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Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Guest reviews

4.4/5 Excellent
202 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationCostanera Center6 min walk
Popular LocationGran Torre Santiago8 min walk
Popular LocationVivo Panorámico10 min walk
AirportSantiago (SCL-Arturo Merino Benitez)19 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Superior Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Santiago

In the entertainment district and near a metro station, Novotel Santiago Providencia is in an area with great shopping. Travellers who have shopping on the agenda can visit Costanera Center and Vivo Panorámico, while those looking for another kind of activity may want to explore Santiago Cable Car: Tupahue Station. Looking to enjoy an event or a match? See what's going on at National Stadium or Estadio Monumental David Arellano. Spend some time exploring the area's activities, including snowboarding and skiing. Our guests love the hotel's quiet location.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Costanera Center - 6 min walk
  • Gran Torre Santiago - 8 min walk
  • Vivo Panorámico - 10 min walk
  • Drugstore - 11 min walk
  • Clínica Indisa - 12 min drive

Getting around

  • Tobalaba Station - 6 min walk
  • Santiago Central Station - 10 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

About this property

Novotel Santiago Providencia

3.5-star, family-friendly hotel, walk to Costanera Center
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 178 rooms offer free WiFi and free wired Internet, plus 24-hour room service and Smart TVs with Netflix. Other amenities available to guests include free bottled water, hairdryers and laptop-compatible safes.
Novotel Santiago Providencia offers 178 forms of accommodation with laptop-compatible safes and complimentary bottles of water. 46-inch Smart televisions come with Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: CLP 5000 per day
Off-street parking

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 13900 for adults and CLP 13900 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free children's club
Indoor pool
Laundry facilities

Conveniences

Lift

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken

English
Spanish

Business services

6 meeting rooms
Business centre

Outdoors

Terrace

Spa

Massages
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)
Linens

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

46-inch smart TV
Netflix

Food and drink

Free bottled water

More

Desk
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between noon and noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 33520 per pet, per night
Dogs and cats only
Up to 33 lb/15 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CLP 13900 for adults and CLP 13900 for children (approximately)
  • Self-parking fee: CLP 5000 per day
  • Pet fee: CLP 33520 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Individually wrapped food options are available for breakfast and through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at Novotel Santiago Providencia and receive a full refund?
Yes, Novotel Santiago Providencia offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Santiago Providencia cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Santiago Providencia have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of CLP 33520 per pet, per night.
How much is parking at this hotel?
Self-parking is available for CLP 5000 per day.
What time is check-in at Novotel Santiago Providencia?
Check-in is from noon to noon. Late check-in is available during limited hours.
What time is check-out at Novotel Santiago Providencia?
Checkout is at noon.
Where is this property located?
This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Santiago Cable Car: Tupahue Station are also within 2 mi (3 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 10 minutes.

Guest reviews

Overall score and ratings for Novotel Santiago Providencia

4.4
Excellent
5 - Excellent
122
4 - Good
50
3 - Okay
19
2 - Mediocre
8
1 - Poor
3
4.7
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice breakfast... can you please have to go coffee cups ... everything else was great

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location, short walking distance to the Mall, etc.

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Pre-cruise hotel

    Stayed one night before joining a cruise from San Antonio. Enjoyed this new hotel. Buffet breakfast was good with variety of items.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is probably the best hotel I stayed in Santiago it has a great location steps away from the best mall in Santiago also the spa and gym located inside Highly recommend it

    Stayed 6 nights in Jan 2020