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Reviews of Bell Rock Inn

3.5 out of 5
Bell Rock Inn
6246 State Route 179, Sedona, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1147 reviews" "
Rating 8 - Good. 278 out of 1147 reviews" "
Rating 6 - Okay. 100 out of 1147 reviews" "
Rating 4 - Poor. 43 out of 1147 reviews" "
Rating 2 - Terrible. 28 out of 1147 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like home.
Stayed 1 night in May 2024
Response from Leslie on 16 May,2024
Thank you so much for the amazing 5-star review! We are so glad it felt like home on your recent visit with us. See you next time.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All was ok
Stayed 1 night in May 2024
Response from Leslie on 16 May,2024
Thank you so much for the great 4-star review! We are happy to hear that you enjoyed your stay. See you next time.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to hike and walk to trails without the hassle of finding a parking spot at trail head. Grocery and restaurants near by. Staff very friendly.
Stayed 4 nights in May 2024
Response from Leslie on 16 May,2024
Thank you so much for the amazing 5-star review! We are so glad to hear you enjoyed your stay and that the staff was friendly and helpful. We are certainly situated in the ideal location. See you next time.

10/10 Excellent

James, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
So far good with everything. Happy to everyone. Thank you
Stayed 1 night in May 2024
Response from Leslie on 13 May,2024
Thank you so much for the amazing 5-star review. We are so happy you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Laurie

Travelled with family
Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Leslie on 13 May,2024
Thank you so much for the amazing 5-star review! We are so glad we exceeded your expectations! We hope to see you again real soon.

6/10 Okay

Claudia

Travelled with partner
Liked: Staff & service
Our room was behind a wall so it was very dark and dingy. It was outdated and bathroom was dirty.
Stayed 4 nights in May 2024
Response from Leslie on 13 May,2024
Thank you so much for taking the time to review our property. We are so sorry you had a less then exceptional stay with us. We appreciate the feedback and will do all we can to improve. We hope to see you again soon.

6/10 Okay

David

Travelled with partner
Liked: Staff & service
My wife and I stayed here in May of 2022. We had a studio suit and were impressed with our stay. Now, in May of 2024, we returned based on our 2022 stay. First, we were directed to a suite that was NOT what I booked online (based on photos) and what the guy at registration admitted to my wife was a “lower-end” suite. Who would ever admit that when selling their property as a 3-star Inn? I was floored by that assessment even though he was accurate in his characterization. We were finally redirected to the very same studio suite we had in 2022. Our impression was that, in 2 years, the unit looked/felt tired, in need of a refresh: carpet in the bed area was frayed, worn and noticeably needing replacement; the bath area caulking was poorly applied, did not adhere, leaving open areas where water seeps behind the tub enclosure; the ventilation fan needs replacement (very noisy, rattles); bathroom door is chipped, worn badly around its edges; entire unit could use new coat of paint. Also, operating the TV requires 2 remotes (had to call maintenance to show me how it worked - should not need 2 remotes to activate the TV). The outside property seemed fine and the pool area looked inviting. I think a renovation or refresh for the suites would greatly benefit the overall property. There are a lot of competing properties in the Sedona/Oak Creek Village areas which make a refresh important for keeping folks coming back.
Stayed 3 nights in May 2024
Response from Leslie on 9 May,2024
Thank you so much for taking the time to review our property. I am so indeed sorry we were not able to exceed your expectations on your last visit with us. We are always working to exceed guest expectations and your feedback will be crucial in helping us get there.

