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"Honestly I stayed on the Diamond side the room was not what I expected, great view but definitely not worth the price there were stains all over the curtains, the little seating area in the room, the carpet left a lot of nasty stuff on my feet I had to use à wash cloth to clean my feet before putting my shoes on…sadly I didn’t know this and went to the spa to get a massage and my feet looked dirty "

"Rooms felt kind of small but reminiscent of hotel rooms in Asia. For larger oversized Americans it feels kind of cramp. The beds were comfortable. The buffet was ok but not as good as other holiday inn express in the mainland we have stayed at. But we looked forward to rushing down to get a table each morning before it filled up. The only downsides were that the AC in the room is extremely loud and noisy. If they could get quieter ones it would be perfect. Even though these are old window units the sound seemed to be inside room rather than outside. "

"Nice service"

"Yes, it wasn’t as advertised on Expedia. We had to change to a new room because the photos were inaccurate. The room even had a cockroach (only one) However, the staff were very friendly and conscientious. It’s a great spot to the beach and all the shopping. No other real concern. "

"Great convenient location, everything you could need is walking distance unless you need a big grocery store. Just catch a taxi or Uber it's about $15 each way to Walmart. Beach is right there. They supply shampoo conditioner body wash and lotion. Also on 3rd floor they have sun block free . Free beach towels. I wished I had known all this I could have saved some luggage space. You can also ask for a microwave in your room. Our view was great. The only thing I disliked was the sewage smell in the 1st floor in lobby. It wasn't always but when the smell was there it was there. Cleaning service was great. If we came back to Hawaii I would definitely come back here."

"Love the stay at Waikiki village"

"Airport shuttle was the best benefit the hotel had. It felt dirty and gritty."

"Continental breakfast. Could see beach a little apartment blocked moat of it."

"Great rooms and amenities, but the best part about Outrigger Reef and the reason I come back every year, is the fantastic staff."