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Outdoor pool
Outdoor pool
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.5/5 Wonderful
261 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym


Explore the area

Popular LocationParque Arauco Mall7 min walk
Popular LocationKidZania Santiago16 min walk
Popular LocationClinica Alemana3 min drive
AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Choose dates to view prices

  • Chilean/European Club Lounge Access Room 1 King or 1 Queen Bed

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsChilean/European Club Lounge Access Room 1 King or 1 Queen Bed
  • Chilean/European Room 1 King or 1 Queen

    Room amenities

    • 29 sq m
    • Sleeps 3
    More detailsChilean/European Room 1 King or 1 Queen
  • Room, 1 Queen Bed, View

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed, View
  • Junior Suite Club Level 1 King

    Room amenities

    • 41 sq m
    • Sleeps 3
    More detailsJunior Suite Club Level 1 King
  • Governors Club Level Large Suite Room Loft 1 King

    Room amenities

    • Sleeps 3
    More detailsGovernors Club Level Large Suite Room Loft 1 King
  • Presidential Suite Club Level 1 King

    Room amenities

    • 93 sq m
    • Sleeps 4
    More detailsPresidential Suite Club Level 1 King
  • Standard Room, 1 Queen Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 2 Single Beds

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds
  • Room, 1 Queen Bed

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsRoom, 1 Queen Bed
  • Room, 2 Single Beds

    Room amenities

    • 28 sq m
    • Sleeps 2
    More detailsRoom, 2 Single Beds

About this area


Located in Santiago, Renaissance Santiago Hotel is in a walkable area with good shopping. Parque Arauco Mall and Costanera Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and O'Higgins Park. Looking to enjoy an event or a match while in town? See what's going on at National Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Santiago travel guide
Popular Location

What's nearby

  • Parque Arauco Mall - 7 min walk
  • KidZania Santiago - 16 min walk
  • Clinica Alemana - 3 min drive
  • Costanera Center - 3 min drive
  • Gran Torre Santiago - 5 min drive

Getting around

  • Military Academy Station - 2 min drive
  • Santiago Central Station - 11 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive


  • Where to eat
  • Catae Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner. Reservations required.

About this property

Renaissance Santiago Hotel

4.5-star luxury hotel near Parque Arauco Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 181 rooms offer thoughtful touches such as pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Complimentary wireless Internet access and iPod docking stations are standard, as are LCD TVs with digital channels.
Renaissance Santiago Hotel offers 181 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi, Wired Internet (CLP 7000 per day)
  • Available in some public areas: Free WiFi, Wired Internet (CLP 7000 per day)

Parking and public transport

  • Self parking: CLP 8500 per day
  • Electric car charging station
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: CLP 23 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike hire
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)


  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2916 square feet)


  • Garden
  • Rooftop terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Climate control (air conditioning)
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • Digital channels
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar


  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service



Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 60.0 per night.

Payment types at the property

American ExpressDiners ClubDiscoverMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CLP 23 per person (approximately)
  • Fee for in-room wired Internet: CLP 7000 per day (rates may vary)
  • Fee for wired Internet in public areas: CLP 7000 per day (rates may vary)
  • Self-parking fee: CLP 8500 per day
  • Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

Frequently asked questions

Can I cancel my reservation for free at Renaissance Santiago Hotel and receive a full refund?
Yes, Renaissance Santiago Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Renaissance Santiago Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Renaissance Santiago Hotel?
Self-parking is available for CLP 8500 per day.
What time is check-in at Renaissance Santiago Hotel?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Renaissance Santiago Hotel?
Checkout is at noon.
Does Renaissance Santiago Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Renaissance Santiago Hotel located?
Situated in Santiago, this luxury hotel is 0.4 mi (0.6 km) from Parque Arauco Mall and 1.9 mi (3.1 km) from Costanera Center. Santa Lucia Hill and University of Chile are also within 6 mi (10 km). Military Academy Station is 21 minutes by foot and Alcantara Station is 23 minutes.

Guest reviews

Overall score and ratings for Renaissance Santiago Hotel

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall happy

Only issue we had was when we landed we did not find the driver that we had organized to pick us up and got scamed from fake taxi drivers. We dont have scamers at airports in Australia so was not aware of issue untill it was to late, other than that we were well looked after and enjoyed the rest of our stay

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay; good gym

Great, safe place to stay with good restaurants in walking distance. The gym was also better than most hotel gyms.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic 2 week stay at Renaissance Hotel!

My 10 nights spent at the Renaissance Santiago Hotel was absolutely fantastic! The staff were so helpful in giving us idea's of places to go see, they were extremely attentive to our needs, the food was amazing - overall I could not have asked for a better stay! I will absolutely return, if only to visit the wonderful staff who really made our trip to Chile as special as it was!

Stayed 8 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe convenient location

My husband and I have booked 3 rooms for our family X’mas trip before flying to Easter Island, checked in Dec 20. Hotel reception was very polite and managed to give us 3 rooms in a roll, my daughter room is connected to us feel good and comfort for the arrangement. Across the street is a good mall you won’t want to miss. Enjoy ours stay and Thanks to the hotel!

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked everything at this program Highly recommended

Stayed 2 nights in Dec 2019