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Hotel Railef

2.5 star property
Travelers can focus on exploring while the hotel team handles all the details, from efficient check-in to smooth departure arrangements

Choose dates to view prices

Hotel Railef sits in the heart of Estación Central, where guests enjoy continental breakfast and dry cleaning services. The 24-hour front desk team provides tour assistance and luggage storage, while WiFi keeps everyone connected throughout their stay.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

In-room safe, free WiFi, bed sheets, wheelchair access

Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets, wheelchair access

Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Located in Estación Central, a neighbourhood in Santiago, Hotel Railef is near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
Map
Avenida Bernardo O Higgins, 3493, Santiago, Región Metropolitana, 9160000

What's nearby

  • University of Santiago-Chile which includes art and interior views
    University of Santiago-Chile
    1 min walk - 0.2 km
  • National Museum of Natural History featuring interior views
    National Museum of Natural History
    16 min walk - 1.4 km
  • Museum of Memory and Human Rights featuring interior views
    Museum of Memory and Human Rights
    18 min walk - 1.5 km
  • O'Higgins Park
    5 min drive - 2.6 km
  • Fantasilandia
    5 min drive - 2.6 km

Getting around

  • Santiago University Station
    4 min walk
  • Santiago Central Station
    6 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Restaurants

  • Wendys
    5 min walk
  • Dominó Plaza Alameda
    4 min walk
  • Wendy's
    3 min walk
  • Bufalo Beef
    4 min walk
  • Fritz
    4 min walk

About this property

Hotel Railef

Hotel located in Estación Central
Hotel Railef provides amenities, such as free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self-parking (surcharge), tour/ticket information and a 24-hour front desk
  • Luggage storage and a front desk safe
Room features
All guest rooms at Hotel Railef boast comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • 32-inch LCD TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per night)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: USD 8.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Hotel Railef Santiago
Hotel Railef
Railef Santiago
Railef
Hotel Railef Hotel
Hotel Railef Santiago
Hotel Railef Hotel Santiago

Frequently asked questions

Is Hotel Railef pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Railef?

Self-parking is available for USD 8.00 per night.

What time is check-in at Hotel Railef?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Railef?

Checkout is at 10:30 AM.

Where is Hotel Railef located?

Located in Estación Central, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. Museo de Arte Contemporáneo Espacio Quinta Normal and National Museum of Natural History are also within 1 mile (2 km). Santiago University Station is only a 4-minute walk and San Alberto Hurtado Station is 11 minutes.

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Reviews

Hotel Railef Reviews

5.8

6.4

Cleanliness

5.2

Location

5.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 9 out of 36 reviews

Reviews

Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, a pasos de estación central y del metro, acceso fácil. Presentación de la habitación en impecables condiciones…muy recomendado.,,
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Gilmar

Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo custo x benefício

Quarto sem janelas. Portaria ficava fechada, tendo que esperar muitos minutos para abertura. Café da manhã, sofrível. Fique em outro na mesma região...
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Marcela del pilar

Liked: Cleanliness, property conditions & facilities, room comfort

Estadía

El recepcionista no tuvo una muy buena amabilidad tuve que hacer transferencia ya que no tenían para pagar con tarjeta
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Ana Maria

Disliked: Staff & service, room comfort

Terrible experiencia

Terrible experiencia, la encargada nos tuvo afuera del hotel, casi 20 minutos, en mitad de la noche, exponiéndose a cualquier penosa situación, se insistia tabto en timbre , como llamando, cuando al fin nos abren, la encargada responde prepotentemente, sabanas sucias, ducha tapada, impedimento para dormir, por molestos ruidos de noche, y para terminar hablando mal de nosotros, que nunca le faltamos el respeto.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Buena ubicación y muy buena voluntad del servicio.

Solo nos quedamos una noche en espera del vuelo siguiente. Lo elegimos por su cercanía al terminal de Tur Bus. Encontramos que la atención es muy bena y estan muy dispuestos a ayudarte a sentirte cómodo, pero la infraestructura no es muy cómoda. El colchón de la cama tenía algunos resortes sueltos y el cuarto carece de luz natural y le falta ventilación. Aparte de eso todo bien.
Stayed 1 night in Nov 2021
Verified

4/10 Poor

Joelpzhou

Hotel has no or very bad WIFI internet. I stayed in the hotel 5 years before and I made the booking by retrieved old email. The internet is not as good as 5 years before. Towards the end, we had to use international data roaming for internet access. They charge 37000peso or 55us$ for two people.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Rosana

Liked: Cleanliness

Hotel para pernoite

Boa opção para quem quer ficar próximo ao terminal de onibus e precisa de 1 pernoite. Café da manhã muito simples. Funcionários atenciosos.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exoeriencia muy mala

Me fue muy mal , yo había contratado un precio por la pagina ,al llegar alla ignoraban la pagina y me salio carisimo ,eran las tres de la,mañana ya cansados del viaje y pagamos lo q nos dijeron, primera vez q me pasa y estoy acostumbrada a comprar paquete de viajes .Muchas gracias
Verified

6/10 Okay

GIL F DE

Liked: Cleanliness

Não vale o preço que foi pago.