10/10 Excellent

GARY

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Patricia was awesome when checking in. Facility was great and quiet.
Stayed 1 night in May 2024
Response from Leslie on 9 May,2024
Thank you so much for taking the time to review our property. We are so happy Patricia was a warm welcoming face upon arrival. We hope to see you again real soon.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
tHE AREA WAS VERY CLEAN AND BLENDED WITH THE SURROUNDING. i HAD A SECOND FLOOR ROOM, NO ELEVATOR. IAM 83 AND IKNEE REPLACEMENT. THE HOTEL WAS BOOKED SO NO CHANGING OF ROOMS, WHICH REALLY SAYS NOTHING BAD ABOUT THE FACILITY OR THE STAFF AS THAT AREA WAS GREAT.
Stayed 2 nights in May 2024
Response from Leslie on 6 May,2024
Thank you so much for taking the time to review our property. We are pleased to hear that you enjoyed your stay and had an exceptional 5-star experience. We hope you will visit us again soon.

10/10 Excellent

Patrica, Lucedale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit
Stayed 1 night in May 2024
Response from Leslie on 6 May,2024
Thank you so much for taking the time to review our property. We are pleased to hear that you enjoyed your stay and had an exceptional 5-star experience. We hope you will visit us again soon.

8/10 Good

Jaime

Liked: Amenities
Easy check in very nice staff. Will be returning. Thank you.
Stayed 1 night in May 2024
Response from Leslie on 6 May,2024
Thank you so much for taking the time to review our property. We are pleased to hear that you enjoyed your stay and had an exceptional 4-star experience. We hope you will visit us again soon.

10/10 Excellent

Lynn, el cajon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located to the trails we wanted to hike.'
Stayed 5 nights in Apr 2024
Response from Leslie on 6 May,2024
Thank you so much for taking the time to review our property. We are pleased to hear that you enjoyed your stay and had an exceptional 5-star experience. We hope you will visit us again soon.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and well maintained!
Stayed 2 nights in May 2024
Response from Leslie on 6 May,2024
Thank you so much for taking the time to review our property. We are pleased to hear that you enjoyed your stay and had an exceptional 4-star experience. We hope you will visit us again soon.

8/10 Good

Dora

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in May 2024
Response from Leslie on 3 May,2024
Thank you so much for the amazing 4-star review! We are so happy we were able to exceed your expectations! We hope to see you again soon.

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no elevator , i am sure the staff has one
Stayed 3 nights in Apr 2024
Response from Leslie on 3 May,2024
Thank you so much for taking the time to review our property. I am so sorry we don't have an elevator for guests for employees. But we would love to help with luggage assistance at any time. See you next time.

8/10 Good

johnnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Apr 2024
Response from Leslie on 2 May,2024
Thank you so much for the amazing 4-star review! We are happy you found the room clean and the location and ideal spot for your vacation. See you next time.

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great area and very nice staff. We had a studio efficiency. It had everything you need for 2 people. I’m not sure more than that could move. The furniture, carpet and fans were very worn out. I expected a nicer furnished place but it was quite, it is south of Sedona so you don’t have the crazy traffic and close to some great trails.
Stayed 2 nights in Apr 2024
Response from Leslie on 2 May,2024
Thank you for the review of our property. I am so sorry we were not able to exceed your expectations. We are always working to improve guest experience. Your feedback is much appreciated.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Outside of downtown Sedona, which is nice, no people, no traffic, good place to use as a base for everything you want to do in and around Sedona.
Stayed 4 nights in Apr 2024
Response from Leslie on 30 Apr,2024
Thank you so much for the amazing 5-star review! We are so glad you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here! It’s not the fanciest place to stay but it is so convenient and the staff is so beyond kind!
Stayed 3 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 5-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

8/10 Good

Seth

Liked: Amenities, property conditions & facilities
Very comfortable rooms and responsive staff.
Stayed 3 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 4-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 5-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

6/10 Okay

Yuyuen, Woodbury

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old facility. Refrigerator, AC and bathroom vents are all very noisy!
Stayed 2 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the 3-star review! We are so glad you loved your stay, we hope in the future we can exceed your expecations. We hope you visit us again soon.

