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"Good"

"Absolutely no regrets on staying here. It may be an older hotel but it is so well maintained. We had a 2 queen bed accessible room which was actually accessible. By that I mean the room was spacious with plenty of room to move a walker around. The bed was at a height that I could get on without a step stool. That is so appreciated as other hotels seem to have a fixation on ridiculously high beds. The staff were all very friendly and so helpful. Kudos to Vincent for being so helpful. It was a nice touch to be texted daily to check if we needed anything. We ate in Jason’s restaurant both nights. Everything was delicious and the staff were great - friendly and cheerful. Excellent experience. Bottom line, while it is more expensive than other hotels, it will be our choice when we have to travel anywhere close. Thank you to everyone at this Hilton!"

"Yes"

"second time stay at the monterrey park location and i’ll definitely keep choosing when im in LA , thank you Holiday Inn!!"

"All good"

"The hotel was welcoming, room clean and bed comfortable"

"Horrible experience, an individual who claimed to be hotel staff knocked on my door and demanded that I move my car from a parking spot she stated was reserved (no visible reservation signage at the spot). The staff is no help easing the situation. highly unsafe and distressing experience overall how access to guest areas is controlled and how staff handle such situations"

"We had a nice room and the bed was very comfortable, with four pillows and a nice down comforter. There were some issues with our room, though. The bathroom door was difficult to close and some of the paint had been scraped off because of poor alignment. The outlets between the beds did not work. The outlets inside the bathroom did not work either. When we went to checkout, I had been charged $5.42 for making coffee inside the room. The person at the front desk removed the charge. Then, after checking out and leaving, our credit card was charged $9.95. Apparently, housekeeping said that we used a bottle of Fiji water that we did not use. What is going on with housekeeping at this Westin? The beds were comfortable and nice, but the rest was not okay."

"Great stay! "