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NH Collection Santiago Casacostanera

4.0 star property
Pet-friendly Santiago hotel connected to a shopping centre, steps from Casacostanera

Choose dates to view prices

Photo gallery for NH Collection Santiago Casacostanera

In-room safe, desk, blackout curtains, soundproofing
Reception
Restaurant
Exterior
Exterior
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping
  • Air conditioning
The current price is S$133
22 Jun - 23 Jun

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

In-room safe, desk, blackout curtains, soundproofing

Superior Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Fan
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Fan
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

In-room safe, desk, blackout curtains, soundproofing

Premium Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Fan
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Fan
Private bathroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

What's nearby

  • Parque Arauco Mall - 2 min drive - 2.0 km
  • Parque Araucano - 2 min drive - 2.0 km
  • Costanera Center - 2 min drive - 2.3 km
  • KidZania Santiago - 3 min drive - 2.6 km
  • San Cristobal Hill - 9 min drive - 5.3 km

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Dondoh - ‬1 min walk
  • ‪Osaka Santiago - ‬4 min walk

About this property

NH Collection Santiago Casacostanera

Upscale hotel near Parque Arauco Mall
Located close to Casacostanera and KidZania Santiago, NH Collection Santiago Casacostanera provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. Be sure to enjoy a meal at Restaurante, the on-site restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A lift, luggage storage and 3 meeting rooms
  • A water dispenser, smoke-free property and tour/ticket information
Room features
All 84 rooms boast comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 36 for adults and USD 18 to 30 for children
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 36 for adults and USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is NH Collection Santiago Casacostanera pet-friendly?

Yes, NH Collection Santiago Casacostanera allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of 20 Jun, 2025, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 22 Jun, 2025 start from S$132.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Collection Santiago Casacostanera?

Checkout is at noon.

Does NH Collection Santiago Casacostanera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is NH Collection Santiago Casacostanera located?

Located in Vitacura, this hotel is within 2 mi (3 km) of Casacostanera, Parque Arauco Mall and Parque Araucano. Costanera Center and KidZania Santiago are also within 2 mi (3 km).

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NH Collection Santiago Casacostanera Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 256 reviews
Rating 8 - Good. 61 out of 256 reviews
Rating 6 - Okay. 20 out of 256 reviews
Rating 4 - Poor. 21 out of 256 reviews
Rating 2 - Terrible. 8 out of 256 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great location, superb dining, awesome shopping
Stayed 2 nights in Jun 2025

10/10

Hotel location is amazing..... Liked everything
Stayed 7 nights in Mar 2025

4/10

The property is old, there is no cable TV, staff is efficient and friendly, but for the rate of this hotel there are much better options in the area.
Stayed 8 nights in May 2025

6/10

Great place
Stayed 1 night in Jan 2025

8/10

Great location. In the middle of the highest end mall in Santiago
Stayed 3 nights in Mar 2025

10/10

Excelente!!
Stayed 3 nights in Apr 2025

10/10

Love it
Stayed 2 nights in May 2025

10/10

Great area to stay when visiting Santiago!
Stayed 1 night in Nov 2024

8/10

Good stay
Stayed 6 nights in Feb 2025

10/10

Great hotel for fair price. Location is amazing
Stayed 1 night in Dec 2024

10/10

Great hotel in terms of value, comfort, convenience. Nice rooms great breakfast but no spa or pool. Absolutely prime location in Santiago for shopping and dining. If you are planning on being out and about this is the best option in town.
Stayed 5 nights in Feb 2025

10/10

Great location
Stayed 1 night in Sep 2024

10/10

Excellent location by some of the best shops and restaurants in Santiago
Stayed 3 nights in Oct 2024

10/10

Great Value for the best location in Santiago! Amazing and proactive staff!
Stayed 13 nights in Dec 2024

10/10

Great location in Santiago
Stayed 3 nights in Oct 2024

8/10

Great location beautiful hotel

8/10

Everything was good, the area is very nice with lots of dinning options, check in staff at the reception could be a little bit more friendly
Stayed 1 night in Nov 2024

10/10

Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024

10/10

This is more like a apartment style hotel. It has less staff, but the room is very clean and good size. It is located in a very nice and quite neighborhood and next to a shopping mall. Many good restaurants are in a walking distance. The staff are all very nice and helpful. The breakfast is simple and has good variety. We enjoyed our stay.
Stayed 3 nights in Jan 2025

10/10

Personal very attentive
Stayed 2 nights in Jan 2025

10/10

Bed was awesome, super Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place.
Stayed 3 nights in Oct 2024

10/10

Amazing location, easy checkin, great rooms, very new. Will vome again for sure
Stayed 2 nights in Jul 2024

10/10

Super good hotel. Quiet, great access to restaurants, shops etc. Rooms are really comfortable with great showers and beds. Super pristine. Would recommend.
Stayed 1 night in Sep 2024

6/10

Unfriendly recepcionist
Stayed 1 night in Apr 2025

10/10

It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023