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Although some areas showed signs of wear and tear, it was obviously maintained and kept up. Everything was clean!
Stayed 5 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 5-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 6 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 4-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful area. Hotel was easy and convenient. We only stayed one night and it was a little pricey for what it was, but maybe that's just the heated pool, hot tub, view, convenience, etc. Only complaint, our hall, and therefore our room, reeked of Mexican food. I love Mexican food, but I wasn't eating it or cooking it and I smelled it in the bed. Someone down the hall was probably cooking it—another great aspect of this place is kitchens in each room!—but maybe the ventilation could be better? All in all, 5/5. I'd definitely come back.
Stayed 1 night in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 5-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel as it is in walking distance to the Bellrock hiking trail. The bed was very comfortable and the shower was amazing. Also enjoyed the pool and hot tub.
Stayed 5 nights in Apr 2024
Response from Leslie on 29 Apr,2024
Thank you so much for the amazing 4-star review! We are so glad you loved your stay, and we were able to exceed your expectations. We hope you visit us again soon.

8/10 Good

Ruben

Staff was very friendly and helpful. Location is great. Within walking distance of many attractions, food and groceries. Room was well stocked with necessities
Stayed 2 nights in Apr 2024
Response from Leslie on 25 Apr,2024
Thank you so much for choosing to stay with us. We are so glad to hear you enjoyed your stay and we were able to exceed your expectations. We hope to see you again real soon.

10/10 Excellent

Thomas

Stayed 2 nights in Apr 2024
Response from Leslie on 16 May,2024
Thank you so much for the amazing 5-star review! We are so glad to hear you enjoyed your stay. See you next time.

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Apr 2024
Response from Leslie on 19 Apr,2024
Thank you so much for the amazing 5-star review on our property. I am so glad we were able to exceed your expectations. We hope to see you again real soon.

10/10 Excellent

Marcia

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a great place to stay. The room was comfortable and we enjoyed the pool. The staff were great.
Stayed 1 night in Apr 2024
Response from Leslie on 19 Apr,2024
Thank you so much for the amazing 5-star review on our property. I am so glad we were able to exceed your expectations. So glad you enjoyed the pool, and the staff was friendly and helpful. We hope to see you again real soon.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and convenient to Bell Rock trail head.
Stayed 3 nights in Apr 2024
Response from Leslie on 19 Apr,2024
Thank you so much for the amazing 5-star review on our property. I am so glad we were able to exceed your expectations. We hope to see you again real soon.

10/10 Excellent

Adina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, resort-like, clean, and well kept. The parking behind some buildings looks a bit shady,but other than that, I would go back anytime.
Stayed 1 night in Apr 2024
Response from Leslie on 19 Apr,2024
Thank you so much for the amazing 5-star review on our property. I am so glad we were able to exceed your expectations. We have a very safe well supervised parking lot. We hope to see you again real soon.

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great rooms & great pool/spa area.
Stayed 2 nights in Apr 2024
Response from Leslie on 17 Apr,2024
Thank you so much for the excellent 5-star review! We are so glad you enjoyed your stay with us. I hope all is well with you and your family as you have returned home from vacation. See you next time.

10/10 Excellent

Roger W

Stayed 5 nights in Apr 2024
Response from Leslie on 16 Apr,2024
Thank you so much for the amazing 5-star review on our property. We are happy to hear that you enjoyed your stay and we exceed your expectations. We hope to see you again soon.

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view. The room needs updating.. bed was very comfortable!
Stayed 2 nights in Apr 2024
Response from Leslie on 16 Apr,2024
Thank you so much for the amazing 5-star review. We are happy to hear that you enjoyed your stay with us and we were able to exceed your expectations. We hope to see you again soon.

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, property conditions & facilities
Great location pleasant and helpful staff
Stayed 1 night in Apr 2024
Response from Leslie Bleak on 11 Apr,2024
Thank you so much for taking the time to review our resort. We are so excited you had an amazing 5-star experience with us. We look forward to your visit next time.

