The hotel was located centrally, clean, and well kept. I would recommend the hotel and stay there again! However, I arranged for transportation from the airport to the hotel (through the hotel) but when I exited customs, the driver wasn’t where I was to meet him. Long story short, do not accept “help” from anyone who approaches you while you are waiting for an arranged transfer. Have the hotel number as a contact in your phone before you go, and call the hotel directly to find out if there is a problem with your ride. I accepted “help” from someone who flashed a badge and said he was from airport information services. Basically, I paid over $450 to get to the hotel because I fell for his scam. Thankfully that is all that was lost and I made it to the hotel safely and with all of my belongings. Not blaming the hotel at all...just a warning to not speak to anyone at the airport if you are not familiar with the context in Chile/Latin America.