Não chega a ser um hotel péssimo, mas não vale o preço que foi pago. As pessoas da recepção são atenciosas, mas o hotel é bem velho. O café de manhã é só o café e um pão tostado.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable en estacion central

Muy cómodo, excelente servicio. Son habitaciones sencillas pero muy cómodas y limpias; solo estuvimos una noche pero nos retiramos muy conformes.
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Window Cold Water in Ruhe schower . No Klima it was very dirty. I cant recomended
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

FABIANA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mala la atención. No recomendable

La atención del personal fue pésima. Mal humorada, de mal genio. Además, no encontraban la reserva y me obligaron a pagar en efectivo, siendo que en la página decía que recibían tarjeta y por eso lo elegimos al hotel. El desayuno paupérrimo. Pésima atención. Educación y cordialidad deberían enseñarles que es y cómo se aplican.
Verified

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcion total

Mal piezas sin ventilacion sin ventanas
Stayed 2 nights in Feb 2018
Verified

2/10 Terrible

Dinamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao tive..chegamos no hotel maortos de cansaço pela viagem ..mesmo com o voucher na mao disseram q nao tinha nenhuma reserva..em nosso nome...nao quiseram nem saber ..nos ignoraram ..tivemos q sair a procura de um outro hotel
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Belo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente lo único el precio no era el mismo q estaba publicado
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención y acogida

Buena ubicación. Atención y acogida amable... Limpieza baños impecable... Agua caliente excelente...
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Patricio

Liked: Cleanliness
Disliked: Staff & service

Hotel aceptable y personal deficiente.

Lo bueno del hotel: - cercania del centro, al lado del terminal alameda uno se va caminando al hotel y esta cerca de tiendas y metro. - Internet aceptable - TV cable aceptable Lo malo del hotel: - No respetan el precio puesto en expedia.es. Me dijeron que el precio era otro mas caro y obviamente como no conozco alla que mas voy a hacer. - Personal extranjero trabajando de mala gana, no es amable (no todo el personal) - Camas de mala calidad, se puede dormir pero un poco incomodo
Stayed 2 nights in Oct 2017
Verified

2/10 Terrible

leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron más de lo que decía el cupón...No respetaron el importe a pagar en el Hotel!
Stayed 1 night in Oct 2017
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
El día que llegué me indicaron que no sabían que había hecho reserva. Las piezas sin ventanas y mucho ruido de otros pasajeros y pasajeras. El desayuno servido en un segundo piso helado. El personal amable y solucionan lo que está a su alcance.
Stayed 3 nights in Jul 2017
Verified

4/10 Poor

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel moderado

No fue facil localizar el lugar ya que la gente no lo conocía. Zona un tanto peligrosa. Poco amables en la recepción. Habitación limpia pero el baño oloroso y mal funcionamiento de la ducha. Por suerte solo fue una sla noche de estadía
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Zweckmäßiges Hotel in Busterminaltnähe, vielleicht etwas veraltet aber sauber und günstig!
Verified

2/10 Terrible

Eliseu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel????!!!!

Fiz reserva. Cheguei no local às duas da manhã com minha esposa e a recepção disse que só havia um quarto com cama de solteiro. Depois de tanta confusão, entramos no "muquifo" uma tragédia! Madrugada, o quarto fedia à esgoto! Não se enganem com as fotos do site. Não correspondem.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Preparar al personal para una mejor atención.

La atención del personal fue muy mala, había una funcionaria colombiana que reclamaba por todo y de muy mal carácter al final cuando cometía errores decía. -es que yo pensé- parece que no tenía que pensar y hacer sus funciones con mejor disposición. Bueno que la persona (dueña) no era tan diferente. me toco observa que discutía por $ 5000 con por una pasajera que había entrado a la habitación y después no le gusto y se quiso ir, lo que pude escuchar de parte del pasajero, llevaba una hora y no le daba solución, eso habla del tipo de persona que atiende ese local.
Verified

2/10 Terrible

Raúl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar, no recomendable por nada del mundo

Stayed 1 night in Dec 2022
Verified

2/10 Terrible

jose

Stayed 2 nights in Sep 2022