8/10 Good

Mary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property had a nice location in Oak Creek but needed updating. Also did not include breakfast which most hotels have. Did like the studio room and king bed
Stayed 2 nights in Apr 2024
Response from Leslie Bleak on 11 Apr,2024
Thank you so much for taking the time to review our resort. We are so excited you had an great 4-star experience with us. We look forward to your visit next time.

8/10 Good

Philippe

Travelled with family
Fantastic location!
Stayed 4 nights in Mar 2024
Response from Bell Rock Team on 2 Apr,2024
Thank you for choosing the Bell Rock Inn! We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful way to spend a week in Sedona!
Stayed 5 nights in Mar 2024
Response from Leslie Bleak on 1 Apr,2024
Thank you so much for the outstanding review on our property. We are so glad we were able to exceed your expectations on your recent stay. See you next time.

10/10 Excellent

Chelsea

It was a great location and great place to stay.
Stayed 3 nights in Mar 2024
Response from Leslie Bleak on 1 Apr,2024
Thank you so much for the amazing review. We are so happy we were able to exceed your expectations. We hope to see you again soon.

6/10 Okay

Earl

Travelled with partner
Liked: Staff & service, amenities
Great location. The place needs serious updating. Carpeting, furniture old and very worn. Surroundings were nice.
Stayed 3 nights in Mar 2024
Response from Leslie Bleak on 1 Apr,2024
Thank you so much for the review on our property. We are so sorry we weren't able to exceed your expectations on your recent visit with us. We will do all we can to make future improvements are made for all our valued guests.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, within walking distance of Bell Rock trail
Stayed 1 night in Mar 2024
Response from Bell Rock Team on 28 Mar,2024
Thank you for taking the time to provide a review for our property. We are so happy to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Moises

Liked: Cleanliness, property conditions & facilities
Clean and affordable
Stayed 3 nights in Mar 2024
Response from Leslie Bleak on 25 Mar,2024
Thank you so much for the 5-star review! We are so glad we exceeded your expectations on your recent stay with us. We look forward to your next visit with us.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service
It would have been nice if you would have offered a breakfast. Otherwise, it was a nice comfortable room. Maybe a little pricey.
Stayed 2 nights in Mar 2024
Response from Leslie Bleak on 19 Mar,2024
Thank you so much for taking the time to review our resort. We are so glad you enjoyed your stay and gave us an outstanding experience. We look forward to your next visit with us.

8/10 Good

Edward

Stayed 2 nights in Mar 2024
Response from Leslie Bleak on 5 Apr,2024
Thank you so much for the amazing 10-star review. We are so happy we were able to exceed your expectations on your recent stay with us. We look forward to your next visit with us

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly relaxed atmosphere, not to mention a very quaint courtyard with heated pool, hot tub, plenty of loungers. Hotel and room was very clean with all the amenities making our stay most enjoyable,
Stayed 1 night in Mar 2024
Response from Leslie Bleak on 18 Mar,2024
Thank you so much for the outstanding 5-star review! We are so glad you enjoyed your stay with us and we look forward to having you back.

10/10 Excellent

Leya

Liked: Amenities
Super nice personnel, great location, gorgeous views, wonderful spacious rooms, loved the hot tub and heated pool. A
Stayed 1 night in Mar 2024
Response from Leslie Bleak on 18 Mar,2024
Thank you for the amazing 5-star review! We are so happy you enjoyed your stay with us and look forward to you staying again real soon.

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leslie Bleak on 18 Mar,2024
Thank you for the amazing 5-star review! We are so happy you enjoyed your stay with us and look forward to you staying again real soon.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Mar 2024
Response from Leslie Bleak on 18 Mar,2024
Thank you for the amazing 5-star review! We are so happy you enjoyed your stay with us and look forward to you staying again real soon.

6/10 Okay

Edwin

Stayed 2 nights in Mar 2024
Response from Bell Rock Team on 7 Mar,2024
Thank you for taking the time to provide us some feedback. We are sorry to hear that we couldn't excel your expectations. We hope that you give us another chance and allow us to do better on your next trip to Sedona.