- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel & food
Excellent hotel in all respects but especially the staff who could not have been more supportive & helpful when my recent cruise from San Antonio was cancelled on the day I should have embarked.Juan Carlos & Han on the desk welcomed me back from the port & helped me with finding a flight back to San Diego which is where the cruise was going so I had no return flight. Both of the rooms that I stayed in were large & comfortable, the restaurant/bar was bright & cheerful ( as were the servers & bar tenders ), breakfast was good with hot & cold food & included in nightly rate & the food in the restaurant was outstanding. The location was a little out of the downtown area being in the new town but was very pleasant.