Dear Roger,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Amanda,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Lisa, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Plaza Fisherman’s Wharf.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us, so your comments are greatly appreciated. We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Diana,We are delighted that your stay with us was a success.We are glad that you enjoyed the service we provide to our guests.We hope that you will have an even better experience with us again soon.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Michelle,Thank you for taking the time to write a great review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Riziel,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Norge,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Roni,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza Fisherman’s Wharf! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Maribel,Thank you very much for choosing us and for sharing your review about your last stay.Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations.We hope to have another opportunity to welcome you back for an enhanced experience.With our best hopes we remain,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Sherry,Thank you for sharing your experience with us!It's truly saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.Have a great day,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Ranajit,Thank you so much for your review!It was a pleasure to have you with us. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Selvi,We appreciate your kind words about our hotel and the time you have spent writing them.It is very valuable to us that you have fully enjoyed each and every one of the services provided in our accommodation.We only wish, with all our heart, to welcome you again at any time.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear elizabeth,Thank you for your comment, We are sorry to hear that you left with those feelings about our facilities.It is disappointing for us that you did not feel comfortable with the smell although we would have been very happy to assist you during your stay with the housekeeping department, who are always ready to help with the wellbeing of our guests.On our website you will find the wide and varied range of hotels that we have and the information corresponding to each one of them. We are convinced that you will find the one that best suits your needs.We would be delighted if you would give us the opportunity to welcome you back to one of our facilities, so that we can present you with the wonderful experience we are accustomed to offering, 100% satisfactory.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Jean Marie Rogers,Thank you very much for your positive review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Manasa,Thank you so much for visiting us and posting this review. We are glad you fully enjoyed your stay.It would be great to see you again soon. Until then, all the best! Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Tamatha, Thank you for choosing once again RIU, and for your review of Hotel Riu Plaza Fisherman’s Wharf. All the feedback you have given us is highly appreciated!We are glad that you found our location ideal.However, we certainly regret to hear that several things throughout your stay did not meet your expectations. It is clear from your review your stay was not completely what we would expect our guests to experience and not our norm as our many past reviews reveal. Please note that your concerns have been passed on to our management. Your feedback will aid us in improving the value we offer our guests.We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Erika,Thank you so much for your nice words and for the rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Apreciada Ana Gabriela,Gracias por elegirnos, Intentamos hacerlo siempre lo mejor posible con el fin de que nuestros huéspedes vivan una agradable estancia entre nosotros.Nos gusta conocer las sensaciones con las que se marchó de su visita y así poder afirmar que nos encantaría que volviera a visitarnos en alguna ocasión.Cordialmente, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Dianne, Thank you for choosing once again RIU, and for your review of Hotel Riu Plaza Fisherman’s Wharf. All the feedback you have given us is highly appreciated!We are glad that you found our location ideal.However, we certainly regret to hear that several things throughout your stay did not meet your expectations. It is clear from your review your stay was not completely what we would expect our guests to experience and not our norm as our many past reviews reveal. Please note that your concerns have been passed on to our management. Your feedback will aid us in improving the value we offer our guests.We hope you will stay with us again as we would love the opportunity to convince you also on the bad points you mentioned.Kindest regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Kay,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.We will be waiting for your next visit.Loving wishes, Kay!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Vikash,Thank you very much for choosing us and sharing your opinion.Nonetheless, we regret to learn of your discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Kylie,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit, Kylie.Loving wishes!Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Jean-Paul,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear PAMELA,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear raymond,Thank you for your great review and for spending time with us at the Hotel Riu Plaza Fisherman’s Wharf.We're delighted we were able to live up to the expectations you had of us. However, we are sorry to learn that you did not agree with the layout of the bathroom. It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Zain,Thank you for your feedback. We are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us.We hope we see you soon again!All the best, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Taylor,Thank you so much for taking the time to review your stay and for the rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Richard,Thank you for taking the time out to leave a great review!We are glad to hear our service exceeded your expectations and you had an excellent time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Dear Polly,It is wonderful to know that you enjoyed your stay with us so much.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager