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W Santiago

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool
View from Room
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.3/5 Excellent
334 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Map

Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana

Explore the area

Popular LocationCostanera Center11 min walk
Popular LocationGran Torre Santiago13 min walk
Popular LocationSculpture Park9 min drive
AirportSantiago (SCL-Arturo Merino Benitez)30 min drive

Choose dates to view prices

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  • Marvelous Room, Suite, 1 King Bed, Balcony, City View

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About this area

Santiago

In the business district and near a metro station, W Santiago is in a walkable area with good shopping. Nescafé Theater of The Arts and La Chascona are cultural highlights, and travellers looking to shop may want to visit Costanera Center and Municipal Market of Providencia. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or National Stadium. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and ecotours.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Costanera Center - 11 min walk
  • Gran Torre Santiago - 13 min walk
  • Parque Arauco Mall - 7 min drive
  • Sculpture Park - 9 min drive
  • KidZania Santiago - 11 min drive

Getting around

  • El Golf Station - 6 min walk
  • Santiago Central Station - 9 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 30 min drive

Restaurants

  • Where to eat
  • Karai – Open daily.
  • NoSo – Restaurant offering French cuisine. Open daily.
  • Terraza – Restaurant offering local cuisine. Open daily.
  • Red2One – Open daily.

About this property

W Santiago

5-star luxury hotel near Costanera Center
Along with 3 restaurants, this smoke-free hotel has ski-in/ski-out access and an outdoor pool. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges and a fitness centre are on-site. All 196 individually decorated rooms feature free WiFi and iPod docks. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
W Santiago offers 196 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQIA) guests.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CLP 20000 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CLP 18000-18000 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Aerobics classes
Fitness centre
Nightclub
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Outdoor pool
Rollaway/extra beds (surcharge)
Washer/dryer

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Ski-in/ski-out access
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible path to lift
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

42-inch plasma TV
TV channels
iPod dock
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Individually decorated
Laptop-compatible safe
Phone
Slippers
Washer and dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 18000, per accommodation, per day, plus a deposit of CLP 72000 per stay
Dogs and cats only
2 per room (up to 40 lb/18 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CLP 18000 and CLP 18000 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self-parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Frequently asked questions

Can I cancel my reservation for free at W Santiago and receive a full refund?
Yes, W Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to W Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does W Santiago have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
Yes, W Santiago allows cats and dogs (limit 2 per room) with a maximum weight of up to 18 kg per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees.
How much is parking at this hotel?
Self-parking is available for CLP 20000 per day.
What time is check-in at this hotel?
Check-in begins at 3:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at W Santiago?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does W Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CLP 42000 per vehicle, one way, applies.
Where is W Santiago located?
Situated in the business district, this luxury hotel is within a 15-minute walk of Peru Plaza and Costanera Center. Clinica Santa Maria is 2.5 mi (4 km) away. El Golf Station is 6 minutes by foot and Tobalaba Station is 8 minutes.

Guest reviews

Overall score and ratings for W Santiago

4.3
Excellent
334 reviews
5 - Excellent
186
4 - Good
97
3 - Okay
34
2 - Mediocre
10
1 - Poor
7
4.5
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

Verified traveller
4 Mar 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Nov 2019

4/5 Good

Verified traveller
29 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Is in a really centric area a lot to eat, shop . Clean and safe area Family oriented area a Park across the street and a lot security everywhere

Stayed 1 night in Feb 2020

4/5 Good

HWASHIK
25 Feb 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
Travelled with group
14 Feb 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities

Bellman and front desk were extremely helpful and accommodating. The facility is fashionably styled with nice amenities.

Stayed 1 night in Feb 2020

5/5 Excellent

Verified traveller
6 Feb 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

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