On the beach, sun-loungers, beach bar
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Reviews of La Playa Estrella Beach Resort

3 out of 5
La Playa Estrella Beach Resort
Brgy Pook, Santa Fe, Santa Fe

Reviews

5.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 3 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

annabelle, Tampa, Fl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach front
Beachfront but be ware of stray dogs congregating at the beach that are violent and dificate at the hotel premises and beach. Expect Corkage fees for outside drinks and food. The restaurant is unreliable, food and service are inferior but price is good.
Stayed 5 nights in Jun 2018
Response from La Playa Estrella on 11 Jul,2018
Greetings! Thank you for your feedback.

2/10 Terrible

Thez

Disliked: Staff & service, property conditions & facilities, room comfort
Not happy with regards to service and until now I’m still suffering from insect bites, bunch of mosquitoes flying in the room after we had supper.. my sister and I are full of redness and bites .... bedbugs... euwwwhhh!!
Response from La Playa Estrella on 5 Jun,2018
Hi Thez! We apologize for the hassle and inconvenience that happened. Rest assured we will review and take the necessary steps to correct these. Thank you for pointing this out to allow us to improve our facilities and services.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
nice hotel close to the beach
nice hotel, overall stay was pleasing, staff are not so welcoming especially the guard on duty at night
Stayed 1 night in Jan 2018

6/10 Okay

Arnold

The only good thing about this resort is very relaxing and quiet place. And here our bad experience in the resort. Restaurant food very slow service. Room toilet very smelly. Wifi not working while its ON. They didn’t even told us that it’s under maintenance. (Replied from hotels.com after reviewing our stay) They should have just switch it OFF. Or tell us immediately what’s going on with their WIFI.
Stayed 1 night in Jan 2018
Response from La Playa Estrella on 5 Jun,2018
Hi Arnold! We apologize for the hassle and inconvenience that happened. Rest assured we will review and take the necessary steps to correct these. Thank you for pointing this out to allow us to improve our facilities and services. We have improved our WiFi facilities to provide a more pleasant experience.

8/10 Good

Jopi, Cebu, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
It was a nice experience. Nice beach front view and the staffs were so kind. The placement of the aircon should be placed in a more accessible area in which it can’t be trapped in the wall of the room. The TV’s cable it hasn’t load so we can’t use. Probably I would suggest that they would place a mini refrigerator in each room.
Stayed 1 night in Dec 2017
Response from La Playa Estrella on 12 Jan,2018
Hi ma’am /sir. La Playa Estrella is under new management. Those two building facing each other these are existing one. We are just building new rooms at the moment and improvising what we can. Sorry for the inconvenience. Thank you.

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in Feb 2020

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019

4/10 Poor

Artiom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aldrig mer
Jag skulle aldrig bo här igen! Vi lämnade efter halva vistelsen då det låg för långt bort från allt och det var smutsigt och frukosten var dålig
Response from La Playa Estrella on 5 Jun,2018
Hi Artiom! We apologize for the hassle and inconvenience that happened. Rest assured we will review and take the necessary steps to correct these. Thank you for pointing this out to allow us to improve our facilities and services.