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Reviews of Hotel Plaza

3.5 out of 5
Hotel Plaza
Kasima efendije Dobrace 3, Sarajevo, Federacija

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 13 reviews" "
Rating 8 - Good. 8 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ian, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay very much. The staff are extremely friendly and helpful. The location is ideal foo exploring the old town and walking along the river. Myself and my wife would gladly stay at the Plaza again.
Stayed 3 nights in Oct 2019
Response from Ali on 21 Oct,2019
Thank you for your good review dear Ian .Hope to see you soon kind regards.

8/10 Good

Carlos, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
It was very well located. Staff at reception was very nice. Room was very small but went with the price. There seems to be a very good breakfast for a decent price and goes with a nice bite of town. The hotel is a bit noisy maybe due to construction materials.
Stayed 2 nights in Sep 2019
Response from Ali on 3 Oct,2019
Thank you for your recension.Kind regards.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from ALi on 5 Oct,2019
Thank you dear guest. :)

8/10 Good

Meliha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Ali on 2 Oct,2019
Hvala na ocijeni.LP

8/10 Good

Parella, Bethesda, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small new hotel in excellent location in old Saravejo. Good value and quite comfortable even if bedroom furniture is a little spartan. Excellent free wifi connectivity. Special shout out to Alisa the main receptionist/manager who is just excellent - knowledgeable, friendly and a problem solver. Other staff less engaged but english language barrier doesn't help. Breakfast is the one item that could/ should be improved. Options are very limited: no fruit or even yogurt and no fresh coffee. A pity because the breakfast room has a stunning view of the city. But overall would stay again and recommend without hesitation.
Stayed 5 nights in Sep 2019
Response from Elmedin on 2 Oct,2019
Thank you for your recession we will try to fix things you did not like.Kind regards.

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
This is a great place for seeing the old downtown area. It is just a few minutes walk to the downtown area. the staff are helpful and friendly. I enjoyed staying here and would recommend it to others visiting Sarajevo.
Stayed 2 nights in Sep 2019
Response from Alisa on 12 Sept,2019
Thank you dear Karla :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to shopping centra, clean and staff are frendly Kocked breakfast not fresh and very basic, no coffee
Stayed 2 nights in Jun 2019
Response from el on 9 Jul,2019
thank you for your review

10/10 Excellent

Esko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Ali on 17 Oct,2019
Thank you dear Esko Hope to see you again in our hotel .Kind rergards.

10/10 Excellent

C., Potsdam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Empfang, alles unkompliziert modifizierbar, Parkplatz wurde immer freigehalten, irrsinnsgute Lage. War 8 Tage dort in Zimmer 3, würde jederzeit wiederkommen.
Stayed 7 nights in Sep 2019
Response from Alisa on 2 Oct,2019
Thank you dear Alexander and Wolfgang :)

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage aber der Parkplatz war unauffindbar. Dennoch war das Personal sehr nett und hilfsbereit.
Stayed 1 night in Aug 2019
Response from el on 9 Aug,2019
Thank you for your review.Kind regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice !
Budget-friendly stay near the center of Sarajevo - Bascarsija is merely 500 m away. Hotel new and renovated, not very much service-oriented, but friendly staff. Limited parking. Good breakfast, but starting late - at 9 AM. The recepcionist Alisa is a star, she would make a perfect hotel manager anywhere - it's worth coming to stay here, just because of her :)
Stayed 5 nights in Jun 2019
Response from Elmedin on 11 Jun,2019
Thank you so much :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended renovated hotel 500 m from Bascarsij
Exceptional staff, newly renovated and clean, free, but rather late breakfast. VEery gpod room rates. Low on parking space, but this is center of Sarajevo and the parking space is extremely limited for everyone.
Stayed 1 night in Jun 2019
Response from Elmedin on 6 Jun,2019
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé. personnel disponible et accueillant
Stayed 4 nights in May 2019
Response from Ali on 29 May,2019
Thank you :)