Hotel Windsor Suites is located in Downtown Santiago, a neighborhood in Santiago, and is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipodromo Chile or Movistar Arena.
Close to Plaza de Armas and Palacio de la Moneda, Hotel Windsor Suites provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also find perks such as:
A local area shuttle, free newspapers and meeting rooms
A 24-hour front desk, luggage storage and concierge services
Tour/ticket information, a front desk safe and a lift
Room features
All guest rooms at Hotel Windsor Suites feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with rainfall showers or deep-soaking baths
Daily housekeeping and phones
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Area shuttle
Food and drink
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Full-service spa
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Garden
Terrace
Full-service spa
Massage
Spa open daily
Accessibility
Lift
More
8 floors
Building
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Private bathroom
Towels
Entertainment
32-inch LCD TV
Food and drink
Limited room service
More
Air conditioning
Phone
Safe
Policies
Check-in
Contactless check-in and check-out are available
Late check-in subject to availability
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: USD 10000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago
Frequently asked questions
Is Hotel Windsor Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Windsor Suites?
This hotel doesn't offer parking.
Hotel Windsor Suites Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 41 out of 176 reviews" "
10 - Excellent
41
Rating 8 - Good. 63 out of 176 reviews" "
8 - Good
63
Rating 6 - Okay. 40 out of 176 reviews" "
6 - Okay
40
Rating 4 - Poor. 18 out of 176 reviews" "
4 - Poor
18
Rating 2 - Terrible. 14 out of 176 reviews" "
2 - Terrible
14
7.8/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveller
Business traveller
14 May,2022
Liked: Staff & service
Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual).
The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter.
To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
The Windsor suites in its heyday was I would think Magnificent, but now it’s tired definitely needs a makeover . Very close say 10 mins walk to the city center