Apstartours, Santeo hotels

"The staff, especially Daisy, were professional, friendly and especially accommodating. Daisy was attentive and took excellent care of us. The young men were attentive and helped us with our luggage. When it was less crowded, I had efficient service in the restaurant. One suggestion, instruct the guests on how to turn on the hot water for showers. Also, before booking, advise the guest that there are no elevators "

"Excellent, front desk associates were great.very polite and helpful."

"The rooms are a little out dated and run down, but everything works just fine. Actually for Ghanaian standards it is very impressive. The staff are the best part of this hotel. Friday and Saturday there is loud evening music on the upper floors so do request a quiet room if you need this."

"Hotel was unique especially services received from Roland and and the ladies working at the front desk of the hotel was exceptional I promise to recommend this hotel to all my friends, family and Colleagues "

"Loved the glass block shower room. Plenty of hot water and shower head worked great. Room clean, sheets clean and crisp, bed comfortable. "

"Disappointing response from reservation team while trying to book. Confirmed for airport pick up but hotel did not arrange. Meal options were limited and small portions along with very restrictive "complimentary" breakfast. Overall service and care of customers was quite low."

"Cockroaches. I stayed there two nights, killed about 10 of the little bast**** I complained, they said they would spray, they didn't. Front desk service was, poor, unprofessional, half the time there was no one at the front desk. They encouraged me to never book using Hotels.com again, they wanted cash. Swimming pool was so cloudy I never entered the water. I will never stay here again. Oh and breakfast was two eggs and two fried hot dogs. "

" I was disappointed. Bath room was not good -- water pressure inadequate -- no toilet tissue -- when asked for coffee they brought hot water only. A motel would have better service. It is a shame on expedia -- I will not depend on expedia's recommendation -- I book atleast 6 times a year with expedia the last two times were very bad and disappointing, "

"great trip , and excellent service and interpersonal interaction "

"The hotel doesn't have a good breakfast. Too much noise at night. "