Es freut uns, dass Sie einen schönen Aufenthalt bei uns hatten.Wir freuen uns, Sie schon bald wieder begrüssen zu dürfen.Freundliche GrüsseJacqueline Schmutz / Resident Manager

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe Hotel
Hotel de très très grande qualité avec un service au top
Stayed 2 nights in Jun 2023
Response from David on 7 Jul,2023
Merci beaucoup pour votre confiance et à très bientôt

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Silvan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Schöner Wellnessbereich!

6/10 Okay

Desanka

Travelled with family
Disliked: Amenities
Es riecht überall unangenehm. Besoners im Loby und SPA. Eine mischung aus chlor und Schimmelduft
Stayed 2 nights in Oct 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt, super Service.
Stayed 2 nights in Aug 2022

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Christophe

Stayed 1 night in Apr 2022

10/10 Excellent

Annett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Eggertswyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
toller Aufenthalt
Stayed 3 nights in Mar 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service
Personnel très sympathique, beau spa, Shuttlebus pour le ski
Stayed 1 night in Mar 2022

10/10 Excellent

Yves-Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saas Fee est un magnifique endroit, chaleureux
L'hôtel est très bien placé au centre du village Le service pour nous conduire aux départs des télécabines est parfait et disponible à tous moments. L'accueil et le service de l'hôtel est irréprochable
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

8/10 Good

pontus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Maryclaude

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021