Located close to Clinica Santa Maria and San Cristobal Hill, Departamentos Pontoni provides a rooftop terrace, laundry facilities and a gym. Stay connected with free in-room WiFi.
Providencia, a neighbourhood in Santiago, is home to Departamentos Pontoni. Shoppers can visit Costanera Center, while everyone can enjoy the natural beauty of Santa Lucia Hill and San Cristobal Hill. Looking to enjoy an event or a match while in town? See what's going on at Movistar Arena. Visit our Santiago travel guide
Avenida Nueva Providencia 1372, Santiago, Region Metropolitana, 7500000
What's nearby
Santiago Metropolitan Park
10 min walk - 0.9 km
Costanera Center
2 min drive - 1.7 km
Municipal Market of Providencia
3 min walk - 0.3 km
Clínica Indisa
13 min walk - 1.1 km
Clinica Santa Maria
14 min walk - 1.2 km
Getting around
Manuel Montt Station
2 min walk
Matta Station
6 min drive
Santiago (SCL-Arturo Merino Benitez)
21 min drive
Restaurants
Dominó Manuel Montt
2 min walk
Liguria
2 min walk
Grez
1 min walk
Niu Sushi
1 min walk
Hocha
1 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Departamentos Pontoni
Along with 2 outdoor pools, this smoke-free apartment building has a fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool and laundry facilities. Each apartment features a kitchen with a fridge and a microwave, plus a dryer and a flat-screen TV with cable channels. Added amenities include free WiFi, a balcony and a coffee/tea maker. Limited housekeeping is available.
Departamentos Pontoni offers 9 accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hairdryers can be requested.
2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness centre.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
9 units
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay.
Cots (infant beds) are available for USD 15.0 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: USD 10 per night
Crib (infant bed) fee: USD 15.0 per night
Rollaway bed fee: USD 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Departamentos Pontoni Aparthotel Santiago
Departamentos Pontoni Aparthotel
Departamentos Pontoni Santiago
Departamentos Pontoni
partamentos Pontoni Santiago
Departamentos Pontoni Santiago
Departamentos Pontoni Apartment
Departamentos Pontoni Apartment Santiago
Frequently asked questions
Does Departamentos Pontoni have a pool?
Yes, this property has 2 outdoor pools.
Is Departamentos Pontoni pet-friendly?
No, pets are not allowed at this property.
How much is parking at Departamentos Pontoni?
Self-parking is available for USD 10 per night.
What time is check-in at Departamentos Pontoni?
Check-in start time: 3 PM; check-in end time: 6:30 PM.
What time is check-out at Departamentos Pontoni?
Checkout is at noon.
Where is Departamentos Pontoni located?
Located in Providencia, this apartment building is within 2 mi (3 km) of Clinica Santa Maria, Costanera Center and Santa Lucia Hill. San Cristobal Hill and Plaza de Armas are also within 3 mi (5 km). Manuel Montt Station is only a 2-minute walk and Pedro de Valdivia Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Departamentos Pontoni Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
9.2
Location
7.6
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 32 out of 76 reviews
10 - Excellent
32
Rating 8 - Good. 26 out of 76 reviews
8 - Good
26
Rating 6 - Okay. 14 out of 76 reviews
6 - Okay
14
Rating 4 - Poor. 4 out of 76 reviews
4 - Poor
4
Rating 2 - Terrible. 0 out of 76 reviews
2 - Terrible
0
Reviews
8/10 Good
Lourdes Cortes
21 Oct, 2025
Liked: Cleanliness, room comfort, communication
Good location and safe area.
Lourdes Cortes
Stayed 3 nights in Oct 2025
10/10 Excellent
meng
20 Dec, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff, although speaking Spanish only, was helpful and communicated throughout the check in process. Location was very good, near restaurants and minimarkets, as well as a Metro station, which provided ready access to sightseeing spots. The Cristobel Hill was 30 minutes away, and from there, one could take the gondola.
meng
Stayed 2 nights in Dec 2025
6/10 Okay
Mark
30 Nov, 2024
Liked: Amenities, communication
Central location. Lengthy checkin.
Pool was the main reason for booking this property. The pool was closed and seems to have been closed for many months.
Mark
Stayed 1 night in Nov 2024
10/10 Excellent
John
8 Dec, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great stay.
John
Stayed 1 night in Dec 2024
8/10 Good
Alejandro
8 Aug, 2022
Liked: Cleanliness, room comfort, communication
Week long trip to Santiago and central region
Practical, convenient and well located apartment, will recomend for people on the go
Alejandro
Stayed 6 nights in Aug 2022
10/10 Excellent
Kensuke
22 Feb, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is next to the avenue and it's a little noisy outside in the night, but here is totally a very comfortable place to accommodate.
Kensuke
Stayed 10 nights in Feb 2023
10/10 Excellent
Ines
3 Jul, 2023
Liked: Amenities, property conditions & facilities, communication
I had not realized it was an apartment. Getting in was complicated but there was help. The place is not new, but good. The street is very noisy. This was cost-effective.
Philippe
Stayed 5 nights in Feb 2024
10/10 Excellent
omar
17 Mar, 2025
Liked: Cleanliness, room comfort, communication
Exelente .
