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Outdoor pool, open 8:00 AM to 7:30 PM, pool cabanas (surcharge)
Outdoor pool, open 8:00 AM to 7:30 PM, pool cabanas (surcharge)
Outdoor pool, open 8:00 AM to 7:30 PM, pool cabanas (surcharge)
Premium bedding, down duvet, pillow top beds, minibar

Guest reviews

4.2/5 Very good
474 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationPontifical Catholic University of Chile6 min walk
Popular LocationSanta Lucia Hill12 min walk
Popular LocationClinica Santa Maria15 min walk
AirportSantiago (SCL-Arturo Merino Benitez)23 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 3
    More detailsRoom, 2 Double Beds, Non Smoking
  • Standard Room

    Room amenities

    • Sleeps 3
    More detailsStandard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Wheelchair)
  • Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 3
    More detailsExecutive Room, 2 Double Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsRoom, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)
  • Deluxe Suite, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 3
    More detailsDeluxe Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)

    Room amenities

    • Sleeps 3
    More detailsRoom, 2 Double Beds, Non Smoking (LOW FLOOR)

About this area

Santiago

Located in Santiago, Crowne Plaza Santiago is in the city centre and near a metro station. Plaza de Armas is a notable landmark, and the area's natural beauty can be seen at O'Higgins Park and Cajon del Maipo. Chilean National Zoo and Fantasilandia are also worth visiting. Spend some time exploring the area's activities, including a ski shuttle.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Pontifical Catholic University of Chile - 6 min walk
  • Santa Lucia Hill - 12 min walk
  • Clinica Santa Maria - 15 min walk
  • Plaza de Armas - 16 min walk
  • Santiago Town Square - 18 min walk

Getting around

  • Baquedano Station - 3 min walk
  • Santiago Central Station - 5 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 23 min drive

Restaurants

  • Where to eat
  • Urbano 136 Restaurant – Restaurant offering Mediterranean cuisine. Serves breakfast, lunch and dinner daily.
  • Trafalgar Bar – Bar offering Latin American cuisine. Open daily, happy hour available.

About this property

Crowne Plaza Santiago

4-star Santiago hotel in Downtown Santiago, near Clinica Santa Maria
A restaurant, an outdoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 293 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Crowne Plaza Santiago offers 293 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 20 per day
  • Off-street parking
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 22 km
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 22 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 13 meeting rooms
  • Business centre
  • Conference space (16140 square feet)

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Self-parking fee: USD 20 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Santiago and receive a full refund?
Yes, Crowne Plaza Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:30 PM.
Is Crowne Plaza Santiago pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for USD 20 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does Crowne Plaza Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Downtown Santiago, this hotel is within a 15-minute walk of Forest Park and Clinica Santa Maria. Costanera Center and Plaza de Armas are also within 3 miles (5 km). Baquedano Station and Catholic University Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Crowne Plaza Santiago

4.2
Very good
5 - Excellent
232
4 - Good
165
3 - Okay
46
2 - Mediocre
13
1 - Poor
18
4.4
Cleanliness
4.3
Service and Staff
3.7
Amenities
4.2
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

This property is closed as it is under renovation. Showed up to a closed building, the reservation had been transferred to the Intercontinental across town. Didn’t know anything about this, a construction worker had to tell me lol. He wasn’t even working on the property. Lucky me for finding someone to tell me. What a joke..

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This review is for the Intercontinental Hotel. All was great

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020

    1/5

    • Disliked: Staff & service

    Hotel was closed, I did get moved to some other hotel but I would have liked to be informed of the change ahead of time, instead of wasting over 30 minutes to find the new hotel location

    Stayed 1 night in Dec 2019