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NH Collection Santiago Casacostanera
3.5 star property

Pet-friendly Santiago hotel connected to a shopping centre, within walking distance of Casacostanera

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

NH Collection Santiago Casacostanera

Photo gallery for NH Collection Santiago Casacostanera

1 bedroom, in-room safe, desk, blackout curtains
Exterior
Daily continental breakfast for a fee
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Fitness facility

Overview of NH Collection Santiago Casacostanera

VIP Access
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • Room serviceRoom serviceRoom service
The price is S$136
Price available on 12/05/2024

Check out the area

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Popular LocationCostanera Center3 min drive
  • Popular LocationKidZania Santiago4 min drive
  • Popular LocationParque Arauco Mall4 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Superior Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Fan
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Fan
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Fan
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Fan
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is S$176
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About the area

Santiago

Located in Vitacura neighbourhood, NH Collection Santiago Casacostanera is connected to a shopping centre. Casacostanera and Parque Arauco Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Araucano and San Cristobal Hill. Don't miss out on a visit to KidZania Santiago.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Costanera Center - 3 min drive
  • KidZania Santiago - 4 min drive
  • Parque Arauco Mall - 4 min drive
  • Parque Araucano - 5 min drive
  • San Cristobal Hill - 14 min drive

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • Millefleur Café Bistró - 2 min walk
  • Dondoh - 1 min walk
  • Rubaiyat - 3 min walk
  • La Mar - 4 min walk
  • Carnal Prime - 4 min walk

About this property

NH Collection Santiago Casacostanera

Hotel near Parque Arauco Mall
Located close to Casacostanera and KidZania Santiago, NH Collection Santiago Casacostanera provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A lift, free newspapers and smoke-free property
  • Tour/ticket information, a water dispenser and concierge services
  • Guest reviews give good marks for the helpful staff and location
Room features
All 84 rooms boast comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7 AM–10 AM for a fee: USD 15–36 for adults and USD 18–30 for children

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lb per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately USD 15 to 36 for adults and from USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is NH Collection Santiago Casacostanera pet-friendly?

Yes, NH Collection Santiago Casacostanera allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lb per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of 23 Apr,2024, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 12 May,2024 start from S$136.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at NH Collection Santiago Casacostanera?

Checkout is at noon.

Does NH Collection Santiago Casacostanera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is NH Collection Santiago Casacostanera located?

Located in Vitacura, this hotel is within 2 mi (3 km) of Casacostanera, Parque Arauco Mall and Parque Araucano. Costanera Center and KidZania Santiago are also within 2 mi (3 km).

NH Collection Santiago Casacostanera Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 165 reviews" "
Rating 8 - Good. 47 out of 165 reviews" "
Rating 6 - Okay. 14 out of 165 reviews" "
Rating 4 - Poor. 15 out of 165 reviews" "
Rating 2 - Terrible. 6 out of 165 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

EMILIO JOSE, Atenas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. We arrived early and they gave us access to the lounge to rest.
Stayed 2 nights in Apr 2024

4/10 Poor

Georges

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Pablo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024

10/10 Excellent

Adelina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato al huésped y servicio. Conveniente ubicación, cerca de buenos restaurantes y parque de la ciudad.
Stayed 3 nights in Feb 2024

8/10 Good

Juan

Stayed 3 nights in Jan 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Juan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service and low facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Martina

Stayed 5 nights in Aug 2023