Muy buen departamento , a 100 mts. Del metro , zona muy segura y agradable . El departamento es amplio y con todas las cosas para una buena estadia .
omar
Stayed 4 nights in Mar 2025
10/10 Excellent
Cristian Leonardo
9 Feb, 2025
Liked: Cleanliness, room comfort, communication
Recomendado
El apartamento es cómodo y amplio
Cristian Leonardo
Stayed 1 night in Feb 2025
8/10 Good
María Inés
24 Jan, 2025
Liked: Cleanliness, room comfort, communication
Muy buena estadía. El anfitrión, muy atento a las necesidades.
María Inés
Stayed 4 nights in Jan 2025
10/10 Excellent
Alexandre
19 Jan, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Os apartamentos são completos, tem todos os utensilios para cozinhar, limpeza realizada a cada 2 dias. A vista da janela é incrivel (Cerro San Cristobal) o Metro esta a poucos passos da portaria.
Ar condicionado funciona bem, camas muito confortáveis.
Voltarei em minha proxima visita a Santiago.
Alexandre
10/10 Excellent
José
30 Aug, 2024
Liked: Cleanliness, amenities, room comfort, communication
O apartamento e a localização são ótimos, próximos a pontos de interesse e transporte. Voltaria a me hospedar lá tranquilamente.
José
Stayed 2 nights in Aug 2024
10/10 Excellent
Luciene
10 Jun, 2024
Liked: Cleanliness, room comfort, communication
O lugar é perfeito, localização boa. Tem um mercado bem na esquina e o apartamento tem tudo o que vc precisa para preparar as refeições.
O acesso ao local foi rápido e fácil. Recomendo!
Luciene
Stayed 1 night in Jun 2024
6/10 Okay
Gloriann
9 Nov, 2023
Propiedad cerca de metro, demasiado ruido en la noche
Gloriann
Stayed 8 nights in Oct 2023
8/10 Good
Verified traveller
16 Aug, 2023
Liked: Room comfort, communication
Disliked: Cleanliness
Estadia Chile
Apartamento muito bom numa localização excelente. A comunicação com Pedro foi excelente tambem. Bem confortável. Infelizmente a questao de limpeza e servico de quarto deixou a desejar. É um local com bastante barulho tambem, tivemos um pouco de dificuldade de acostumar nos primeiros dias, mas é algo que da pra entender ja que fica numa avenida principal.
Verified traveller
Stayed 8 nights in Aug 2023
10/10 Excellent
Fabiola
15 May, 2023
Liked: Cleanliness, room comfort, communication
Todo tal cual en las imágenes, buena ubicación, limpieza.
Fabiola
Stayed 3 nights in May 2023
8/10 Good
Verified traveller
10 Apr, 2023
Liked: Cleanliness, room comfort, communication
Lo único malo que encontré es que hay mucho ruido en esa ubicación por ser una avenida transitada. Pese a estar en piso alto, el ruido es incómodo.
Verified traveller
Stayed 8 nights in Apr 2023
10/10 Excellent
Yerandy
2 Apr, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent pero hay que buscar obciones de pago seguras y actualizado
Yerandy
Stayed 3 nights in Mar 2023
8/10 Good
Maria Inés
22 Jan, 2023
Liked: Cleanliness, room comfort, communication
Recomendable
La estadía en Pontoni fue muy buena, súper recomendable. Ya nos hemos quedado en varias oportunidades.
El señor Pedro fue muy atento, amable y siempre dispuesto a solucionar cualquier inconveniente presentado, estando siempre a la orden.
Maria Inés
Stayed 10 nights in Jan 2023
10/10 Excellent
Mery
24 Aug, 2022
Liked: Cleanliness, room comfort, communication
Excelente
Todo excelente, buena ubicación y comodidad.
Lo mejor la seguridad del lugar y el sector.
Muy recomendable
The photo of the roof top pool and view sold us. We were advised on arrival it was closed for cleaning on Mondays.
This is not really a hotel, it is a series of rooms in an apartment building that are rented on a nightly basis.
If you are looking for a no frills stay in a central location it could be for you. We checked out on arrival and secured rooms in a Novotel for same nightly rate.
Verified traveller
Stayed 2 nights in Feb 2019
4/10 Poor
JOSE A DE
27 Dec, 2018
Disliked: Cleanliness, staff & service
Estacionamento foi cobrado (US$ 10/ cada24 h!!)..
O WIFI NUNCA FUNCIONOU - dava sinal mas não funcionava! Péssimo! O apartamento não é novo, e é muito pequeno, com cama de casal e cama de solteiro. O pessoal da portaria se mostrou indiferente com nossa presença. A limpeza não é boa - o chão parece que nunca foi limpo. Trocaram as roupas de cama e banho apenas uma vez. Pedimos mais toalhas e não nos atenderam. Fiquem atentos ao estacionamento, pois na reserva disseram que havia vaga para carro e depois nos cobraram US$ 10 por dia!! a localização é ótima, mas o atendimento deixa a desejar. Há apartamentos muito melhores no mesmo prédio pelo mesmo preço e até mais baratos! NÃO TEM WIFI!! PROPAGANDA ENGANOSA!!