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Novotel Santiago Providencia

4.0 star property
Family-friendly hotel with fitness centre and sauna

Choose dates to view prices

Photo gallery for Novotel Santiago Providencia

Exterior
Exterior
1 bedroom, minibar, in-room safe, desk
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Spa
  • Bar
The current price is S$140
19 Jul - 20 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

8.2 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - double
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(80 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084

What's nearby

  • Costanera Center - 4 min walk - 0.4 km
  • Clínica Indisa - 20 min walk - 1.7 km
  • Parque Arauco Mall - 4 min drive - 3.7 km
  • San Cristobal Hill - 7 min drive - 3.3 km
  • Julio Martinez Pradanos National Stadium - 7 min drive - 5.5 km

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • ‪Los Canallas - ‬2 min walk
  • ‪Oggi - ‬2 min walk
  • ‪El Honesto Mike - ‬3 min walk
  • ‪Semsem - ‬1 min walk
  • ‪Rishtedar - ‬1 min walk

About this property

Novotel Santiago Providencia

Upscale family-friendly hotel near Costanera Center
Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • 6 meeting rooms, a lift and a banquet hall
  • Tour/ticket information, luggage storage and smoke-free property
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 178 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, Spanish

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Interior detail

Ola Santiago Providencia, Tapestry Collection by Hilton

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
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The price is S$137
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 15 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 13900 for adults and from CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Frequently asked questions

Does Novotel Santiago Providencia have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Santiago Providencia?

As of 3 Jul, 2025, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on 19 Jul, 2025 start from S$139.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Santiago Providencia pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of CLP 33520 per pet, per night.

How much is parking at Novotel Santiago Providencia?

This hotel doesn't offer parking.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Santiago Providencia?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Santiago Providencia located?

This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 9 minutes.

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Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 579 out of 851 reviews
Rating 8 - Good. 186 out of 851 reviews
Rating 6 - Okay. 51 out of 851 reviews
Rating 4 - Poor. 21 out of 851 reviews
Rating 2 - Terrible. 14 out of 851 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rahul

Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent hotel at the level of a Marriott or Hilton. Its safe, convenient and everyone was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Ivonne Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 4 nights in Mar 2025

10/10 Excellent

jaime cesar

Liked: Cleanliness, amenities, property conditions & facilities
Near a huge mall and near to the tallest building in Latin America
Stayed 3 nights in Jun 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Very comfortable rooms with good amenities. Breakfast are really good.
Stayed 4 nights in May 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent breakfast and staff.
Stayed 2 nights in Feb 2025

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 3 nights in Jun 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite for the week was perfect. They cleaned the room every day and it was great. Absolutely going back.
Stayed 6 nights in Apr 2025

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
They don’t let you check in after 3 PM and our flight get there at 7 AM and then I’ll let you check out late. You have to be out of there at 11:30.
Stayed 3 nights in May 2025

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and breakfast were very good. The location is excellent, staff was friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, amenities
Excellent location and excellent service!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place, the staff is awesome!
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Oct 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and knowledgeable. The property was clean, renovated and well located. The hotel is well rounded with fully equipped gym, great breakfest.
Stayed 14 nights in Sep 2024

8/10 Good

Erico

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was what is expected for this price range. The room was clean and modern. The staff were helpful and kind. And the location is good, on a nice neighbourhood, close to a subway station and a big mall. The only down side is that the hotel doesn't offer free parking like other hotels in the region. It has an underground parking, but it is a paid parking. They only offer a discount for Accor members.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Stayed 5 nights in Jul 2024

8/10 Good

Nebraska

Ok hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Shaohua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the new business areas of Santiago. Many office workers and traffic nearby during rush hour. That makes it harder to have a Uber ride during rush hours, but also maks the surrounding areas safer and with more restaurants.
Stayed 3 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Room good except no functioning refrigerator. Limited dinner options. Staff very friendly and helpful.
Stayed 3 nights in Oct 2024

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We found the front desk staff not only unfriendly but also unhelpful and ill informed of the room amenities. Check in was not friendly and when we asked for a power adapter we were told we would need to buy one. We later found a universal power point in the room that the staff seemed unaware of. Shame, as other than that the property and area were good.
Stayed 2 nights in Jan 2025

4/10 Poor

Rossana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Novotel chain very much, however our experience with Novotel Santiago Providencia was very poor. The room we SPECIFICALLY book for a view on a high floor was facing a WALL OF THE OTHER BUILDING. The WHINEY guy at the front desk said "you only said high floor". No, no we didn't... The bath towels not only were stained with god only knows what and full of holes or shaved half way through. The floors in the room were filthy, full of dust and dirt, next to the headboards especially. We got sick from eating the undercooked eggs and other parts the buffet were just nasty. The chairs were thoroughly stained and unclean. The coffee machine was out of order but the staff offered Nespresso coffee for a fee. The breakfast staff were awful and unpleasant to deal with. They obviously did not want us there. I regret my stay at Novotel Providencia and will NEVER RETURN.
Stayed 3 nights in Apr 2025

6/10 Okay

Kimihiro

Casual and economical

Have never seen that causal style of reception like a small space with a couple of tables only. Could not recognize it when we checked in. Receptionists were however very pleasant and informative that made our stay comfortable
Stayed 2 nights in Apr 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world. The guest bathroom was the most dirty, the street bath will be cleaner. Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us. Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Stayed 1 night in Apr 2024