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To be honest how this made 4 stars in beyond me, we stayed the first night and left to find another hotel,
Restaurant closed at 3pm, no bar or drinks available,
Shower broke in one room, AC not Working in One Room,
Scott
Stayed 2 nights in Feb 2023
Response from bow on 18 Feb,2023
sorry for the inconvenience The hotel will continue to improve.
I book for 2adults 1 children.. but i miss read properly , so i just get 1king bed.. for 3people sleep
Sammuel
Stayed 2 nights in Dec 2019
Response from Beat Regards, Mrs.Sirisin Phumdaung Snr. Front O on 14 Jan,2020
Dear Valued Customer,
Thank you for your comments. I apologize for the problems that you encountered during last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made if it is convenient. I would like to discuss you experience future, so that I might learn more about how to improve our property and service for you and out other guests. Please free to call me at the office number below.
Thank you for staying with us, and we look forward to another chance to serve you.
The room is very clean and front desk staff also very nice. Although I reach early before the check in time, they also allow me to check in early.
Zu Xian
Stayed 1 night in Jun 2019
Response from bow on 23 Jul,2023
Dear Valued Customer, Thank you for this review and feedback so that we are might learn more about how to improve our property and service for you and out other guests., We appreciate your comment! Thank you for staying with us, and we look forward to another chance to serve you.
Response from Nanthita Impraphantree on 10 Oct,2019
Dear Khun Heong,
Thank you for choosing to stay at MBI Resort Hotel, Dannok!
Once again, many thanks for taking the time to post your feedback
We appreciate your recognition and looking forward having you back soon.
Kind regards,
Nanthita Impraphantree
8/10 Good
FaizalMS, Sg Petani
Travelled with family, Travelled with family and small children, Travelled with partner
The shuttle service provided is excellent & very much apprreciated
FaizalMS
Stayed 1 night in Mar 2019
Response from Nanthita Impraphantree on 10 Oct,2019
Dear Khun FaizalMS,
Thank you for choosing to stay at MBI Resort Hotel, Dannok!
Once again, many thanks for taking the time to post your feedback
We appreciate your recognition and looking forward having you back soon.
Kind regards,
Nanthita Impraphantree
Good location.very peaceful.good staff service especially Recepnist.beds cleaness should be give importent little bit.
Verified traveller
Stayed 1 night in Mar 2019
Response from Nanthita Impraphantree on 10 Oct,2019
Dear Khun Anonymous,
Thank you for choosing to stay at MBI Resort Hotel, Dannok!
Once again, many thanks for taking the time to post your feedback
We appreciate your recognition and looking forward having you back soon.
Kind regards,
Nanthita Impraphantree
Response from Nanthita Impraphantree on 10 Oct,2019
Dear Khun Anonymous,
Thank you for choosing to stay at MBI Resort Hotel, Dannok!
Once again, many thanks for taking the time to post your feedback
We appreciate your recognition and looking forward having you back soon.
Kind regards,
Nanthita Impraphantree
6/10 Okay
Basant
1 Feb,2019
Liked: Cleanliness, staff & service
Decent but a bit run down hotel
The property seemed much nicer in pics but it reality it was just ok. While the staff was fine, the property itself is a bit run down. It was a bit far from rest of the hotels/shops around although that was compensated by the free shuttle service provided by the hotel. The biggest let down for me was the food - it is just average. Overall, considering the size of the town, it was unexpected to find even a hotel this big and facilities.
Basant
Stayed 2 nights in Jan 2019
6/10 Okay
SIN YAN
20 Jan,2019
Liked: Cleanliness, staff & service
Not too bad
Overall not too bad. The location is far from the main road. Gotta walk if you want to have some night life.
SIN YAN
Stayed 2 nights in Dec 2018
6/10 Okay
Verified traveller
14 Dec,2016
Liked: Room comfort
Disliked: Staff & service
Unfriendly staff as if you owe them money
The front office staff can make do with some training reminding they are from the service line. Never expected that a resort of such standard are placing these kinda standard of front office staff from the manager to the staff. Even if the housekeeping staffs are great and the room was OK this kinda reception is a spoiler to your vacation mood...