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"Good location, friendly and helpful staff, clean room"

"It was a pleasant experience. The rooms were clean and overall a good time."

"The hotel staff service was efficient and excellent. The room was very clean and amenities were well kept. It is also convenient for shopping and local food tasting as Penang Road, Komtar and other shopping places are all within 10-15 minutes walking distance."

"Great elegant hotel with very friendly staff. In fact one of the best hotels I’ve stayed."

"Super "

"Everything about the hotel is perfect "

"Clean and comfortable "

"- Friendly and helpful staffs (Reception and housekeeping). - Not sure whether my booking was entitled for breakfast or not. During checked-in i was told that include breakfast but our room was not in the list at the restaurant. - Very near to Kayu Original Nasi Kandar (walking distance). - Room is very big, spacious and clean. Suitable for family of 5 with children. Exceed my expectation. "

"An exceptional stay from start to finish — luxurious rooms, impeccable service, and thoughtful attention to every detail. World-class amenities, elegant design, and a prime location make this hotel a true five-star experience worth returning to."