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Best Western Inn

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Choose dates to view prices

Photo gallery for Best Western Inn

Exterior
Bathroom
Exterior
Lobby
Free continental breakfast
Located near Santa Cruz's iconic Boardwalk, the Best Western Inn offers a comfortable stay with continental breakfast, a business center, and in-room WiFi. Guests appreciate the helpful staff and proximity to the beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
The current price is S$125
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave (Oversized Room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the area

Map
126 Plymouth St, Santa Cruz, CA, 95060

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 12 min walk - 1.0 km
  • Santa Cruz Wharf - 5 min drive - 4.7 km
  • Santa Cruz Beach Boardwalk - 5 min drive - 3.3 km
  • Mystery Spot - 6 min drive - 5.5 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taqueria Los Pericos - ‬14 min walk
  • ‪Jack in the Box - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Best Western Inn

Hotel near Santa Cruz Beach Boardwalk
Free continental breakfast, a gym and a business centre are just a few of the amenities provided at Best Western Inn. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A TV in reception, a 24-hour front desk and a water dispenser
  • A vending machine, a front desk safe and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Best Western Inn offer comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Reception

Comfort Inn Santa Cruz North

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.6 out of 10, Excellent, 1,158 reviews
The price is S$127
includes taxes & fees
18 Nov - 19 Nov
Comfort Inn Santa Cruz North

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Children under 14 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Santa Cruz
Best Western Santa Cruz
Best Western Inn Hotel
Best Western Inn Santa Cruz
Best Western Inn Hotel Santa Cruz

Frequently asked questions

Is Best Western Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Inn?

As of 1 Nov, 2025, prices found for a 1-night stay for 2 adults at Best Western Inn on 2 Dec, 2025 start from S$124.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Inn?

Self-parking is free at this property.

What time is check-in at Best Western Inn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Best Western Inn?

Checkout is at 11 AM.

Where is Best Western Inn located?

Located in Westside Santa Cruz, this hotel is steps from Ocean Street and within 3 mi (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Santa Cruz Mission State Historic Park are also within 1 mile (2 km).

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Best Western Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Stayed 2 nights in May 2025

6/10 Okay

Richard

Disliked: Amenities
Basic room. Food options were ok and the outside area was sketchy. Free parking and kitchen staff were great. Air conditioner was loud and made sleeping very difficult.
Stayed 2 nights in Aug 2025

6/10 Okay

Fabio

Old structure, in periferic area. The stairs and other structure are poor and not good maintenance
Stayed 1 night in Aug 2025

8/10 Good

ramona

Liked: Amenities
Okay 👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Madonna

Liked: Cleanliness, property conditions & facilities
Frontdesk staff should at least welcome guest.Frontdesk need customer service training how to welcome guest.Place is clean though.
Stayed 1 night in Jul 2025

10/10 Excellent

Hector

Professional staff Very helpful in answering my questions Clean rooms and comfortable bedding
Stayed 1 night in Apr 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was newly remodeled and it was nice. Breakfast options were decent. Staff was also friendly.
Stayed 1 night in Apr 2025

4/10 Poor

Sandeep

Liked: Staff & service
Disliked: Amenities
The toilet kept running; the hair dryer and fridge were broken. Requested for housekeeping services but never were honored. I didn’t expect that. I have stayed at different Best Western Hotel locations before but the experience here was not the best
Stayed 3 nights in Jul 2025

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Close to UCSC
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to tourist destinations!
Stayed 1 night in Feb 2023

8/10 Good

Prasad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was OK but not up to the standard we expected of Best Western.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very clean and comfortable. Our room was spacious with jet tub. Location was also a plus. Good breakfast. Would book again
Stayed 2 nights in Jan 2025

4/10 Poor

Sophanna

Liked: Staff & service
I was showering and the water wasn’t running properly. Little to none came out until 10 minutes later
Stayed 1 night in Jun 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to and parking was abundant.
Stayed 1 night in Jul 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice staff, breakfast and comfortable room
Stayed 1 night in Dec 2022

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Great customer service, hot breakfast and exercise room
Stayed 1 night in Mar 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice service
Stayed 1 night in Aug 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night, I will never be returning. Awful experience, rude staff and so loud you could hear everything, especially when anyone walked or knocked on a neighboring door. The area is filled with homeless people, I would not recommend this area, or this property. When I told them about my experience, they were completely dismissive and lied about their cancellation policy (I wanted to cancel my second night there so it went to waste). Save your money, go next door, or really anywhere else.

4/10 Poor

Raul

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommended

Super noisy area neighbors were up all night power went out because the breaker tripped and they couldn’t find the breaker no Internet
Stayed 1 night in Jan 2025

8/10 Good

Sharyl

Liked: Cleanliness, staff & service
Nothing outstanding except friendly staff. Hot breakfast available but no syrup on day 1 and on day 2 no waffles, on both days out of most food options
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

College mama

I drove my daughter down to UCSC and needed a handy place to sleep before heading home. The room was spacious, bed was comfy, and bathroom set-up was good too. I felt safe.
Stayed 1 night in Sep 2022

8/10 Good

Heather

Disliked: Amenities
Bathroom fan was loud and needed to be replaced. TV had two remote controls which was confusing to get service. Tiny breakfast area dealing equally annoyed travelers having to navigate such a tiny space for an entire motel.
Stayed 1 night in Jul 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Kept having to go back to office to have room key programed to open our motel room door!
Stayed 1 night in Nov 2022

6/10 Okay

Isaiah

Liked: Staff & service
This place was average but for the price not that great; thought I’d pay a little more to get a nicer hotel but it was relatively average. The area of Santa Cruz is full of homeless people and becoming the next San Francisco. The walls are quite thin and the beds are super stiff and uncomfortable. Front desk was alright as they were training someone new. And if this property is full then good luck because there’s hardly any parking. That’s why their policy is one car per room. Other than that it was relatively average like I said. So don’t set your bar high coming here like I did. Because the pictures don’t paint the picture of reality.
Stayed 1 night in Oct 2024